78 Reviews of BMW of Beaumont - Service Center
My vehicle was serviced and washed aND detailed I was greater immediately and my car was attended to immediately. I received emails with updates regarding the process. I was skiptal.about mike s I was greater immediately and my car was attended to immediately. I received emails with updates regarding the process. I was skiptal.about mike smit bmw service center but pleasantly surprised with the proffesionmaly and service. I will go again. More
Routine maintenance visit Fast, friend and knowledgeable service staff...pleasant wait in lobby. The sales team remembers you and stops to say thank you for the business long a Fast, friend and knowledgeable service staff...pleasant wait in lobby. The sales team remembers you and stops to say thank you for the business long after the sale. More
Best service Dept in SE Texas Willie Gilder has never once failed to provide complete satisfaction on any and everything he has done. I have been a BMW owner for 12 yrs and I would Willie Gilder has never once failed to provide complete satisfaction on any and everything he has done. I have been a BMW owner for 12 yrs and I would not take my car anywhere else. When I thought about it, I called back and said " work me in, I can't trust anyone but ya'll". Thanks for great service and being a First Class establishment that people can put confidence in! More
Excellent service center Excellent experience overall in the service department as well as my service advisor. I especially loved that my service advisor made sure I was put i Excellent experience overall in the service department as well as my service advisor. I especially loved that my service advisor made sure I was put in a comfortable loaner car and he kept in touch during the time my car was getting serviced. More
Service Department I was on my way from Lafayette to Houston and my AC quit working. I called BMW-Beaumont while I was en route and they told me to stop and bring it in I was on my way from Lafayette to Houston and my AC quit working. I called BMW-Beaumont while I was en route and they told me to stop and bring it in. They were waiting for me when I got there (along with my two puppies, which were in their kennel). Everyone was so friendly! I was very grateful they allowed me to bring my puppies inside!!! You won't find customer service like this at a BMW dealership in Houston. More
Right at HOME If your looking for a car dealership and service department that makes you feel like part of the family, look no further than BMW of Beaumont. Ask fo If your looking for a car dealership and service department that makes you feel like part of the family, look no further than BMW of Beaumont. Ask for Mr. Willie in sales and my new found brother (Willie) in the service department and you will be taken care of. I have never had a more pleasant experience with a car dealership than with those guys. More
awesome customer service I moved from houston to beaumont and was amazed to find out that the customer service in a small town is just as valuable as the big city ((: My serv I moved from houston to beaumont and was amazed to find out that the customer service in a small town is just as valuable as the big city ((: My service adviser is Jewel Gans and she is fun, knowledgeable, friendly n she smiles ((: wooohooo... she is such a breath of fresh air... even if i dont have an appt set she will fit me in... call me spoil maybe lol i ? her r should i say she is a "JEWEL" thx - NeeCee More
Poor service MEF Buying experience was excellent with John Robinson. That's where it ended. Service department sucks. I would not recommend this dealer for your B MEF Buying experience was excellent with John Robinson. That's where it ended. Service department sucks. I would not recommend this dealer for your BMW service. May have to go to Houston for service. More