BMW of Beaumont - Service Center

BMW Service Department is the best. I’ve been a loyal customer since 2008. Any and all problems that I’ve had were solved in a timely matter. I’ve been a loyal customer since 2008. Any and all problems that I’ve had were solved in a timely matter. More

Robin is always sweet and with a smile so very nice. She makes you feel like family. She makes you feel like family. More

Very pleasant atmosphere, knowledgeable people. They explained everything…and we had a ton of questions… They explained everything…and we had a ton of questions… More

Beaumont BMW has the most proffesional, kind, and respectful employees. They are always willing to help! I appreciate them more than I could ever put into words! respectful employees. They are always willing to help! I appreciate them more than I could ever put into words! More

This dealership doesn’t care about its customers; new or repeat If you have the astronomical amount of money that’s charged by them, then that’s all they care about. Won’t stand behind their work and find repeat If you have the astronomical amount of money that’s charged by them, then that’s all they care about. Won’t stand behind their work and find every BS reason not to. Don’t ever take your car there. I certainly won’t be going there again! More to post on every site that I can as well as filing multiple complaints with the BBB and Consumer Affairs. More

This is by far the WORST dealership in the area. I took my car to them for struts and coolant pipes. They performed a diagnostics and suggested fuel injectors too and I approved the service. When I took my car to them for struts and coolant pipes. They performed a diagnostics and suggested fuel injectors too and I approved the service. When they called and said it was ready, the struts were not installed, the coolant pipes were, and so were the injectors. I get it home and when started it up again, it just sounded like I had pressed the gas peddle to the floor. And when I took it back, they said they weren't at fault. The car was not performing like that before they replaced my injectors and I asked them if they test drove it after they repaired it, and they said no. xxx Does That?? Keira was rude, wouldn't allow me to speak and she wasn't even my service advisor. Robin Watts was NEVER at work and wouldn't return my calls. Donna Frederick needs management classes (again). Keith Leger responded to the last bad review that I gave them, and when I asked Donna Frederick to speak to him about my car, he told her that he had never spoken to me about it. Long story short: BMW of Beaumont is a ZOO! I don't think there's a competent person that works there! More to come on other sites!! Plus Consumer Affairs and the Better Business Bureau! More

Service I had done (oil change) was quick and easy. Very pleased with staff and service. Very pleased with staff and service. More

The worst service I have ever received from any Dealership. I will never use this Company again. Dealership. I will never use this Company again. More

My sales rep. Kimberly was great and prompt with responding to any concerns I had: everyone I enteracted with was very helpful. Kimberly was great and prompt with responding to any concerns I had: everyone I enteracted with was very helpful. More

The brake light came on in my sons vehicle so I brought it in to be corrected. My service advisor looked up my service history and advised me to have my brake fluid changed. The process was simple and affo it in to be corrected. My service advisor looked up my service history and advised me to have my brake fluid changed. The process was simple and affordable. I trust this dealership with all my service needs. More