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BMW of Barrington - Service Center

Barrington, IL

5.0
92 Reviews
Call Service Center (833) 604-6066

92 Reviews of BMW of Barrington - Service Center

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April 22, 2025

Outstanding service experience as always. Incredibly attentive staff and team, very transparent and helpful and excellent communication. More

by BCH001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Zapata
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2025 -

BMW of Barrington responded

Thank you for the fantastic feedback! We're thrilled that our staff's attentiveness, transparency, and communication made for another outstanding service experience. We appreciate your support!

April 13, 2025

Another excellent service experience with Eric Phillips! Everything was done correctly and timely. I really appreciate the quality of service. More

by cathmcgarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

BMW of Barrington responded

Thank you for the five-star review! We're glad we could provide you with a great experience!

April 04, 2025

Justin is very kind and professional. I highly recommend him as your BMW service assistant More

by cezary
Service Time
Recommend Dealer
Yes
Employees Worked With
Justin Gundlach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

BMW of Barrington responded

Thanks for the recommendation! We're glad to hear Justin provided kind and professional service—we’ll be sure to pass along your praise!

April 03, 2025

Justin is very kind and professional. I highly recommend him as your BMW service advisor More

by Dean M
Recommend Dealer
Yes
Employees Worked With
Justin Gundlach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Eisenman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2025 -

BMW of Barrington responded

Thanks for the kind words! We're so happy to hear you had a five-star experience. We’re excited to continue providing great service to you!

March 13, 2025

Justin went above and beyond when servicing my car at BMW motor Works. Highly recommend. More

by Mmetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gundlach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2025 -

BMW of Barrington responded

Thank you for your recommendation! We're glad to hear Justin provided exceptional service, and we hope to serve you again soon!

March 06, 2025

Erik and Ricky crushed it! My BMW’s running smooth—top-notch service, totally badass crew! More

by npauer06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2025 -

BMW of Barrington responded

Thank you for the awesome review! We’re thrilled to hear that Erik and Ricky took great care of your BMW. We appreciate the kind words and are glad your car is running smoothly! Let us know if you need anything else—we’ve got you covered!

February 12, 2025

Erik has been a great trusted advisor for our X7 support over the past 5 years. More

by Rob D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2025 -

BMW of Barrington responded

Thank you for recognizing Erik's dedication! We're glad he's been a trusted advisor for your X7 support. We appreciate your loyalty and look forward to continuing to serve you!

February 08, 2025

I have purchased several BMWs from Motorwerks. I always return for service which is well done in large part to Erik Swanson who is the most professional service manager I have ever worked with. More

by Bill Noirot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

BMW of Barrington responded

Thank you for your loyalty and kind words! We're grateful for your continued trust in Motor Werks, and we’re glad Erik provides such excellent service. We look forward to serving you again!

January 27, 2025

Consistently over deliver on the service and thoroughness front. They make it incredibly simple regardless of the complexity of repairs. Makes it very easy to purchase your vehicle from this dealership. More

by j_c_white22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Oberding
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

BMW of Barrington responded

Thank you for your kind words! We’re thrilled to hear that our team consistently exceeds your expectations with thorough and seamless service. Making your experience simple and stress-free is always our goal. We appreciate your trust and look forward to assisting you again!

January 06, 2025

Justin is a very professional worker who works to meet the customer’s needs. He is an honest working individual who excels in customer service. More

by Anish P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gundlach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Eisenman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2025 -

BMW of Barrington responded

Thank you for your kind words! We're glad to hear that Justin's professionalism and dedication to customer service stood out. We appreciate your feedback and look forward to serving you again!

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