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BMW of Barrington - Service Center

Barrington, IL

4.8
76 Reviews
Call Service Center (833) 604-6066

76 Reviews of BMW of Barrington - Service Center

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November 13, 2024

Eric at BMW was great. He kept me updated while my car was being serviced. Was in and out quickly. More

by MP1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 19, 2024

Erik Swanson was excellent, he is very friendly and knows his job very well, they checked my car and did everything perfectly, he explained everything very well. I’m very grateful to Erik Swanson. I’m so hap More

by Talant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

BMW of Barrington responded

Thank you so much for the 5-star review and kind words about Erik! We're thrilled to hear that you had such a positive experience and that everything went smoothly. If you know anyone else who would appreciate the same excellent service, we’d love to help them too. Your referrals mean the world to us! Thanks again for choosing Motor Werks, and we look forward to serving you in the future!

October 13, 2024

For the past 10 years, when I bring my car in for service I always schedule with Erik Swanson. Erik is extremely helpful, responsive, and friendly. He is also very helpful as to what services need to be com More

by CAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

BMW of Barrington responded

Thank you so much for your kind words! We're thrilled to hear that Erik Swanson has consistently provided you with exceptional service over the past decade. Our team strives to ensure every customer has a great experience, and it's wonderful to know that Erik's helpfulness and responsiveness have made such a positive impact on your visits. If you know anyone in need of automotive service or a new vehicle, we would greatly appreciate your referrals! We look forward to continuing to serve you at BMW of Barrington for many more years to come. Safe travels!

October 04, 2024

Erik Swanson is our service person for more then 10 years, I think, always been great experience, great job keeping our cars in good shape. Thank you Erik! More

by mi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

BMW of Barrington responded

Thank you for taking the time to share your continued experience in BMW of Barrington Service Department and Service Advisor Erik Swanson. We appreciate your kind words and continued patronage with us. Driven by You.

September 28, 2024

I have been working with Eric Swanson for eleven years and he is outstanding with customer service. Keeps me coming back thanks to his service. More

by Baum.Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

BMW of Barrington responded

Thank you so much for your loyalty and kind words about Eric Swanson! We're thrilled to hear that his exceptional service keeps you coming back. We truly appreciate customers like you and would love to help your friends and family experience the same great service. —we’d be happy to assist!

September 24, 2024

I bought a certified BMW from Motorwerks in 2018. Very good experience and have done all maintenance there with great results. Highly recommended. More

by Bill Noirot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2024 -

BMW of Barrington responded

Thank you so much for your kind words and continued trust in Motor Werks! We're thrilled to hear that you've had such a positive experience with both your BMW purchase and service. Your recommendation means the world to us, and if you know anyone else looking for their next vehicle, we’d be honored to provide them with the same great experience. Feel free to send them our way—we’re always happy to help! 😊

September 05, 2024

Justin Gundlach was courteous and helpful. He was in constant communication with me and was quite knowledgeable. I would recommend him! More

by BROSS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gundlach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

BMW of Barrington responded

Thank you for the wonderful review! We're thrilled to hear that Justin provided you with such a positive experience. We appreciate your recommendation and look forward to serving you again in the future. If you know anyone else looking for exceptional service, we'd be grateful for your referral! Your trust and support mean everything to us.

September 02, 2024

Erik is the primary reason I continue bringing my car to Motorwerks. They are the best at what they do. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Zapata
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

BMW of Barrington responded

Thank you for the kind words! We’re thrilled to hear that Erik and the Motor Werks team continue to provide you with the top-notch service you deserve. We’re committed to being the best for our customers. If you know anyone else who could benefit from our expertise, we’d be grateful if you could refer them to us. We look forward to serving you again!

Sep 03, 2024 -

BMW of Barrington responded

Thank you for the kind words! We’re thrilled to hear that Erik and the Motor Werks team continue to provide you with the top-notch service you deserve. We’re committed to being the best for our customers. If you know anyone else who could benefit from our expertise, we’d be grateful if you could refer them to us. We look forward to serving you again!

August 26, 2024

Justin was very helpful and quick to help with all of my service needs. He answered all of my questions. I will be coming back for future service More

by Sam Hutter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gundlach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2024 -

BMW of Barrington responded

Thank you so much for your kind words! We’re thrilled to hear that Justin provided you with quick and helpful service. Your trust means a lot to us, and we look forward to seeing you for future visits! If you know anyone else who might benefit from the same level of care, please feel free to send them our way. We’d love to help them too! 🚗💼 #MotorWerks #CustomerService #Referrals

July 29, 2024

We’ve been going to MotorWerks of Barrington IL for many years, and recently had a unique issue which needed solving, for which they went above and beyond to help. Thank you to Robert and all the staff! More

by Shelly C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Oberding
5.0
This rating includes all reviews, with more weight given to recent reviews.
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