BMW of Bakersfield - Service Center

Easy to get service appointment with loaner. Service advisor was responsive, transparent, and gave frequent updates. Service advisor was responsive, transparent, and gave frequent updates. More

Quick, effective and courageous visit. Replaced two back tires and oil service in this visit. Replaced two back tires and oil service in this visit. More

Seemed very expensive to check my air conditioning and add Freon. $400 seems to much to me. add Freon. $400 seems to much to me. More

Amanda was so helpful and very timely with information concerning my car I appreciated her promptness and how polite she was throughout our interaction concerning my car I appreciated her promptness and how polite she was throughout our interaction More

Friendly fast and keeps customers informed waiting room is clean and comfortable good coffee to. is clean and comfortable good coffee to. More

They aim for great service and that is almost always what we get! Thank you we get! Thank you More

BMW of Bakersfield always lays out the red carpet and always provides white glove service! always provides white glove service! More

I recently had my car serviced at BMW of Bakersfield, and I couldn't be happier with the experience. The service department was top-notch, providing excellent and timely service. I want to give a special tha I couldn't be happier with the experience. The service department was top-notch, providing excellent and timely service. I want to give a special thanks to Amanda for taking such excellent care of me. She was professional, attentive, and made sure all my needs were met. It's not often that you find such outstanding customer service, and Amanda went above and beyond to ensure everything went smoothly. I highly recommend BMW of Bakersfield for their exceptional service and dedication to customer satisfaction. Thank you, Amanda, and the entire service team! More

Overall experience was poor this time. Probably won’t be back for service. Check in was ok, albeit too long. Vehicle was not washed as promised. Too many issues this time. Probably won’t be back for service. Check in was ok, albeit too long. Vehicle was not washed as promised. Too many issues this time. More

Sam in service is my go to! Love her, she needs a raise! Make her go to sales, she’d be awesome! -George Lawson Love her, she needs a raise! Make her go to sales, she’d be awesome! -George Lawson More