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BMW of Bakersfield - Service Center

Bakersfield, CA

4.7
737 Reviews

737 Reviews of BMW of Bakersfield - Service Center

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March 30, 2025

Work was performed in promised time and appreciate the car wash. Great communication by Amanda. More

by RESHAMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Great place, helpful people. Clean building.i don’t need 15 words to communicate. Done!! More

by RUTHIEHA52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roshan Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen McLaughlin
March 29, 2025

Bought a new car and it had scratches & scuffs. Dealer underplayed the damage. This created hardships. Underwhelming customer service. More

by Him
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mazen Aletaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roshan Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

I completed the process previously for this visit. Why am I being asked again? It makes no sense. Answer, please. More

by Fetes1bub
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

We have always had the best services at this dealership. They are very helpful and knowledgeable. We will always keep coming back for that reason. More

by HIPPYDAVE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohsen Vaziri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Leyendecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shady Roffael
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Clemente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Tallant
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

Great sevice and great staff Also we were not there for hours very fast and knowledgeable people More

by DIAACOSTA1180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2025

Very good service, very recommend and always on time. I like to used the offer on the oil service. More

by DJJHOSS3A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

Always have good service when I take my vehicle. I'm happy with the loaner vehicles, the great communication with my service writer, Samantha. Everyone is easy and friendly to deal with while my veh More

by CHRISTINE32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Cesani
March 22, 2025

Scott is a great employee. So kind, professional, and courteous. Great service department. He has been helping me for years. Thank you Scott! More

by CHRISTIAN.LINK99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Clemente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2025

they fixed my tire when I was at a conference in Bakersfield in a day! They were very helpful and friendly More

by DRKRISLK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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