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BMW of Bakersfield - Service Center

Bakersfield, CA

4.7
737 Reviews

737 Reviews of BMW of Bakersfield - Service Center

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April 08, 2025

Quick, efficient, and very personable! Why would I go anywhere else? And I like how my car is given back to me nice and shiny! More

by GARRETT.PATTERSON44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

Very nice, professional and service was quick er than I had anticipated so was very happy about that More

by scottramey729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Clemente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2025

Scott is always personable and informative. I always feel comfortable with the entire service department and know my vehicle gets the best care. Love trying the different models when I get a l More

by ldianerotondo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2025

Worked with Roger throughout my repair process and he was a true profesional. Had great customer service and went above and beyond to help my out with my repair situation. I will continue to take my car for More

by IVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

Roger was wonderful and provided me with a loaner vehicle to get me through the 5 days it took to determine what was going on with my brand new car. Thank you Roger More

by Melanie
Workmanship
Recommend Dealer
Yes
Employees Worked With
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

Scott was wonderful…. so helpful in making the servicing of my car so seamless and worry free.. thanks Scott! You are appreciated! More

by Lizzette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

Great experience, great staff, every car dealership should follow this example. Shuttle service to my home was excellent. More

by JLEONARD290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

Great experience. Sam the service advisor is great, and a shuttle dropped me off at work and picked me up when my car was ready. The videos they send of the inspe More

by AJAIBGILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Two shuttle drivers- both great!
March 31, 2025

BMW of Bakersfield was nothing but good to me. They were very professional and told me exactly what was wrong with my car. I would definitely recommend going to get your car serviced by BMW of Bak More

by chriscast0615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2025

Sam was the rep that worked with me on my bmw. She is very professional and my car was returned to me like brand new and she even cleaned and detailed it for me. I highly recommend this dealership More

by JOHNHODRICK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.