BMW of Bakersfield - Service Center

this dealership is awesome place and they always offered the best service for the clients , thanks Scott for all your effort . the best service for the clients , thanks Scott for all your effort . More

BMW of Bakersfield provides excellent service. It is very important in my opinion to have good service advisors at dealerships and they go above and beyond. It is very important in my opinion to have good service advisors at dealerships and they go above and beyond. More

Went for my first oil change, and the experience was positive all around. Very nice people in service department positive all around. Very nice people in service department More

Hi, a few things actually. First is that I was very disappointed to have been charged for a diagnosis and also additionally for a delete of a key in the car system that I lost. First is that I was very disappointed to have been charged for a diagnosis and also additionally for a delete of a key in the car system that I lost. All the diagnostic tool was to plug into the car and run the tool, and since you were already there, the key could have been deleted in the same session, but I was changed for 2 different things and I think that was not called for. Additionally, and maybe worst, it looks like the techs tried to close the hood, and had a tool still sitting on it and as a result the right side has a plastic part broken, but worst the hood was now miss aligned. I’m not interested in anything, I just wanted to give you that feedback as I’m sure you can ask the tech that worked on the car or look at some video that hopefully you have from them working on it. I moved so it’s not like I can come in for you guys to see it and fix it, but just wanted to let you know More

They offer you services NOT needed before they even inspect the car and that happens every time inspect the car and that happens every time More

Amanda provided excellent service and explained the malfunction of the intake vents on my SUV X3. malfunction of the intake vents on my SUV X3. More

The dealership provides Fast service, friendly and helpful staff, clean waiting area and nice shuttle service. helpful staff, clean waiting area and nice shuttle service. More

Everyone is very friendly and polite. I enjoy bring my video description of services performed and what may be needed I enjoy bring my video description of services performed and what may be needed More

Service department was very smooth and took good care of us. We will be back next time. us. We will be back next time. More

The service advisor was friendly and met our needs! I especially like the online feedback when my car was finished. . I especially like the online feedback when my car was finished. . More