BMW of Bakersfield - Service Center

Every single time we have dealt with Amanda she gives us horrible costumer service. Someone else had to tell us the status on our vehicle after two hours. He was very apologetic, but Amanda needs a good tal horrible costumer service. Someone else had to tell us the status on our vehicle after two hours. He was very apologetic, but Amanda needs a good talk to or she needs another position. More

Service writer was great. Video and repair notes were very helpful. Service was completed timely. Video and repair notes were very helpful. Service was completed timely. More

Sam was awesome! Thank you for explaining and getting the parts as quickly as you did. Thank you for explaining and getting the parts as quickly as you did. More

Scott has always been very professional, honest and thorough. I always appreciate him and his feedback. thorough. I always appreciate him and his feedback. More

Exceptional service. Always very courteous and accommodating. I’ve been a customer for 25 years or more. Always very courteous and accommodating. I’ve been a customer for 25 years or more. More

Management was horrible, did not care to listen to me. Bought the vehicle with extended warranty for nothing. Bought the vehicle with extended warranty for nothing. More

Great customer service from Amanda. I appreciate her helpful care, she went above and beyond. I appreciate her helpful care, she went above and beyond. More

Roger was amazing! Always welcoming and takes good car of my vehicle. Being provided a loaner for the day makes taking my car in for service so much easier. And it l Always welcoming and takes good car of my vehicle. Being provided a loaner for the day makes taking my car in for service so much easier. And it lets me test the new features as I am looking for a new car. Thank you Roger More

Amanda Didonis as always had my brake fluid change d and my windshield wipers replaced in a timely manner. She is the best service rep at Bakersfield BMW. She always makes me feel welcome and is really t my windshield wipers replaced in a timely manner. She is the best service rep at Bakersfield BMW. She always makes me feel welcome and is really the best service person . Bakersfield BMW is the best dealership . More

Very pleasant, quick and as far as I know so far, accurate. I think the addition of sending me a video about the inspection prepared by the maintenance technician, Javier was appreciated. Prices ar accurate. I think the addition of sending me a video about the inspection prepared by the maintenance technician, Javier was appreciated. Prices are way too high More