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BMW of Bakersfield - Service Center

Bakersfield, CA

4.7
798 Reviews

798 Reviews of BMW of Bakersfield - Service Center

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June 12, 2025

The continued high-quality service and friendly treatment that we have received over the past 20 years of dealing with BMW of Bakersfield has been a major factor in my wife and I continuing to drive BMW vehi More

by TSTEVENS20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Leyendecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Motar Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2025

Great friendly people and quick service and good car wash to boot . Would highly recommend them for any BMW related service More

by SHABBIRSK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2025

I love the service of this dealership. They are very knowledgeable and informative. That’s what keeps us coming with them. More

by HIPPYDAVE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohsen Vaziri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Leyendecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2025

Roger my service rep was amazing and very kind and helpful. My mechanic Angel Huerta did a fantastic job with my car and looked into every concern. Both of them are high quality people. Can’t thank More

by kimmee_cr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Huerta (mechanic)
June 06, 2025

The thing I like best about the service is the vidio the mechanic makes and emails to me showing the work completed. That's a very good practice. More

by CELBL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2025

Great services and enjoyed the followup information. There was an offer of a vehicle until service was completed. More

by BRANNONJM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Cesani
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2025

Roger was fine no issues. Everything else ridiculous didn’t even charge the car I had 12 miles to get home More

by CDEMOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2025

Despite making an appointment at 11 am, my vehicle was not assigned to a technician until 2:20 pm. I did not leave until 4:35 pm with a loaner vehicle because they did not have the correct oil filter in s More

by AMOL2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Dubonis Bartlett
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

Excellent Service. Friendly greeting from every staff member. Car serviced on time. Will use again! More

by stat6666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

Very friendly, helpful, and patient. They are on top of my needs and always find me the best deals More

by HarryM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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