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BMW of Bakersfield - Service Center

Bakersfield, CA

4.7
662 Reviews

662 Reviews of BMW of Bakersfield - Service Center

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February 21, 2025

I was rude , never again . They didn’t help me enough . Overpaid. For nothing. Don’t come here More

by RH31088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roger Lara
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2025

Amanda was extremely friendly, informative, and kept me up to date. The video that was sent was very helpful and knowledgeable. I originally brought my car in for a recall repair and did choose to have som More

by NDAVIS801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2025

Service was great. Communication was excellent. Thanks so much. Appreciate the attention to detail. Great job!!! More

by famirfar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2025

Everyone at BMW bakersfield are very good to excellent they Make you feel like family thank you More

by Childrenofgod1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2025

Always great service. I was happy with the service and care that I received at Bakersfield BMW. More

by thanford_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Clemente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2025

Great service experience with scott, explained everything that was necessary for the service appointment. I really appreciate it. More

by francisco.osoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2025

It was bad experience, as they misguided for the service needed and also no sensors were fixed even after the service. Highly disappointed. More

by MNDP.CHAHAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emmanuel
February 19, 2025

They did a great job fixing my car. The price was extremely reasonable and Scott did a great job keeping me up to date. More

by BHORNSBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2025

I appreciate the kindness of the people I come into contact with—initial greeter, my representative Roger and the ladies in parts and payment. More

by MSEARS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2025

Emanuel took care of everything from checking me in to getting me ready to leave was done professionally and quickly More

by LAURATHEPHARMACIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel
1
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