BMW of Bakersfield

Outstanding Experience I'm 75 years old and have dealt with numerous Dealer's over the years. BMW of Bakersfield was exceptional. It was by far the the most pleasant experie I'm 75 years old and have dealt with numerous Dealer's over the years. BMW of Bakersfield was exceptional. It was by far the the most pleasant experience I'VE ever had with an Auto dealership. From my Client Advisor, Mohsen Vaziri, who found exactly what I was looking for and followed through with every detail of the the transaction, to Thristen who was so patient with the old fart in explaining all the computer workings of my vehicle. Also to Parts Dept. Jesse Clemente, who took the time to locate the missing wheel lock key. And to Mgrs.Mike Rial and Cherif Guirguis who both spent time talking with me to make sure everything was going smoothly. The total experience was an absolute pleasure. I not only got a terrific vehicle I also felt like I made some good friends. Thank you so much, Robert (Mick) Pratt More

Hassle Free Experience! We had a wonderful experience at Bakersfield BMW from start to finish. Everyone were so professional, yet very friendly and made you feel like you’re We had a wonderful experience at Bakersfield BMW from start to finish. Everyone were so professional, yet very friendly and made you feel like you’re part of the family. The sales and management team were very straight forward and worked in a hassle free manner (“no pressure”) that we really appreciated. They worked with us to get an agreed price that we were comfortable with. A very special thank you to our new friend, Elie Jamal. He’s very knowledgeable of the product and he exceeded our expectations and delivered his promises. Elie takes pride at what he does and the quality of excellent customer service did not go unnoticed. We highly recommend BMW of Bakersfield because they are a reputable business and truly believes in client experience. More

Great experience at BMW of Bakersfield I had a major decision to make about my next car lease. Even though I loved my 535i, I wanted the convenience of an SUV. Mr. Elie Jamal, my BMW client I had a major decision to make about my next car lease. Even though I loved my 535i, I wanted the convenience of an SUV. Mr. Elie Jamal, my BMW client advisor, listened patiently to my concerns and necessary "deal-braker" features. He then qualified me for the best SUV to meet my needs. After driving several vehicles, I have the perfect fit with the 2019 X3! I truly appreciate Mr. Jamal's patience, professional demeanor, and friendliness throughout my entire experience. The entire dealership team, from the General Manager to the financial and car experts, was wonderful. More

Like family I can’t stress enough how much Elie has done for me during this process. He would check up when I got in my accident with my first i3 and searched the I can’t stress enough how much Elie has done for me during this process. He would check up when I got in my accident with my first i3 and searched the whole time to find me the exact one I wanted next! Elie truly is “like family” More

Perfect transaction Went in to test drive the 7 series as I was trying to compare to other sedans (MB and Audi). Fell absolutely in love with 750 and Ron made the transa Went in to test drive the 7 series as I was trying to compare to other sedans (MB and Audi). Fell absolutely in love with 750 and Ron made the transaction absolutely enjoyable and hassle free. They even gave me amazing promotions to pay off my other vehicle without me asking. Highly recommended for best experience. Ron is absolute class. More

Lovely My husband & I have purchased three cars from the BMW of Bakersfield because they have an amazing team. Everyone there from finance, manager, service My husband & I have purchased three cars from the BMW of Bakersfield because they have an amazing team. Everyone there from finance, manager, service department, & especially the salesman Elie have made our experience beyond outstanding. They go over & beyond the expectations to make sure we are always satisfied. They truly make sure you feel like family & not just a paying customer. You can actually walk out of their dealership not feeling bad. More

Beyond enjoyable! Everyone was absolutely great! In customer service you have to be able to adapt to who you’re talking to. We were able to be ourselves laughing and jo Everyone was absolutely great! In customer service you have to be able to adapt to who you’re talking to. We were able to be ourselves laughing and joking the whole time. I can not recommend BMW of Bakersfield enough. Go see Fancy! And yes that’s her real name lol More

A Dealership with Integrity The people of BMW of Bakersfield played an essential factor in our consideration for purchasing our vehicle. Upon arrival, when we stepped out of our The people of BMW of Bakersfield played an essential factor in our consideration for purchasing our vehicle. Upon arrival, when we stepped out of our car and began walking the lot, we were given time to look around for a minute or two and chat, and then we were warmly welcomed and greeted with friendliness and courtesy. When we explained our wants, they were met. We were engaged with integrity, not pressure or greasy sales tactics. We arrived later in the afternoon on a Sunday, and even though our questions were many, every question was answered and they took the time explain things to our complete understanding. The BMW team that we worked with stayed with us until the sale was complete, which was way passed closing time. They extended to us a few niceties that felt like things that they would only offer to 'family.' This world we live on is not a perfect place, so a couple of hiccups that were had, were quickly ironed out and taken care of so that we were smiling again. They took care of us quickly, with genuine concern, and treated us with respect and integrity. We are proud owners of our mini and would absolutely, hands down, give BMW of Bakersfield solids. If you are looking for authentic, BMW is your Dealership. More

Great experience We have 3 BMW 's and we always go to Bakersfield BMW. All the employees are friendly and show concern about our comfort, and any other needs we may ha We have 3 BMW 's and we always go to Bakersfield BMW. All the employees are friendly and show concern about our comfort, and any other needs we may have. Always a great experience whether buying or having a vehicle serviced. More