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BMW of Bakersfield

Bakersfield, CA

Overview
Employees
Reviews
Vehicles
4.7
567 Reviews
BMW of Bakersfield is Kern County's leading provider of premium products and services for individual mobility. We will be known for our ability to provide a premium experience by going the extra mile to inspire a compassionate, community driven environment for both current and future customers as we continue to develop a culture of customer first.
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5400 Gasoline Alley Dr

Bakersfield, CA

93313

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Showing 567 reviews

May 16, 2024

good service, roger is a wonderful person, excellent customer service, time as promised. nice environment More

by irfankm
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
roger
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May 16, 2024

I asked a question and they didn’t choose to help me, I would recommend lying to a customer at least so I would have felt like they were trying to help me, but they just gave me the run around on my questi More

by ADILENEQUINTANA10
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Workmanship
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Recommend Dealer
No
Employees Worked With
Service
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May 15, 2024

Seemed very expensive to check my air conditioning and add Freon. $400 seems to much to me. More

by pam.milton
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Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Scott
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May 15, 2024

They aim for great service and that is almost always what we get! Thank you More

by NA_ALVARADO
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Elie Jamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger, Service Advisor is great!
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May 15, 2024

BMW of Bakersfield always lays out the red carpet and always provides white glove service! More

by rashoncardwell0221
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Elie Jamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024

Friendly fast and keeps customers informed waiting room is clean and comfortable good coffee to. More

by GO2RDK
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Amanda
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May 15, 2024

Quick, effective and courageous visit. Replaced two back tires and oil service in this visit. More

by JASONHENTGES
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jim
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May 15, 2024

Easy to get service appointment with loaner. Service advisor was responsive, transparent, and gave frequent updates. More

by CHOUYANG123
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mohsen Vaziri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott in Service
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May 15, 2024

Amanda was so helpful and very timely with information concerning my car I appreciated her promptness and how polite she was throughout our interaction More

by cayetanosonya
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Amanda
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May 15, 2024

Great customer service and professional staff who makes the process easier and accommodates to the customers needs. More

by MORALECE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger
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