BMW of Bakersfield

We love BMW of Bakersfield because we are family to them. They are also very professional They are also very professional More

Amanda is the best service writer on your shop. She is always considerate and understands time is of the essence when dealing with car. She keeps us informed along the way and is always pleasant. . She is always considerate and understands time is of the essence when dealing with car. She keeps us informed along the way and is always pleasant. . More

Scott and the team were very informative. The speed of the service was great and I am overall very satisfied with the service. The speed of the service was great and I am overall very satisfied with the service. More

The customer service was great and very helpful and communicated with me very well. I have no complaints whatsoever and I’m very satisfied with my service. communicated with me very well. I have no complaints whatsoever and I’m very satisfied with my service. More

I was very pleased with the entire process from the moment I stepped onto the lot and was greeted by the salesperson (Tom). Tom was very professional and patient with me during my decision making proc moment I stepped onto the lot and was greeted by the salesperson (Tom). Tom was very professional and patient with me during my decision making process. I'm very particular. We compared BMW models side by side, I test drove the models I was interested in and even took the car I ultimately purchased to a competitor's lot to compare the competitor's car side by side to the BMW. There was no comparison to the styling and options offered by the BMW. I met the sales manager who made me feel welcomed and treated me as though I had been a long time customer. The Finance Manager (Roshan) was extremely patient and professional. Unfortunately, Toyota Financial never submitted the release of lien to DMV on my trade-in vehicle which had been paid off last year. It took a couple of days and a few phone calls to resolve this issue. Roshan continued with the transaction without hesitation even though DMV records depicted the lien on the trade in vehicle. Finally, I was given an appointment to return to the dealership with my new vehicle for an orientation on the how to use the myriad of options and get the best use of the vehicle's technology. Bryan met my wife and I in the reception area. Just as we had experienced with everyone else at the dealership he was very professional. He was thoroughly knowledgeable on the vehicle and easily answered all of our questions. I have purchased many vehicles over my lifetime and this was by far the best experience and actually enjoyable. More

They are absolutely amazing, they greeted me, Leo Montana treated me with absolute respect, this dealership is awsome treated me with absolute respect, this dealership is awsome More

Great communication and service. Roger did a great job. Will recommend to friends and family. Roger did a great job. Will recommend to friends and family. More

Service department was great, as always; Amanda is a large part of that. She was knowledgeable and professional and made sure to have a vehicle for me to use while my car was in for service. She had my large part of that. She was knowledgeable and professional and made sure to have a vehicle for me to use while my car was in for service. She had my car returned to me fixed up, topped off, and ready to go. More

The staff were really friendly and helpful, the service done was amazing and i am pleased with my experience. done was amazing and i am pleased with my experience. More

Scott is a constant professional in all things BMW I want to commend BMW for having such a talented person who understands customer care want to commend BMW for having such a talented person who understands customer care More