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BMW of Bakersfield

Bakersfield, CA

4.7
930 Reviews
BMW of Bakersfield is Kern County's leading provider of premium products and services for individual mobility. We will be known for our ability to provide a premium experience by going the extra mile to inspire a compassionate, community driven environment for both current and future customers as we continue to develop a culture of customer first.
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5400 Gasoline Alley Dr

Bakersfield, CA

93313

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Showing 930 reviews

April 01, 2025

Scott was wonderful…. so helpful in making the servicing of my car so seamless and worry free.. thanks Scott! You are appreciated! More

by Lizzette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

Great experience, great staff, every car dealership should follow this example. Shuttle service to my home was excellent. More

by JLEONARD290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

Great experience. Sam the service advisor is great, and a shuttle dropped me off at work and picked me up when my car was ready. The videos they send of the inspe More

by AJAIBGILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Two shuttle drivers- both great!
April 01, 2025

Roger was wonderful and provided me with a loaner vehicle to get me through the 5 days it took to determine what was going on with my brand new car. Thank you Roger More

by Melanie
Workmanship
Recommend Dealer
Yes
Employees Worked With
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

BMW of Bakersfield was nothing but good to me. They were very professional and told me exactly what was wrong with my car. I would definitely recommend going to get your car serviced by BMW of Bak More

by chriscast0615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2025

Sam was the rep that worked with me on my bmw. She is very professional and my car was returned to me like brand new and she even cleaned and detailed it for me. I highly recommend this dealership More

by JOHNHODRICK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2025

Work was performed in promised time and appreciate the car wash. Great communication by Amanda. More

by RESHAMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Bought a new car and it had scratches & scuffs. Dealer underplayed the damage. This created hardships. Underwhelming customer service. More

by Him
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mazen Aletaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roshan Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

I completed the process previously for this visit. Why am I being asked again? It makes no sense. Answer, please. More

by Fetes1bub
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Great place, helpful people. Clean building.i don’t need 15 words to communicate. Done!! More

by RUTHIEHA52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roshan Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen McLaughlin
1
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