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BMW of Bakersfield

Bakersfield, CA

4.7
954 Reviews
BMW of Bakersfield is Kern County's leading provider of premium products and services for individual mobility. We will be known for our ability to provide a premium experience by going the extra mile to inspire a compassionate, community driven environment for both current and future customers as we continue to develop a culture of customer first.
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5400 Gasoline Alley Dr

Bakersfield, CA

93313

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Showing 954 reviews

April 24, 2025

Excellent service, I wanted a local dealership with easy customer service. Thank you for making it easy and straight to the point with purchasing a vehicle. More

by PATRICIAOESCH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mazen Aletaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

The service was great as always and the inspection video was great as well. Thank you. More

by FRED76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2025

Dealership is friendly, helpful and knowledgeable. Any questions were always addressed in honesty and were helpful. More

by DPEREIRA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2025

Samantha in service was the best. I highly recommend dealing with her for any service needs. Thanks again Samantha. More

by JOHNHODRICK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

They know a job very well Scott is very professional So is Amber keep up the good work More

by JWILLIAMS950602000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

So everything went well up until I left the lot and I had a flat tire on my right rear. This was after the service advisor telling me that I needed new tires and it would cost me $2000 and I said I would hol More

by Erica G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samantha Cesani
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

Scott in Service is the BEST! He has been my service advisor for years and always does and excellent job. He is kind, respectful, amazing at what he does. AND, always explains More

by marlene14
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

The maintenance department is awesome. From the time you drive in they will attend to your needs any get your problem solved as quick as possible. More

by JOHNGOODLETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cesani
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

My service advisor, Amanda, was excellent and address all of my concerns. My vehicle was ready when promissed and was sparkling like new. Thank you! More

by ChadB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mazen Aletaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dubonis Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

When dealing with the car we were texted the wrong payment. The salesman then insisted a car that we were looking at was not electric but when fact it was. Asked salesman to make sure you transfere More

by scelata0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mazen Aletaki
1.0
This rating includes all reviews, with more weight given to recent reviews.
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