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BMW of Arlington

Arlington, TX

4.4
1,136 Reviews

1105 East Lamar Boulevard

Arlington, TX

76011

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Showing 1,136 reviews

July 02, 2012

Doug was very professional. He took us step by step through the car,through the carfax, explained the paperwork and never once seemed impatient and answered all questions truthfully and as respectfully More

by jeneane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Mayberry
Jul 03, 2012 -

BMW of Arlington responded

We are so grateful for your review, and for the specific information and feedback you provided. We can only improve our customer service if we hear from our customers, and we thank you again for taking the time to give us feedback. We hope you're still enjoying your new car! Come back and see us.

July 01, 2012

I went into the dealership just curious to see what MINI was all about in search for a new car. I left the dealership on day one incredibly surprised and pleased with not only the MINI but the attention and More

by bulrich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 29, 2012

My love affair with Mortiz MINI began about seven years ago. Several times a year I would visit and test drive my dream car - the MINI Cooper. As new models of the car were released I would stop in, test More

by hjhart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Miller
June 28, 2012

I went in to test drive a Mini Cooper S Hardtop while my husband and I were in Arlington for a Rangers game. I didn't expect to find the exact car I wanted on the lot, so I was very surprised to find the c More

by cewhite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 28, 2012

Excellent service, friendly, and courteous. No pressure. We gave Timothy (TD) our specs and he found one with our 4 "must-haves": model, color, engine, and sun-roof. We didn't think we were going to like More

by yenmaster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 28, 2012

The staff at Moritz Mini were beyond excellent at helping me get THE MINI that I had dreamed about since they came out in America in 2002. I didn't have any haggling to do with them. they brought the car in More

by michaelwalling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Walling, Marco Lopez
June 27, 2012

I live in Minneapolis and arranged to buy an M3 from a private party in Dallas. I paid this dealership $335 to do a "pre-purchase inspection". They told me that the M3 came with a mechanic spring-loaded More

by Billupnorth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
"Marcus", Pachis Delagarza
Jun 29, 2012 -

BMW of Arlington responded

First and foremost, thank you for leaving us a review. We strongly feel that we can only improve with true, candid feedback from our customers. Since we received your review, we've done a little research. It shows that you now have the part you needed. We apologize for the problems we had in getting in touch with you. We got our wires crossed to say the least. I see that we paid for the parts you needed by credit card over the phone to make it easier for you, our valued customer. Please let me know if you have any additional questions, and we’ll see to it that you’re taken care of right away. Thanks, Pachis

June 27, 2012

My wife is a longtime customer of Moritz Cadillac, so when it came time for me to buy another car, she recommended Moritz. I found a car on the Internet, and Joey Edwards promptly contacted us and set u More

by bquinten
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Moore
June 25, 2012

John was an outstanding sales person! He turned an experience I wasn't looking forward to, into a great experience. Will recommend him to all! More

by Abbylou2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brunson
June 23, 2012

James Cuevas was a very friendly, personable and helpful salesman. He was always available to address my questions or to meet with me. Also, he made me and my daughter feel welcome and greatly appreciated More

by triceandtaylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Cuevas
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