
BMW of Arlington
Arlington, TX
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This was my second Mini purchase from Moritz. Each time I've had contact with this dealer, weather for service or sales, I've walked away smiling. I've had contact with this dealer, weather for service or sales, I've walked away smiling. More
My overall experience has been wonderful. Working with Doug Mayberry has been the best. I recently purchased a 5-series BMW. Doug was very informative, patient, and confident in reassuring me and husba Doug Mayberry has been the best. I recently purchased a 5-series BMW. Doug was very informative, patient, and confident in reassuring me and husband that he would work hard at getting exactly what we wanted, It was almost like he read my mind and picked out EXACTLY what I wanted. We have purchased a total of 6 vehicles with Doug Mayberry as our salesman. I never imagened I would own a 5 series BMW. I am a satisfied customer and my family has officially adopted Doug as our salesman for life...................... More
I would recommend Moritz MINI to anyone looking for a MINI. TJ (aka Timothy) was so patient with me and I am a bit KA-razy (aren't all MINI drivers?). He stayed late to go over all of my options when co MINI. TJ (aka Timothy) was so patient with me and I am a bit KA-razy (aren't all MINI drivers?). He stayed late to go over all of my options when considering lease vs. buy. I ended up buying and I "GUESS" they gave me a fair trade in value for my '05, I mean what do ya expect when you're too lazy to sell it out right ?! He worked with me to give me a fair deal on the little extras that I wanted, like stripes and mirror caps. Your MINI isn't complete w/o them! I took delivery two days later and TJ spent about 30 minutes with me explaining ALL the features on my new Cooper S. I feel he went well over and beyond what is expected. I'm not exactly technologically advanced so he was so sweet to set up my blue tooth and walk me through my digital displays....ALL IN 102 degree heat!!!!!! I love this dealership and I love the service people which is SO important because in the UNLIKELY event that I have a problem, I know they'll take care of me. I even called my service guy to let him know that I traded my car in, in case he wanted to buy it. I have THAT kind of relationship with this place. Once you go Moritz MINI you'll NEVER go anywhere else! Ask for TJ! More
The sales rep was incredibly helpful. She was friendly and knowledgeable about the vehicles. She was able to help me decide what vehicle was best for me. We spent a total of 5 hours at this dealership and and knowledgeable about the vehicles. She was able to help me decide what vehicle was best for me. We spent a total of 5 hours at this dealership and she consistently gave us great customer service. More
Excellent!!! Marco took care of me, answered all of my questions and delivered my Mini on time. There is no high pressure sales tactics at all! :) The Financial Services Manager, Robb Leyda explained a questions and delivered my Mini on time. There is no high pressure sales tactics at all! :) The Financial Services Manager, Robb Leyda explained all of my options and worked hard to get the payments spot on for me. More
We were very pleased with the service we recieved from Samantha Miller. Sam worked with us to find the car and the price we needed. She was very knowledgeable and helpful on the many choices of MINIs offe Samantha Miller. Sam worked with us to find the car and the price we needed. She was very knowledgeable and helpful on the many choices of MINIs offered be the dealership. Sam was very professional. We found dealing with her and the dearship she repersents to be a wonderful experience. Sam seems to really enjoy her job and she believes the product (Mini Coopers) is a great product. More
I appreciate the service that I received at BMW Moritz. Salesman Doug Mayberry went above and beyond to give me quality service!! Thank You! thanks! Salesman Doug Mayberry went above and beyond to give me quality service!! Thank You! thanks! More
I am rating Tony at these high levels, due to his professionalism during this transaction. He was very curteous and was thorough in his explanstion of the contract and warranty information. professionalism during this transaction. He was very curteous and was thorough in his explanstion of the contract and warranty information. More
Samantha was very responsive to what I was looking for in the MINI. She didn't push added features or higher end models. Once I test drove a number of models and engine types, she honed in on what I wanted the MINI. She didn't push added features or higher end models. Once I test drove a number of models and engine types, she honed in on what I wanted and showed me a couple of unique MINIs. I wanted something simple and a little different from everyone else. The car I selected was at the low end of the price range with a look much greater than that. Not only was Samantha very pleasant to work with but she drives her own MINI and really knows the car well. She had great, thoughtful solutions to some of my concerns and really simplified the decision making process for me by listening well and steering me to the right cars. She communicated well and followed through with everything she said she would do. I highly recommend Samantha and would definitely buy another car from her. More
This was our 4th purchase from Moritz: 1 BMW, 2 Chevrolet trucks, and now a MINI Countryman S ALL4, the world's smallest SUV. Regardless of the price point, we have found Moritz staff to be honest, efficient trucks, and now a MINI Countryman S ALL4, the world's smallest SUV. Regardless of the price point, we have found Moritz staff to be honest, efficient, friendly, and NEVER pushy. I particularly like their policy on loaners (even including valet service on this new car) and their patience while I spent months making a final decision. More