
BMW of Arlington
Arlington, TX
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Doug Mayberry was my salesman at Moritz from several years back and I recently decided to find a new car. I returned back to him for help because he left such a good impression on me the first time. Thi years back and I recently decided to find a new car. I returned back to him for help because he left such a good impression on me the first time. This time he had to find a car suitable for not only myself, but also my two year old son. He introduced a car to me that fit my budget, but was also stylish and sporty with just enough room to comfortably carry around my toddler. Doug is friendly, knowledgable, and as helpful as he can be and once again left me with a great lasting impression. I'm very thankful for him because buying a car can be so stressful, but he took care of me and I was worry free. I'll be sure to let everyone know if they are interested in a new car to go see Doug at Moritz because he's awesome! More
Found the car I wanted online and emailed interest in a test drive. Mike Allen promptly called, was friendly and knowledgeable. Hate the typical car-buying experience but Mike made our purchase from Mori test drive. Mike Allen promptly called, was friendly and knowledgeable. Hate the typical car-buying experience but Mike made our purchase from Moritz a pleasure. Tony in financing was also anything but "typical". I highly recommend working with Mike and Tony at Moritz - you will not be disappointed. More
This my fourth pruchase from Moritz and just like the first it was an awesome experience. Doug was very professional in his mannerism and car expertise, Im truly please with the service of the Moritz fam first it was an awesome experience. Doug was very professional in his mannerism and car expertise, Im truly please with the service of the Moritz family. Once again thank you Doug More
Samantha Miller is wonderful! She made the buying experience a joy! I love my mini! She was so excited for me. Many times she said many good things about the Moritz "Family". After spending time experience a joy! I love my mini! She was so excited for me. Many times she said many good things about the Moritz "Family". After spending time with Samantha, I feel like her and I are 'family'. I would recommend her and my mini to any of my friends and family. I know she tried the best to get to the price my husband had in his mind....but we had to come up a little more than we wanted to but still very happy with our purchase. More
Here is the rating I posted on Yelp.com: So I've been Here is the rating I posted on Yelp.com: So I've been running around DFW trying to find a MINI and decided to drive down to Arlington and I'm really Here is the rating I posted on Yelp.com: So I've been running around DFW trying to find a MINI and decided to drive down to Arlington and I'm really glad I did. I went early, so the salesman, Marco, and his manager were the only people working. Both of them were so friendly - I particularly appreciated the manager actually talking to me considering most car dealership managers hide in their office to make mysterious equations and calculations about your car. She was really friendly and gave me lots of good info about the car and their dealership while Marco pulled a car around for me. It's so annoying to have someone selling you a car that clearly doesn't know anything about it. Thankfully, Marco was on top of his stuff. He walked me around the car, showed me how everything worked, and was really nice about answering my bajillion questions. I later found out these salesmen don't work on commission, so that explains why they aren't slimy and pushy. Everyone was polite, friendly, and I never felt like I was being pushed into something I didn't want. I didn't post this on Yelp, as I just picked up the car today, but I have to comment on how incredibly helpful Marco was on the delivery of the car. I have never had a car salesman take the time to explain all of the features available to me in my car the way he did. He spent as much time as I needed to make sure I understood all of my car features and went above and beyond to show me little hidden features - things I never would have found on my own like the disco setting for the ambient lights. He clearly knows these cars inside and out and I so appreciated the time spent making sure I felt like an expert on my new car. More
Doug was very friendly and responsive. I would recommend him to friends and family. It was a better experience than I had at Autobahn BMW in Fort Worth. him to friends and family. It was a better experience than I had at Autobahn BMW in Fort Worth. More
Overall a very positive experience. Marco Lopez was awesome. I really felt like he wanted me to be happy and have a great experience. He was very patient with me during the ordering process and never awesome. I really felt like he wanted me to be happy and have a great experience. He was very patient with me during the ordering process and never seemed to get upset or irritated when I made changes. He is a great asset to this dealership! There was an issue after the car arrived at the dealership which caused a delay in delivery, but I think it was more BMW/MINI rather than Moritz; however I still feel it could have been handled better than it was. Still, pleased overall and love my new MINI Countryman!! More
I brought my kids (age 9 & 12) with me to test drive. Victor had patience answering all my son's many questions. That helped make the test drive more enjoyable. When my husband and I came to sign the pa Victor had patience answering all my son's many questions. That helped make the test drive more enjoyable. When my husband and I came to sign the paperwork, all the documents were ready and we were in and out in 30 minutes. My car had to go to the body shop before it could be delivered and Victor made sure I was updated the whole time. Even after the sale, he had followed up to make sure I still love my vehicle. I would recommend Victor without question. More
Moritz review Frank Williams, Lubbock , Texas Moritz review Frank Williams, Lubbock , Texas Worked with Joey Edwards, Mike Allen, Ken Moore In July 2012 I purchased a used Lexus from Moritz review Frank Williams, Lubbock , Texas Worked with Joey Edwards, Mike Allen, Ken Moore In July 2012 I purchased a used Lexus from Moritz Cadillac in Arlington, Texas. I had found it on one of the car buying web sites. This was my first purchase of a car over the internet and “long distance” so to speak. I was apprehensive about having to travel 350 miles to actually see and test drive the vehicle before I made my decision about whether or not to buy it. I was concerned about pressure from dealer and about having to make a decision much quicker than I normally do. I first spoke with Joey Edwards. He was very courteous and helpful. No pressure. He described the car and answered all of my initial questions. After a few phone calls and a few e-mails my wife and I decided to fly to Dallas to see the car. Because Joey was going on vacation, he handed us over to Mike Allen to guide us through the process. Mike was very courteous and helpful as well and again, no pressure. He offered to pick us up at the airport on a Saturday morning, in the car I was interested in so that I could get some first hand driving time back to the dealership. From the first moment I could see that the car was exactly as described. From there on out the process went exactly as promised by both Joey and Mike. We drove back to the dealership, where we dropped Mike off. He then let us take the car for as long as we wanted. After spending an hour or so going over the car very carefully we knew that we wanted it. We drove back to the dealership and began to process of purchasing the car. Everything went smoothly, all the paperwork was professionally handled and explained by Mike and Ken Moore as we went along, and in about 45 minutes we were on our way back to Lubbock. Bottom line – I whole-heartedly recommend Moritz in Arlington, and I especially recommend Joey and Mike. This is a good group of people, and frankly, different from any other car dealership that I’ve ever done business with. More