BMW of Arlington

James our salesman was very helpful, friendly, and nice. He helped us find the car we were looking for and didn't pressure us into anything else. He seemed very interested in getting us into the car we want He helped us find the car we were looking for and didn't pressure us into anything else. He seemed very interested in getting us into the car we wanted and also helped us any way he could. He was easy to reach and very informative. James made the experience worth while and makes me likely to recommend Moritz to others. On the other hand, our finance representative Ken Moore was the complete opposite. He was friendly at the very beginning, but when he found out we were not interested in any extended warranty his tune changed instantly. He became very pushy trying to get us to sign up for at least one warranty. He also talked to us like we were unintelligent, telling us that the transmission is going to go out, that the tires are going to break, that the computer in the car would break. He made me feel like the car we were buying was a piece of junk, and was just going to be one problem after another. Neither I nor my girlfriend enjoyed our time with Ken Moore and were happy to finally leave. Still, due to James superior service, we will still recommend Moritz to our friends and family. Thank you James. More

I have the rating I did because of the great service and hands on they were with getting what I wanted. My car was very clean. I got my car same day. Everyone one was very friendly. At the end of the deal hands on they were with getting what I wanted. My car was very clean. I got my car same day. Everyone one was very friendly. At the end of the deal I felt like I had quality service and a quality car as I drove away. Thank Mr.Barton and the Moritz family. More

this was my fourth mini from moritz. it would have gotten it a year ago, but i had problems getting service then. i reluctantly leased a vw instead of a mini, but really did not feel at home in it. samantha it a year ago, but i had problems getting service then. i reluctantly leased a vw instead of a mini, but really did not feel at home in it. samantha made my wish to be back in a mini come true. she gave me above and beyond what i was looking for and worked quickly and easily making my whole deal on the phone. i drove up from austin today and got my new mini and moritz has more than redeemed their reputation in my eyes. samantha promises to be there for my next mini, so i will see her then if not sooner. thank you!! More

My experience at this dealership was wonderful. Marco Lopez is probably the best car sales agent that we have ever dealt with. He made us feel right at home, and answered all our questions without us fee Lopez is probably the best car sales agent that we have ever dealt with. He made us feel right at home, and answered all our questions without us feeling pressured at all. He did a fabulous job More

If you're looking for a great purchasing experience so to Moritz! No high pressure sales here, just all of my questions answered quickly and with a lot of expertise. I did a lot of communicating on line an Moritz! No high pressure sales here, just all of my questions answered quickly and with a lot of expertise. I did a lot of communicating on line and all of my emails were answered in a timely fashion. Everything was taken care of, some things I didn't ask for were done and Joey spent a lot of time going over all of the functions on my new car and even configured the bluetooth for my iPhone and iPod. Ken in financing was great and I even had a lot of fun while doing all of the paperwork. In short, I'd say don't hesitate to head for this dealership if you're looking for a new or used car; they won't disappoint! More

My overall experience was superb. My husband and I drove from Oklahoma and the sale was mostly completed via phone. The dealership even stay after hours to complete the sale so when we arrived all we had t from Oklahoma and the sale was mostly completed via phone. The dealership even stay after hours to complete the sale so when we arrived all we had to do was sign the paperwork. The customer service was above and beyond...would definitely consider doing business again with this dealership. More