BMW of Arlington

TJ was great. Very informative without the "Are you going to buy?!!!" pressure. His approach - What are you looking for? and What do you need to know? I didn't buy it right away - and TJ said he woul going to buy?!!!" pressure. His approach - What are you looking for? and What do you need to know? I didn't buy it right away - and TJ said he would wait to hear from me - and that's what he did. I love it! As for the Mini -- Sitting in the Mini for the first time felt fantastic and it's only gotten better with time. I have the convertible and if I'm driving the top is down. When I gave TJ my list from the website - he said we've got a car on the lot with all your features and a few you didn't ask for. Guess what - I love the all. When I went back for the plates, TJ made sure to answer any questions I had since buying it. He's stayed in touch to ensure I'm still enjoying it. And I am. I've heard great things about the service department. More

Everything went very smoothly for us during our experience at Moritz. Timothy was always helpful and is excellent at his follow through, and keeping his customers informed along the way. experience at Moritz. Timothy was always helpful and is excellent at his follow through, and keeping his customers informed along the way. More

John went above and beyond my expectations for service and price negotiation. He was very knowledgeable of the BMW brand and the technology in the cars. Would recommend him to a friend looking to buy a pr and price negotiation. He was very knowledgeable of the BMW brand and the technology in the cars. Would recommend him to a friend looking to buy a pre-owned BMW or other luxury brand. More

We were not expecting to get what we wanted at such a We were not expecting to get what we wanted at such a good price. But Victor came through. We could not be happier. Would recommend. We were not expecting to get what we wanted at such a good price. But Victor came through. We could not be happier. Would recommend. More

I worked with Ken Osterloh on the purchase and David Decker and Richy Harder on delivery day. Ken was professional, very knowledgeable about the product, and his quote for the X3, including trade-in on Decker and Richy Harder on delivery day. Ken was professional, very knowledgeable about the product, and his quote for the X3, including trade-in on my Acura, was fair. Richy set me up with David, who did a final walk-through of the features of the X3 and set me up with Kim in Finance. They were all around good guys and you could tell they are team players. Follow up has been good as Ken called me today to make sure I was happy and David followed up on a service appointment to add satellite radio - just as he said he would. More

We found this dealership online and visited them to purchase a new BMW for the first time. Tony was very friendly and honest in working with us, concerning our interests and price limit. He didn't rush purchase a new BMW for the first time. Tony was very friendly and honest in working with us, concerning our interests and price limit. He didn't rush us and spent quality time answering all of our questions, showing us cars, and working on the numbers and our trade. Tony was very professional and never tried to pressure us in our decision. He was extremely fair in the cost of the car and in our trade value. He seemed to care that we were happy and satisfied more than anything else. Tony also spent much time going over how to use all the options, adding our cell phones with bluetooth, and making sure the car was in perfect drive-out condition. I would absolutely use Tony again and would recommend him to anyone who wanted to buy a BMW and get great service and attention. We were so impressed with Tony and this dealership that we purchased two BMWs. More

Ken exceeded all expectations from finding the specific car I was searching for, to providing one-on-one descriptions on the car features when I picked the vehicle up. Ken is extremely knowledgeable about car I was searching for, to providing one-on-one descriptions on the car features when I picked the vehicle up. Ken is extremely knowledgeable about the car features and took time to cover the set up, and answer questions. I have worked with Ken several times on car lease options, and will continue to work with him in the future. He makes the sale and car delivery a seamless process. I can always count on him for excellent service. More

Doug did not "hard sell" me, and he answered every question I had. He was very thorough, did not rush through the buying process, and understood that $31,000 loan was a "big deal" to me. Every every question I had. He was very thorough, did not rush through the buying process, and understood that $31,000 loan was a "big deal" to me. Everyone was very professional and knew what they were doing. While I was waiting for finance, another sales rep got up from his desk and offered me and my son a water. More