BMW of Arlington

Brian McNulty was professional, knowledgeable and pleasant to work with. Marco Lopez also assisted in the purchase of the vehicle. Everyone we encountered at the dealership was pleasant and informa pleasant to work with. Marco Lopez also assisted in the purchase of the vehicle. Everyone we encountered at the dealership was pleasant and informative. More

From the moment I walked in, I was greeted with a smile and warmth. John responded to the call immediately and was friendly also. We walked outside in the blazing heat and John patiently showed me the vehi and warmth. John responded to the call immediately and was friendly also. We walked outside in the blazing heat and John patiently showed me the vehicle I was interested in. Although the first vehicle was out of my price range, I was still impressed. We drove around to the next vehicle and was equally impressed. I asked if there were any incentives offered and was told no because the vehicle was "in demand" (probably not the exact words, but basically what it boiled down to). The entire process was stress free and actually enjoyable until I was sent to the "business office" and I realized I was actually buying the vehicle! Kim was friendly also and made the "signing on the dotted line" as painless as possible. This is my second time purchasing a vehicle from this dealership and highly recommend it to my family and friends. More

Tony was not only extremely knowledgeable and professional, but was incredibly patient since I changed my mind three times as to which car I would lease. He is an excellent representative of Mor professional, but was incredibly patient since I changed my mind three times as to which car I would lease. He is an excellent representative of Moritz BMW. Diana Cupp More

My experience at Moritz MINI in Arlington was exceedingly stress-free ever since my initial call. I was fortunate to reach Samantha Miller who was immensely thorough and proved to love the MINI as much as t stress-free ever since my initial call. I was fortunate to reach Samantha Miller who was immensely thorough and proved to love the MINI as much as the buyer. My price point was imperative and Samantha immediately introduced me to the concept of ordering my MINI and only paying for the accessories I seek. I waited close to two months, but during this time Samantha answered all my questions/concerns in a timely manner. When my MINI arrived it was flawless and shimmering on the show room floor ready to drive out. Overall this was the most seamless car buying experience and I will do it again for my next MINI. More

It was a pleasant experience from beginning to end. Doug Mayberry was great to work with. He followed up extremely timely from the first inquiry I made and was fantastic through the entire process. Mayberry was great to work with. He followed up extremely timely from the first inquiry I made and was fantastic through the entire process. More

When I first walked into your dealership I asked a question and was sent to John Alexander as the person who would be most able to answer all questions. He spent about fifteen min. doing just that fo question and was sent to John Alexander as the person who would be most able to answer all questions. He spent about fifteen min. doing just that for my wife & I. I had been to BMW of Dallas in the past, but chose to come back to Moritz several weeks later. John helped us with colors inside and out and some options,( I move slow ) so I came back a day or two later and ordered the 2013 535i with more options. A easy going guy who knows how to make a client feel at ease , and get the deal done with few problems. Later he helped install some floor mats when I came back for a how to lesson. More

I have been a customer at Moritz BMW for over ten years and have bought numerous cars from them. Ken has always been my sales person and Joe has always been my service contact. I am always greeted by and have bought numerous cars from them. Ken has always been my sales person and Joe has always been my service contact. I am always greeted by name. In service....it has never mattered how small my issue was (rattle in the back seat) they always take my concerns seriously and, without fail, resolve them. I know Joe well enough that we often chat about our personal lives while waiting for paper work to come up. In sales....Ken has always been professional without being pushy. I respect the fact that he is interested in the sale but has never pressured me to the point of making me uncomfortable when I have decided not to buy at that moment. He has always taken the time to answer my questions on new models even when I made clear that I wasn't quite ready to pull the trigger. I know most of Ken's business (in sales) comes from repeat customers.......he has alot of them and for good reason!!!! I have never taken the time to shop other BMW dealerships and never will. I trust I am being treated fairly during the entire buy process and will be a Moritz customer until I can afford a Lamborghini!!! More

Doug, Larry and ken are an outstanding sales team, they provided the highest level of customer service that I have experienced in a long time. I have been an existing customer with Moritz for the past five provided the highest level of customer service that I have experienced in a long time. I have been an existing customer with Moritz for the past five years and each time I have had the opportunity to purchase a vehicle, Moritz is my first stop because of the excellent customer service. I have in the past and will continue in the future to refer family and friends to Doug Mayberry. More