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BMW of Arlington
Arlington, TX
1,140 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 25, 2012
We have never purchased a car so easily!! Charlie took the hassle out of the entire situation!! He was knowledgeable, kind and had such a servant heart!Truly a great experience! I would highly recommend C the hassle out of the entire situation!! He was knowledgeable, kind and had such a servant heart!Truly a great experience! I would highly recommend Charlie to anyone interested in purchasing a car!! More
by tamilantz
Employees Worked With
Charlie Thompson
October 24, 2012
I have been a customer with the moritz family since 2010 when I purchased my first BMW. Marcus Gibbons service to me and my car was outstanding! I recently purchased another BMW from Doug Mayberry and like when I purchased my first BMW. Marcus Gibbons service to me and my car was outstanding! I recently purchased another BMW from Doug Mayberry and like the first time he made sure I was getting the best deal. I went in and drove out with my new BMW! Thanks a lot with customer service like this I will continue and I will refer to make my purchase with Moritz! More
by vette35
Employees Worked With
Doug Mayberry, Marcus Gibbons
October 24, 2012
This is the second time I had the priviledge to work with Samantha Miller. She knew ahead of time the color choice that I had and directed me to the perfect car. From start to finish both times she was knowl Samantha Miller. She knew ahead of time the color choice that I had and directed me to the perfect car. From start to finish both times she was knowledgeable and provides great customer service. I highly recommend Moritz and Samantha Miller. You will not be disappointed! More
by ReneeMicklos
Employees Worked With
Samantha Miller
October 24, 2012
I custom ordered a car with Bobby Murphy, and he walked me thru the process in a very efficient and prompt manner. Bobby took me thru multiple cars to show me each option so that I could make an intellige me thru the process in a very efficient and prompt manner. Bobby took me thru multiple cars to show me each option so that I could make an intelligent decision on each choice. He also kept me up to date with emails on the process at every step. I am not prone to write review or make recommendations to friends about a company, but I truly felt compelled to do so with Moritz. It is by far the best car-buying experience I've ever had. The purchase process was as effortless as it gets. Combine that with being the only BMW dealer in Dallas that does concierge service, and this is the only place to consider when buying a car in the metroplex. More
by joe.sullivan.5836
Employees Worked With
Bobby Murphy
October 23, 2012
Doug was the Best salesman my Husband and I have ever encountered! He was so Honest and polite, He kept it so real for us! We have found a new friend! Thanks Doug for our BMW!!!!!! Mr. and Mrs Car encountered! He was so Honest and polite, He kept it so real for us! We have found a new friend! Thanks Doug for our BMW!!!!!! Mr. and Mrs Carlos Maxie More
by Maxie01
Employees Worked With
Doug Mayberry
October 23, 2012
I shopped all of the local dealers, and had decided that price was going to be the bottom line, willing to sacrifice service. BMW has great service, and I was not so concerned about the dealership. I used t price was going to be the bottom line, willing to sacrifice service. BMW has great service, and I was not so concerned about the dealership. I used the internet to shop, and Charlie Thompson was the sales rep that responded. I told him what the deal he had to beat was, and that I was not willing to play games. Charlie called back within 15 minutes, and said he could do everything I requested. I kept waiting for the "but", which never came. Charlie made the process so simple that I kept waiting for the "catch". I can honestly say that this dealership, including the F&I, are honest, straight forward, and absolutely no hassle. I have never felt the need to write a review before, but after the great service, I feel that I owe it to them and others that are shopping. At no time did this dealership attempt to play games, or change the terms of the very first verbal agreement. I have already recommended the dealership, and plan on buying my wifes car through the same dealer. More
by MingoBaron
Employees Worked With
Charlie Thompson, Charlie Thompson
October 23, 2012
This was our first time in the dealership and I have never driven a BMW. Our sales rep, John Brunson allowed us to test drive the models I wanted to choose from. He was not pushy or have the aggressiv never driven a BMW. Our sales rep, John Brunson allowed us to test drive the models I wanted to choose from. He was not pushy or have the aggressive sales tactic which I appreciated. I would recommend this dealership and John Brunson to anyone in the market looking for a used vehicle. Thanks, Jon C. More
by joncoduti
Employees Worked With
John Brunson
October 23, 2012
From the time I walked into the dealership I was treated with courtesy and professionalism. I mainly worked with Marco but finalized the paperwork with Ken. Both were very professional and friendly. I wa with courtesy and professionalism. I mainly worked with Marco but finalized the paperwork with Ken. Both were very professional and friendly. I was never pressured into anything I didn't want, which includes extended warranty, a more expensive car or a car with features I wasn't interested in. As a matter of fact they didn't have the car I wanted originally so I had to come back a week later and Marco kept me informed of the status the entire time. He was not pushy but always professional. When I arrived the second time the car was ready and waiting. Ken in the finance department was very easy to work with and the final paperwork went very smooth and like I said earlier he did not try to sell me anything I didn't want. I really appreciated that. The car is fantastic! My wife and I love it! If we need another MINI Cooper we will definetly look at this dealership again. We tried other MINI dealerships in Dallas and were not treated well at all. Moritz and their employees are first class! THank you! More
by skgonsalves
Employees Worked With
Marco Lopez, Ken Moore
October 22, 2012
My husband and I went to Moritz Mini and Brian McNulty helped us. He was so very patient with my decisions and I had a lot of them. I continued to go back and forth on every little thing and he just cal helped us. He was so very patient with my decisions and I had a lot of them. I continued to go back and forth on every little thing and he just calmly sat there and listened and looked up whatever I asked for to see if they had the car I wanted or if he could get it somewhere else. I would definitely rate our experience with Brian McNulty extremely pleasant and would recommend him to any of our friends or family with the highest of standards. Thank you, Brian, for everything that you did for us Saturday. More
by MScarlett*1111
Employees Worked With
Brian McNulty, Brian McNulty
October 22, 2012
I've bought 2 cars from Moritz BMW. The service I've received has always been exemplary.All personell have been courteous & helpful. I really enjoyed working w/ Brian Mc Nulty. He was really nice & has received has always been exemplary.All personell have been courteous & helpful. I really enjoyed working w/ Brian Mc Nulty. He was really nice & has followed up by checking on me after my purchase More
by debbie.selz
Employees Worked With
Brian McNulty
