
BMW of Arlington
Arlington, TX
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I came into Moritz looking for a new car. To be honest I had visited multiple dealerships including other BMW ones. I can't stress enough the impression David left on me the moment he greeted me. He was hel had visited multiple dealerships including other BMW ones. I can't stress enough the impression David left on me the moment he greeted me. He was helpful on determining what car I needed in reference to my wants. What stood out the most was how I could tell he wanted to sell me a car, however was NEVER pushy or upset that I had to go talk to the wife before buying. He stayed in touch with me for the few days after my initial visit and made me feel good about the entire experience. I ended up with a 2013 BMW 550i and I can't tell you how much we love it. I had considered the model below this one because of price, however in listening to my wants David recommended the 550i instead. I can tell you it was not because it was more expensive but because I like power. Today while he gave me a complementary detail he gave me the car I wanted to begin with as a loaner and I can tell you now I would not have been near as happy with it. David's professionalism stood out to me right there because he didn't let me make a mistake. Not only will I recommend David and Moritz to all my friends and family, I will never buy another car from anyone or anywhere else. Job well done! Neil Palmer More
Brian was a great help! I walked in there not knowing anything about Mini Coopers, but left knowing a lot! The whole process went very smoothly and he made sure that I was taken care of. I'm very glad he anything about Mini Coopers, but left knowing a lot! The whole process went very smoothly and he made sure that I was taken care of. I'm very glad he was the one to assist me. :) More
Best car buying experience in 30 years of buying 8 new cars. The salesman, Marco Lopez, went well beyond my expectations in helping me get this car and got some discounts for me that I would not have foun cars. The salesman, Marco Lopez, went well beyond my expectations in helping me get this car and got some discounts for me that I would not have found on my own. Robb Leyda in finance was also very helpful. The dealership is clean, well staffed, has a good inventory, and gives prompt attention. Could not be more pleased with this buying experience. More
The team at Moritz led by Ken makes it easy for us to do business with them. They listen and look to address our needs. On the service side Joe has been been a pleasure to work with. We are repeat custom business with them. They listen and look to address our needs. On the service side Joe has been been a pleasure to work with. We are repeat customers. More
This is my 2nd MNI! Brian McNulty really made my MINI experience effortless, relaxing and quick. Kim Green was easy to work with and took great steps to insure I got the best rate. Both of these guys A++ experience effortless, relaxing and quick. Kim Green was easy to work with and took great steps to insure I got the best rate. Both of these guys A+++ -Josh More
All staff members greated us warmly and professionally, took time to answer all questions and helped us decide what model of car to purchase. Marco Lopez provided first rate service, always focusing on ou took time to answer all questions and helped us decide what model of car to purchase. Marco Lopez provided first rate service, always focusing on our needs And our new Cooper hartop will arrive in about a week. Great car and dealership.. More
My wife and I purchased a new 2012 Cadillac SRX through Moritz during October 2012. The sales person was David Decker. We have purchased 2 other vehicles with David as the sales person through a differen Moritz during October 2012. The sales person was David Decker. We have purchased 2 other vehicles with David as the sales person through a different dealership and car manufacturer. Our goal was to purchase a vehicle using David Decker as the sales person, at whatever dealership he is employed. David is very friendly and honest, and was successful in achieving excellent service and closing the deals, exactly as we agreed. In reference to Moritz dealership, the personnel were friendly and helpful, from the service department and finance manager to the dealership manager. I would highly recommend anyone seeking to purchase a vehicle, irregardless of make and model, use David Decker as the sales person and Moritz as the dealership. More
Richy Harder made the buying experience excellent. He has an approach that cuts thru the red tape and gets down to the exact facts of the trade. His communication throughout the process was commendable. Char an approach that cuts thru the red tape and gets down to the exact facts of the trade. His communication throughout the process was commendable. Charlie Thompson handled the selection and delivery of our new BMW. Charlie is extremely knowledgeable of the specifics of the vehicle and works well with the customer to explain every detail. Our experience with these two individuals rate a grade of A+. Great experience from beginning to end. Love the 2013 BMWi. Truly it is "The Ultimate Driving Machine" More
I was very impressed with the professionalism the dealership showed me, both on the phone and in person. I was very pleased that I was able to speak to Mike Moore and come to an agreement on my purch dealership showed me, both on the phone and in person. I was very pleased that I was able to speak to Mike Moore and come to an agreement on my purchase and trade in offer prior to coming into the dealearship. I drove 5 hours from Houston to Arlington to pick up this particular X1. Once I arrived at the dealership, my husband and I was greeted by the ladies at the front desk. Mike, my Sales Rep. and Kim, my Finance Officer, had everything ready. My experience was definitely a no hassle, no pressure environment. Mike took the time and explain all the features of the car and Kim took the time and explain all the warranties that was available. I will definitely refer my friends and family to this dealership. More
Charlie made my car buying experience comfortable, positive, and fun! He was very knowledgeable, patient, and friendly while helping me figure out what I wanted in a car. Great to work with! positive, and fun! He was very knowledgeable, patient, and friendly while helping me figure out what I wanted in a car. Great to work with! More