BMW of Arlington

i have rated moritz a 5 on the 3 cars i have purchased from them in the last year... this time they rate a 5 in service.. my advisor is steve hooker. being a retired police officer i pretty much can size from them in the last year... this time they rate a 5 in service.. my advisor is steve hooker. being a retired police officer i pretty much can size someone up in a very short time.. i knew in less than a minute he was my guy.. set up my maintenance in a jiffy, set up my wifes phone for hands free ( i'am a dino when it comes to electronics ) & gave me solid advice on setting up B M W assist...can't afford it at this time but now i know what to do when i can..he showed me around as it was my first time at service dept...when my 3 was ready he came & got me & walked me out..3 had been washed as it was filthy & looked great.. he thanked me for my business and 3 & me were gone.. i will definately try to keep him as my service advisor..nice guy, knowledgable, & compentent. oh!!! the price he quoted me was the price i paid & the best surprise is no surprise at moritz where they don't bragg about excellent service, they deliver it sam jarrett More

We already owned a Mini Cooper which we bought when we lived in Southern Ca. We have had it serviced at Moritz and wanted to purchase a Countryman. What we wanted was on the lot and Brian McNulty was ou lived in Southern Ca. We have had it serviced at Moritz and wanted to purchase a Countryman. What we wanted was on the lot and Brian McNulty was our contact. We found exactly what we wanted and Brian was excellent. He was professional, courteous, knowledgable and was just a pleasure to deal with. He made my wife and I feel right at home and bent over backwards to make our buying experience a pleasure rather than a chore. He deserves some recognition for the way he handles himself and if more sales people in this world had his personality the automotive industry would definiely benefit. More

doug in sales worked hard got me my bmw 335i for a great price also tony in finance put in hard work got me a great rate will be buying from this dealership again price also tony in finance put in hard work got me a great rate will be buying from this dealership again More

Samantha, worked with us looking for the exact car that we wanted...she located the car and than gave us the description of the car... she explained what we needed to do to finance the car... When we came we wanted...she located the car and than gave us the description of the car... she explained what we needed to do to finance the car... When we came to dealership to take ownership, she offered us refreshments and then showed us our car. She explained and showed us how to operate...finance department was nice too. We will buy a car from Samantha at Moritz again :) More

Great experience. Samantha was nice to work with. Wasnt happy about a $ drop on my trade in, after I ordered. Not her fault. My advise if you order a car, do an early trade right then. Do not wait for y happy about a $ drop on my trade in, after I ordered. Not her fault. My advise if you order a car, do an early trade right then. Do not wait for your car to arrive because value will drop in 6 weeks. Love my new MINI. Thanks Samantha!! More

I enjoyed working with Samantha Miller at Moritz Mini, and highly recommend her to advise you if you're in the market for one of these unique autos. Samantha has a low-key and pleasant approach and her en and highly recommend her to advise you if you're in the market for one of these unique autos. Samantha has a low-key and pleasant approach and her enthusiasm for the product is obvious. I had a positive experience with everyone at the Moritz dealership. More

Rated 4 for overall experience because the wait to get into financing was a hour! Everything else moved quickly and smoothly. Timothy has been just as accommodating after the sale as he was during the s into financing was a hour! Everything else moved quickly and smoothly. Timothy has been just as accommodating after the sale as he was during the sale. More

My husband and I have always worked with Bonnie at Moritz. We just got our 4 th BMW! Bonnie was great with "training" me on all the new gadgets on the 2013 328. I had to bring my Grandson at the la Moritz. We just got our 4 th BMW! Bonnie was great with "training" me on all the new gadgets on the 2013 328. I had to bring my Grandson at the last minute and she gave him her phone so he could play games. Thank you Bonnie! More

My purchase at Moitz was possibly the most satisfying experience with a car dealership. I was considering my options, and John Brunson was most helpful and informed me in a clear and detailed manner wit experience with a car dealership. I was considering my options, and John Brunson was most helpful and informed me in a clear and detailed manner with all my options, before making my decision to purchase. I LOVE my MINI! I trust that anyone to visit this dealership is in great hands when working with John. This is my third vehicle from Moritz, and John is by far the most attentive and caring individual. Moritz is a great place to have a family-team member like John Brunson. I value his honesty, and will continue my business here at Moritz, as I am their loyal customer. More