
BMW of Arlington
Arlington, TX
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This is our second MINI. We walked into this dealership and were professionally greeted by Timothy Darrough. He was knowledgeable and courteous. We buy a lot of cars and this man knows his stuff! My wife and were professionally greeted by Timothy Darrough. He was knowledgeable and courteous. We buy a lot of cars and this man knows his stuff! My wife and I highly recommend anyone to use him! We got a great deal and are the proud owners of a Mini Countryman (loaded). Thank you Timothy!! John and Debi B. More
I had decided upon a specific MiniCooper coupe and talked to them by phone, had it ordered and showed up to get it when it was ready. I did not haggle over the price so I cannot speak to the willingness to " to them by phone, had it ordered and showed up to get it when it was ready. I did not haggle over the price so I cannot speak to the willingness to "deal" but I was able to get the car very quickly. It would have been even quicker (and to me better) if I hadn't had to listen to the spiel about the extended warranties and so forth that seem to be mandated by the owners and thus, must be given, regardless. Still, that was painless enough and was good experience for my son who accompanied me to see the clever tactics and so forth so that he will be able to manage that when his car buying experiences start. The car was in perfect shape and Marco did a swell job taking me through the whole experience. I'll certainly look to Moritz first if I am in the market for a car sold there but not in my home town of Amarillo. I actually came to Moritz because of an excellent experience I had a decade or more ago with an emergency out of town service problem on a BMW I owned. I received such outstanding service then that I was determined to buy from Moritz if ever I needed a car sold there but not here. More
Samantha took absolute care of me and made the purchase of my new Countryman an enjoyable experience. She kept me up to date on the status of my vehicle throughout the process and was willing to work with of my new Countryman an enjoyable experience. She kept me up to date on the status of my vehicle throughout the process and was willing to work with me to make sure that everything met my needs and wants. Thanks, Samantha! More
I just purchased my second vehicle from Moritz BMW in Arlington. First time in 2008, and most recently in 2012. The salesman both times was Rick Beers. Each time he was very straight forward with me and Arlington. First time in 2008, and most recently in 2012. The salesman both times was Rick Beers. Each time he was very straight forward with me and more than happy to answer all my questions. No one else around town was willing to give me a comparable deal. I would recommend this whole outfit any day of the week, and if your looking a layed back with no pressure experience, look up Rick Beers and the team at Moritz in Arlington, TX.. Very pleased customer here. Thanks guys! Regards, Kevin More
Jordan was quickly responsive to all my phone calls and text messages. He arranged airport pick-up and had the car in immaculate condition upon arrival. text messages. He arranged airport pick-up and had the car in immaculate condition upon arrival. More
Samantha was the first to greet us on the parking lot. She was so gracious and calm. Never once did we feel pressured. The relationship with Samantha was one of "what can I do for you." Samantha is very k She was so gracious and calm. Never once did we feel pressured. The relationship with Samantha was one of "what can I do for you." Samantha is very knowledgeable and she was able to help us explore the many options that are available with the Mini Cooper. There was no pressure to close the deal. We needed to go home and make a decision on which Mini Cooper we wanted. We came back two days later to look one more time before making a final decision and purchasing a car. Marco met us and we told him that Samantha had been helping us. It was Samantha's day off. Marco pulled out the Mini Countryman Sport. He also was very knowledgeable. He went over the features of the car. He had the same "no pressure" manner. We were impressed with his integrity to make sure that the Samantha was credited with the sale. We had planned on paying cash out of our 401K and Brian came up with a solution for a better way to handle our 401k that was great for keeping our investment growing. We would have never thought of such a great plan. Tony was the one who processed the paper work and finalized our purchase. It was a busy day. He kept coming out checking on us. Every person that we encountered at Moritz made the entire experience enjoyable. When it comes time to purchase another car, Moritz will be our first choice. The experience was similar to being welcomed into a good friends home-great hospitality, integrity and respectful of the clients desires and needs. More
the staff at Moritz Mini in Arlington were very friendly, knowledgeable and obviously excited about Mini and their line. Made me very excited to purchase a vehicle. Brian was excellent to work with, ve knowledgeable and obviously excited about Mini and their line. Made me very excited to purchase a vehicle. Brian was excellent to work with, very easy going and provided a non-pressure environment for the purchase of my new mini. Very nice guy which makes you just want to buy a car from him. Would work with him again without a doubt. More
John worked hard to get me into the vehicle that I wanted in a stress free no pressure environment. By far the best car buying experience I've had thus far. And thank you to Ken and Larry for working out the in a stress free no pressure environment. By far the best car buying experience I've had thus far. And thank you to Ken and Larry for working out the financing! More
fast and friendly customer service. The whole buying process was painless. Brian McNulty provided outstanding service during the whole process. Thistype of customer service customer was a breath of fres process was painless. Brian McNulty provided outstanding service during the whole process. Thistype of customer service customer was a breath of fresh air More
I worked with James for the purpose of buying a preown certified BMW 5 series.When I arrived James had a selection of cars to show me that fit the criteria that I had given him.He was well prepared ,knowl certified BMW 5 series.When I arrived James had a selection of cars to show me that fit the criteria that I had given him.He was well prepared ,knowledgeable and professional. I felt I was in good hands and dealing with and individual I could trust. James and Ken Moore ,who handled the financial part of the transaction, have excellent personalities and are enjoyable to work with. I'm happy with the deal and would highly recommend Moritz BMW. Keith Pensom More