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BMW of Anchorage - Service Center

Anchorage, AK

4.9
219 Reviews

219 Reviews of BMW of Anchorage - Service Center

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December 09, 2024

Great service Great customer support Friendly service Communication was on point and quick in and out service. More

by cappyboii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Carberry
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Dec 10, 2024 -

BMW of Anchorage responded

We appreciate you for sharing your experience with BMW of Anchorage! We're delighted to hear that our team provided great service and efficient communication. We appreciate your support and look forward to serving you again in the future!

December 05, 2024

Service advisor Trent is the best of the best, has tremendous knowledge and focuses on customer service. Thank you, Trent, for the awesome service! More

by sscheevel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent in service
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Dec 06, 2024 -

BMW of Anchorage responded

Thank you for sharing your experience, Scheevel! We’re delighted to hear that Trent provided you with top-notch service at BMW of Anchorage. His dedication to knowledge and customer care truly sets him apart. We’ll be sure to pass along your kind words, and we look forward to assisting you again!

December 02, 2024

Great service this time thank you. Great customer service took the time to talk to me . More

by lilflyingms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

BMW of Anchorage responded

Thank you for your feedback! We’re glad to hear you received great service and that our team took the time to assist you. We truly appreciate your recognition and look forward to helping you again in the future!

December 01, 2024

I was very happy with their service. They explained everything well, did a great job, and were very friendly bunch. More

by Dancealaska
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schuyler Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Swan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

BMW of Anchorage responded

We're delighted to hear you had a positive experience with our team at BMW of Anchorage! Thank you for your kind words, and we're here whenever you need us.

November 29, 2024

The entire experience was excellent. Alex got me a loaner car which was wonderful. My car was done in just a few hours, which was really fast. Overall I'm very pleased with the entire ex More

by Smitty
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
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Dec 02, 2024 -

BMW of Anchorage responded

Smitty, thank you for your thoughtful review! We’re so glad to hear that Alex was able to assist with a loaner car and that your service was completed quickly. Your satisfaction is our top priority, and we look forward to helping you again soon!

November 22, 2024

Top notch service! Trent always provides exceptional service. He is very knowledgeable, professional and friendly. Love the attention to detail and videos from mechanic More

by Kkandjordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
Report | Print
Nov 22, 2024 -

BMW of Anchorage responded

Thank you for the fantastic feedback! We're delighted to hear that Trent and our team at BMW of Anchorage provided such a detailed and professional service experience. We appreciate your support and look forward to serving you again in the future!

November 19, 2024

Everyone is always so nice and helpful! I have never had a bad experience at this dealership. More

by Kiristilwell85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

BMW of Anchorage responded

Kiristil, thank you for your kind words! We're thrilled to hear that you’ve consistently had a great experience at BMW of Anchorage. It’s always a pleasure to assist you, and we look forward to seeing you again soon!

November 18, 2024

Very knowledgeable staff and honest discussion about all aspects of our vehicle’s service needs and more. More

by Bbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Mendenhall, 5 stars
Report | Print
Nov 18, 2024 -

BMW of Anchorage responded

Thank you for sharing your experience with us! We're so glad to hear that you had a positive interaction with our team and found them knowledgeable and honest about your vehicle's service needs. We appreciate your trust in us and look forward to assisting you again in the future!

November 17, 2024

We as a family have purchased 3 BMWs and 3 other brand vehicles. I have purchased vehicles at other dealerships and gotten service at them in the past, there is no comparison! BMW service managers are s More

by Jomullen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Billman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent Mendenhall
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Nov 18, 2024 -

BMW of Anchorage responded

Jomullen, we're delighted to hear that Trent and Nathan have made such a positive impact on your experience at BMW of Anchorage! It's fantastic to know our team has provided exceptional service for you and your family. Thank you for choosing us time after time!

November 16, 2024

Appreciate the consistency and customer service provided by Trent. He is always the most knowledgeable and available. More

by debbieheinbockel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent and Alex
Report | Print
Nov 18, 2024 -

BMW of Anchorage responded

Debbie, thank you for your kind words! We’re so glad to hear that Trent consistently provides you with knowledgeable and attentive service. We truly appreciate your trust and look forward to continuing to assist you!

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