BMW of Anchorage - Service Center

JUST WHAT I EXPECT FROM A GERMAN REPAIR SHOP. So often we talk about how customer service is terrible in Alaska because we have no other choice. Thanks to Allen and his crew to prove this to not a So often we talk about how customer service is terrible in Alaska because we have no other choice. Thanks to Allen and his crew to prove this to not always be the case. I was kept up to date and vehicle was completed 3 days early. More

excellent, amazing service! Allen in the service department is awesome! Friendly, knowledgable, and very professional! The service techs were also extremely friendly and knowle Allen in the service department is awesome! Friendly, knowledgable, and very professional! The service techs were also extremely friendly and knowledgable. It was a really great experience! I didn’t have to wait long and they had my car done early. VERY impressed with the visit!! Thank you! More

Excellent professional and courteous service. Their customer service was excellent. My car was finished on time and they brought to my attention some tire damage with a promise that it would be t Their customer service was excellent. My car was finished on time and they brought to my attention some tire damage with a promise that it would be taken care of. Couldn't ask for better than that. More

EXCELLENT!!! I have NEVER had a bad experience with BMW of Anchorage. They always strive to accommodate my needs; always above and beyond. I highly recommend buy I have NEVER had a bad experience with BMW of Anchorage. They always strive to accommodate my needs; always above and beyond. I highly recommend buying/servicing your vehicle with them. You won’t be disappointed. More

Extra effort Nico went out of his way to make sure I was not only taken care of but gave me a feeling that I was a special customer. I extended my warrantee and a Nico went out of his way to make sure I was not only taken care of but gave me a feeling that I was a special customer. I extended my warrantee and although quite expensive I feel I made a good investment because if work is needed this service department will handle it well. More

Very friendly and superior staff I have been a customer at BMW here in Anchorage for over 6 years. Every service experience has been so helpful, friendly and competent. The staff real I have been a customer at BMW here in Anchorage for over 6 years. Every service experience has been so helpful, friendly and competent. The staff really makes every effort to accomododate my time restrictions and comfort. I have dealt with other dealerships in town and have never been as satisfied. Service appointments can be a hassle and time consuming but BMW makes it as fast and efficient with friendly staff. I will continue to buy future vehicles from them! More

Awesome Service Experience! The customer service, quality of work, as well as the facilities at Anchorage BMW have finally reached a level that matches the quality of cars it rep The customer service, quality of work, as well as the facilities at Anchorage BMW have finally reached a level that matches the quality of cars it represents. Very nice recent experience with servicing a vehicle. Niko at the service desk could not be any more helpful, friendly and professional. Thank you so much! More

Another great service I called in the morning. Got me right in and out the same day. Very happy eith the Service and help I received from Bruce I called in the morning. Got me right in and out the same day. Very happy eith the Service and help I received from Bruce More

Best customer service Allen/Bruce Best customer service from Phyllis and Connor when I bought my new car also Bruce and Allen at the service department very professional they explain Best customer service from Phyllis and Connor when I bought my new car also Bruce and Allen at the service department very professional they explain everything what was going on with my vehicle and John was very helpful with the decision of payments More

Great Service The service was great , Car was completed on time and even washed when done . Always get excellent service any time I bring it in, Thank You The service was great , Car was completed on time and even washed when done . Always get excellent service any time I bring it in, Thank You More