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BMW of Anchorage - Service Center

Anchorage, AK

4.9
176 Reviews

176 Reviews of BMW of Anchorage - Service Center

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December 01, 2024

I was very happy with their service. They explained everything well, did a great job, and were very friendly bunch. More

by Dancealaska
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schuyler Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Swan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

BMW of Anchorage responded

We're delighted to hear you had a positive experience with our team at BMW of Anchorage! Thank you for your kind words, and we're here whenever you need us.

November 29, 2024

The entire experience was excellent. Alex got me a loaner car which was wonderful. My car was done in just a few hours, which was really fast. Overall I'm very pleased with the entire ex More

by Smitty
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
Dec 02, 2024 -

BMW of Anchorage responded

Smitty, thank you for your thoughtful review! We’re so glad to hear that Alex was able to assist with a loaner car and that your service was completed quickly. Your satisfaction is our top priority, and we look forward to helping you again soon!

November 22, 2024

Top notch service! Trent always provides exceptional service. He is very knowledgeable, professional and friendly. Love the attention to detail and videos from mechanic More

by Kkandjordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
Nov 22, 2024 -

BMW of Anchorage responded

Thank you for the fantastic feedback! We're delighted to hear that Trent and our team at BMW of Anchorage provided such a detailed and professional service experience. We appreciate your support and look forward to serving you again in the future!

November 19, 2024

Everyone is always so nice and helpful! I have never had a bad experience at this dealership. More

by Kiristilwell85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

BMW of Anchorage responded

Kiristil, thank you for your kind words! We're thrilled to hear that you’ve consistently had a great experience at BMW of Anchorage. It’s always a pleasure to assist you, and we look forward to seeing you again soon!

November 18, 2024

Very knowledgeable staff and honest discussion about all aspects of our vehicle’s service needs and more. More

by Bbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Mendenhall, 5 stars
Nov 18, 2024 -

BMW of Anchorage responded

Thank you for sharing your experience with us! We're so glad to hear that you had a positive interaction with our team and found them knowledgeable and honest about your vehicle's service needs. We appreciate your trust in us and look forward to assisting you again in the future!

November 17, 2024

We as a family have purchased 3 BMWs and 3 other brand vehicles. I have purchased vehicles at other dealerships and gotten service at them in the past, there is no comparison! BMW service managers are s More

by Jomullen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Billman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent Mendenhall
Nov 18, 2024 -

BMW of Anchorage responded

Jomullen, we're delighted to hear that Trent and Nathan have made such a positive impact on your experience at BMW of Anchorage! It's fantastic to know our team has provided exceptional service for you and your family. Thank you for choosing us time after time!

November 16, 2024

Appreciate the consistency and customer service provided by Trent. He is always the most knowledgeable and available. More

by debbieheinbockel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent and Alex
Nov 18, 2024 -

BMW of Anchorage responded

Debbie, thank you for your kind words! We’re so glad to hear that Trent consistently provides you with knowledgeable and attentive service. We truly appreciate your trust and look forward to continuing to assist you!

November 15, 2024

Alec Carney was very helpful in deciding what was best for me. He knew what was best for my car. More

by randson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

BMW of Anchorage responded

Randson, thank you for your great feedback! We’re so glad Alec was able to assist you in finding the best solution for your car. It’s fantastic to hear his expertise made a difference, and we look forward to serving you again at BMW of Anchorage!

November 12, 2024

I have a 2015 BMW that runs perfectly so I just go to the dealership for routine maintenance. The service department is always prepared when I arrive and it is a quick and painless process checking in and ou More

by Cathleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent Mendenhall
Nov 13, 2024 -

BMW of Anchorage responded

Thank you for sharing your experience, Cathleen! We're thrilled to hear that your 2015 BMW is running perfectly and that our service department continues to meet your expectations for routine maintenance. It's great to know that your vehicle is well cared for by our team. We appreciate your trust in us and look forward to assisting you again in the future!

November 09, 2024

Shout out to Matt and Trent on the service side for being amazing and always helping us with our car needs! Also, shout out to Phyllis, Corey, Travis, and Robert on the sales side for always helping us with More

by PETROS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phyllis Halverson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Carberry, Trent Mendenhall, Robert Dorshkind
Nov 11, 2024 -

BMW of Anchorage responded

Thank you for the fantastic review, Petros! We're thrilled to hear that Matt, Trent, Phyllis, Corey, Travis, and Robert have consistently provided you with excellent service and support. It’s wonderful to know that our BMW of Anchorage team continues to meet your expectations. We truly appreciate your loyalty and look forward to helping you with your next car!

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