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BMW of Anchorage - Service Center

Anchorage, AK

4.9
193 Reviews

193 Reviews of BMW of Anchorage - Service Center

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January 19, 2025

As usual, Trent and the BMW techs analyzed my issue quickly and were able to fix it at a reasonable price. More

by Bbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Mendenhall
Jan 20, 2025 -

BMW of Anchorage responded

It's fantastic to hear that Trent and the team were able to resolve your issue quickly and at a fair price, Brown! We appreciate you sharing your experience and look forward to assisting you again in the future!

January 18, 2025

Exceptional service, friendly staff, quality work, and quick turnaround - highly recommend this dealership for all car needs. More

by sarawiggers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Mendenhall
Jan 20, 2025 -

BMW of Anchorage responded

Thank you for recommending BMW of Anchorage! We're delighted to hear that our team provided exceptional service and a quick turnaround. We look forward to assisting with any future car needs!

January 17, 2025

BMW of Anchorage is hands down the best place for top notch BMW service. Would never take my BMW anywhere else. The staff is always courteous and very helpful. 10/10 would recommend!! More

by Randon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Mendenhall
Jan 17, 2025 -

BMW of Anchorage responded

Randon, it's wonderful to hear that your experiences with BMW of Anchorage have been so positive! We truly value your feedback and are grateful for your continued trust in our team. Looking forward to serving you again soon!

January 16, 2025

My vehicle is always well taken care of here, the advisors are top notch and the techs know what they are doing. I love the text updates on my vehicle status and the video from the tech. This place f More

by Bea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Carberry
Jan 16, 2025 -

BMW of Anchorage responded

Bea, it’s so wonderful to hear that BMW of Anchorage has consistently taken great care of your vehicle! We’re thrilled that the personalized service, from the updates to the tech videos, makes you feel like part of the family. Thank you for sharing your experience, and we look forward to continuing to provide top-notch service on your future visits!

January 16, 2025

Consistency , quality , professionalism , this is a solid dealership , from purchase to service it’s always the same. A quality interaction , a professional and knowledgeable staff, I feel guilty when my fri More

by darren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Carberry
Jan 16, 2025 -

BMW of Anchorage responded

Darren, it’s amazing to hear that your experiences with BMW of Anchorage have consistently been so positive! Your kind words about our professionalism and quality service mean a lot. We’re glad we could make such a strong impression, and we look forward to continuing to provide the excellent service you’ve come to expect.

January 16, 2025

Excellent customer service - good communication and turnaround time. Had a loaner car all ready for me. Got texts that updated me throughout the day. More

by lizgee3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Carberry
Jan 17, 2025 -

BMW of Anchorage responded

It’s wonderful to hear about your excellent experience! Thank you for sharing your feedback, and we look forward to assisting you again at BMW of Anchorage!

January 14, 2025

Excellent service. The staff is the best. They go above to make sure things are right. More

by dbruesch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phyllis Halverson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
Jan 14, 2025 -

BMW of Anchorage responded

We’re so glad to hear you had an excellent experience! It’s wonderful to know that the team went above and beyond to ensure everything was just right. We look forward to assisting you again in the future!

January 13, 2025

The service team is hands-down amazing, they are attentive, communicative, Friendly, knowledgeable, honest, & offer excellent customer service. More

by ava
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
Jan 13, 2025 -

BMW of Anchorage responded

Thank you for recognizing the efforts of our service team at BMW of Anchorage! We're delighted to hear that their attentiveness and knowledge made your experience a positive one. We appreciate your feedback and look forward to serving you again!

January 10, 2025

The video monitoring is a cool feature and I like that they offer a shuttle service. More

by AK Toyota Tundra owner
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

BMW of Anchorage responded

It’s great to hear you enjoyed the video monitoring feature and shuttle service! We’re always looking for ways to make your experience more convenient and enjoyable. Thanks for sharing your feedback!

January 06, 2025

One of the best dealership in Anchorage. Service department, particular Trent Mendenhall is the best service writer I have ever worked with. Matt is also absolutely amazing! More

by 907Rambo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Billman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Zakrzewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Swan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent Mendenhall and Matthew Carberry
Jan 06, 2025 -

BMW of Anchorage responded

Thank you for the fantastic feedback! We're delighted to hear that Trent and Matt provided exceptional service at BMW of Anchorage. We appreciate your support and look forward to serving you again in the future!