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BMW of Anchorage - Service Center

Anchorage, AK

4.9
138 Reviews

138 Reviews of BMW of Anchorage - Service Center

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October 24, 2024

Writing a review of the BMW shop in anchorage is like eating angel food cake. Its an amazing experience even if you have to wait, the smiling faces and comfortable conversation make things all feel like More

by Wnwladyalfresco@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Billman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Swan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

BMW of Anchorage responded

Thank you for sharing such a delightful review of your experience at BMW of Anchorage! We're glad to hear that our team made the wait enjoyable with their friendly service. We appreciate your support and look forward to welcoming you back anytime!

October 24, 2024

The Service department and specifically Trent are great at Customer service. Always thoughtful and helpful. More

by HMJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

BMW of Anchorage responded

We're delighted to hear that Trent and our service department at BMW of Anchorage provided you with thoughtful and helpful customer service. Thank you for sharing your experience!

October 24, 2024

Great customer service! Service department check everything in my car was working properly, even I had the battery of my key die. They change it even without me asking. More

by Rosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phyllis Halverson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent Mendenhall 5 stars!!
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Oct 25, 2024 -

BMW of Anchorage responded

Rosa, we're delighted to hear that our service team at BMW of Anchorage went above and beyond for you! Thank you for sharing your experience with us. Safe travels!

October 23, 2024

Friendly & reliable service, from check-in to shuttle service to bill pay and pickup. Always service with a smile. More

by LMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phyllis Halverson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent & Matt
Report | Print
Oct 23, 2024 -

BMW of Anchorage responded

Thank you for sharing your experience with BMW of Anchorage! We're delighted to hear that our team provided friendly and reliable service throughout your visit. We look forward to serving you again in the future!

October 22, 2024

Trent my service representative is top notch making sure everything is scheduled and on time he even goes out of his way to check my tires and my rims are clean. More

by kat9935
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Billman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phyllis Halverson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent -Service
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Oct 22, 2024 -

BMW of Anchorage responded

Thank you for your kind words, Kat! It's wonderful to hear that Trent provided you with top-notch service and went the extra mile to ensure everything was in order. We truly appreciate your recognition and look forward to assisting you again at BMW of Anchorage!

October 21, 2024

Trent always provides professional, prompt, and precise service! No matter what, he always makes sure I get what I need, and I never pay full price! More

by mo_jeff_ak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William "Trent" Medenhall, he gets the 5 stars
Report | Print
Oct 22, 2024 -

BMW of Anchorage responded

We're delighted to hear that Trent consistently delivers exceptional service at BMW of Anchorage! It's great knowing you receive the care and value you deserve. Thanks for sharing your experience with us!

October 20, 2024

Trent is a great service advisor. He’s always looking out for my best interests. More

by dickrosston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Mendenhall
Report | Print
Oct 22, 2024 -

BMW of Anchorage responded

Dick, we appreciate you taking the time to highlight Trent’s exceptional service! It’s great to know he’s looking out for you. We look forward to continuing to provide you with excellent care at BMW of Anchorage!

October 20, 2024

My representative, Mathew Carberry at Anchorage BMW provided excellent customer service an it was a pleasure working with him for my car needs. More

by Shawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Carberry
Report | Print
Oct 22, 2024 -

BMW of Anchorage responded

Shawn, thank you for the kind words! It's great to hear that Mathew provided such excellent customer service and made your experience a pleasure. We're glad we could assist with your car needs, and we look forward to helping you again in the future!

October 20, 2024

Courteous, responsive, professional service. Every time! I also appreciate commitment to completing work ASAP so I have my car back quickly. More

by Darleen Fernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Mendenhall
Report | Print
Oct 22, 2024 -

BMW of Anchorage responded

Darleen, thank you for sharing your experience with BMW of Anchorage! We're glad to hear our team consistently provides courteous and efficient service. We look forward to serving you again in the future!

October 20, 2024

This was a drop off for service and I was met quickly and service completed by noon! Very happy with service and staff. More

by Catlady59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Carberry
Report | Print
Oct 22, 2024 -

BMW of Anchorage responded

Thank you for your wonderful feedback! It's fantastic to hear that your service experience at BMW of Anchorage was quick and efficient. We appreciate your kind words about our staff and look forward to welcoming you back for your future service needs!

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