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BMW of Anchorage - Service Center

Anchorage, AK

4.9
138 Reviews

138 Reviews of BMW of Anchorage - Service Center

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November 02, 2024

Very professional and caring of taking care of customers needs and concerns in a timely manner More

by sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

BMW of Anchorage responded

We appreciate you for sharing your experience, Sandy! It’s wonderful to hear that our team at BMW of Anchorage demonstrated professionalism and care in addressing your needs and concerns. Thank you for your kind words, and we look forward to seeing you again soon!

October 30, 2024

Matt in service did an amazing job ensuring I got a good set of tires and an alignment. I even found out stuff I didn’t know! Awesome experience and amazing work! More

by Weelspin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
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Oct 30, 2024 -

BMW of Anchorage responded

Thank you for your feedback! We're delighted to hear that Matt provided you with exceptional service at BMW of Anchorage. It’s great that he ensured you got a good set of tires and an alignment while sharing valuable information with you. We appreciate your kind words and look forward to assisting you again in the future!

October 29, 2024

BMW of Anchorage always makes me feel cared for—they’re looking out for me and my car! More

by Zardnace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent Mendenhall
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Oct 30, 2024 -

BMW of Anchorage responded

It's great to hear from you, Zardnace! Thank you for your kind words about BMW of Anchorage. We're thrilled to know you feel cared for and supported in your vehicle's needs. Your satisfaction is our priority, and we look forward to seeing you again soon!

October 28, 2024

Matt in the service department is amazing! I thought I needed an alignment and tires. It turns out, I just needed tires! And he gave me an alignment anyway because it was in special and I didn More

by Weelspin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
Report | Print
Oct 30, 2024 -

BMW of Anchorage responded

We're delighted to hear that Matt provided such excellent service at BMW of Anchorage! It's great to know he went above and beyond, saving you money while ensuring your vehicle was in top shape. Thanks for sharing this fantastic experience with us, please know that we are here for any future needs!

October 28, 2024

Trent is the absolute best in the game! I never dread having to drop my favorite car off. More

by Cinscho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Mendenhal
Report | Print
Oct 28, 2024 -

BMW of Anchorage responded

Thank you for your wonderful feedback, Cinscho! It's great to hear that Trent has made your experience at BMW of Anchorage so enjoyable. We love that you feel comfortable dropping off your favorite car, and we can't wait to assist you again soon!

October 27, 2024

BMW of Anchorage is awesome. Trenton and Matt of the service are friendly and most helpful. I would recommend BMW of Anchorage to all, and I had a great experience!!!! More

by scheron32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trenton and Matt
Report | Print
Oct 28, 2024 -

BMW of Anchorage responded

Thank you for the glowing review! We're delighted to hear that Trenton and Matt provided such friendly and helpful service at BMW of Anchorage. We appreciate your recommendation, and we're thrilled you had a great experience with us!

October 27, 2024

Trent always delivers the best service and standards. He is so helpful and great to work with. Please give him a bonus! More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
Report | Print
Oct 28, 2024 -

BMW of Anchorage responded

It’s wonderful to hear from you, Laura! Thank you for recognizing Trent's outstanding service at BMW of Anchorage. We’re thrilled that he made such a positive impression during your visit. We look forward to welcoming you back soon!

October 27, 2024

Have purchased both used and new. Have had warranty and aftermarket parts service. Always professional and the team is always going the extra mile for you. Best dealership in Anchorag More

by M440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent Mendenhall
Report | Print
Oct 28, 2024 -

BMW of Anchorage responded

Thank you for sharing your positive experience with BMW of Anchorage! We're delighted to hear that our team consistently goes the extra mile and provides professional service. We appreciate your support and look forward to serving you again in the future!

October 26, 2024

Matt Carberry is a terrific customer service rep! He is friendly, efficient, and knowledgeable. It's a pleasure working with him at BMW of Anchorage. More

by kimwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Carberry
Report | Print
Oct 28, 2024 -

BMW of Anchorage responded

It’s wonderful to hear about your positive experience, Kim! We’re thrilled that Matt provided you with friendly and efficient service at BMW of Anchorage. Thank you for recognizing his efforts, and we look forward to assisting you again in the future!

October 25, 2024

Great Service all around. Matt was awesome and helpful. Thankful for the shuttle service and the video walking through the services provided. More

by Kcampbell411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Oct 25, 2024 -

BMW of Anchorage responded

We're delighted to hear that Matt and the team at BMW of Anchorage provided you with great service! It's wonderful knowing our shuttle service and video walkthrough added value to your experience. Thank you for sharing this feedback!

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