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BMW of Anchorage - Service Center

Anchorage, AK

4.9
231 Reviews

231 Reviews of BMW of Anchorage - Service Center

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May 14, 2025

I go here for my lifetime oil changes. It’s simple to make appts online. They offer a shuttle to and from my workplace when I have my car getting worked on. No problems so far. More

by Insomeforest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

BMW of Anchorage responded

Thank you for sharing your experience with BMW of Anchorage! We're glad to hear that our services, including the convenient shuttle and online appointment system, have been meeting your needs. We look forward to continuing to serve you in the future!

May 13, 2025

The team at BMW Anchorage has been incredible. From sales, service to management. I had a warranty claim and they had it in and done within 3 days. More

by Davidsean49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Siracusa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent
May 13, 2025 -

BMW of Anchorage responded

David, we appreciate you sharing your experience with BMW of Anchorage! It’s fantastic to hear that the entire team—from sales to service and management—took such great care of you and handled your warranty claim so efficiently. We’re glad to have earned your trust and look forward to helping you again in the future.

May 10, 2025

Got me fixed and back on the road about as quickly as any service shop could. More

by kfundeen
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

BMW of Anchorage responded

We’re thrilled to hear that your experience at BMW of Anchorage was so efficient! It's great to know that we were able to get you back on the road quickly. Thank you for sharing your feedback, and we look forward to assisting you again in the future!

May 06, 2025

My experience with BMW of Anchorage has been world class. Having experienced several other dealers in the area I will not purchase or lease a vehicle that is not a BMW. The service department, the sales te More

by RJM88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phyllis Halverson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Zakrzewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent - 5 Stars
May 06, 2025 -

BMW of Anchorage responded

We're delighted to hear that your experience with BMW of Anchorage has been exceptional! It's wonderful to know our service department and sales team have earned your loyalty. Thank you for choosing us, and we look forward to serving you again in the future!

May 06, 2025

I broke down right in front of the dealer so went in and talked to the service manager. It was a Friday so little could be done. They took me in even though I was in a dodge pickup. The service was great More

by sjbo659
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

BMW of Anchorage responded

Thank you for sharing your experience with BMW of Anchorage! We're glad to hear our team was able to assist you promptly and efficiently, even on a busy Friday. We appreciate the kind words and are here if you need anything in the future!

May 03, 2025

Great service department! it’s nice when you call BMW of Anchorage. It says press one for service obviously that’s their main priority taking care of their customers that says More

by brethendren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phyllis Halverson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

BMW of Anchorage responded

It's great to hear that your experience with the service department at BMW of Anchorage was so positive, Brethendren! Their commitment to customer care really shows. Thank you for sharing your feedback, and we hope to assist you again soon!

May 05, 2025 -

brethendren responded

Your star is in the service department. Trent Mendenhall amazing young man really knows his stuff very impressive.

May 06, 2025 -

BMW of Anchorage responded

We truly appreciate you taking the time to recognize Trent Mendenhall! He’ll be proud to hear your kind words. It's always rewarding to hear when a team member leaves such a strong impression—we’re lucky to have him. We look forward to seeing you again!

May 02, 2025

Good timely service but exorbitant pricing. $1600 to replace front and rear brake pads is excessive More

by Shaldaneak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

BMW of Anchorage responded

Thank you for sharing your feedback. We’re glad to hear that you experienced timely service, though we understand your concerns regarding pricing. We aim to provide value with every service, and we appreciate your input. If you'd like to discuss this further, feel free to reach out. We look forward to helping you again soon.

May 02, 2025

Their video inspections were more than I could have asked for. Went over every issue in detail & even gave remedies & costs for said issues. Easy to use application, drop off, and delivery. Would use again. More

by Torynmorgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

BMW of Anchorage responded

Torynmorgan, we're delighted to hear that the video inspections and overall service at BMW of Anchorage exceeded your expectations. Thank you for sharing your experience, and we look forward to assisting you again in the future!

May 02, 2025

It’s great to go into a service department after 4 months and the service department person still knows your name More

by BA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

BMW of Anchorage responded

It's fantastic to hear that the service team at BMW of Anchorage made such a positive impression with their personalized attention. We hope to continue providing you with great service in the future!

April 23, 2025

Love this dealership. I always receive great service from all team members I encounter and the service work is second to none. Great dealership and team members. Customer More

by Erin D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

BMW of Anchorage responded

Erin, we truly appreciate your continued trust and loyalty! It’s wonderful to hear that you’ve had such positive experiences with both our service team and the dealership. Thank you for recommending us, and we look forward to seeing you again soon!

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