Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

BMW of Anchorage - Service Center

Anchorage, AK

4.9
138 Reviews

138 Reviews of BMW of Anchorage - Service Center

Sort by
November 12, 2024

I have a 2015 BMW that runs perfectly so I just go to the dealership for routine maintenance. The service department is always prepared when I arrive and it is a quick and painless process checking in and ou More

by Cathleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent Mendenhall
Report | Print
Nov 13, 2024 -

BMW of Anchorage responded

Thank you for sharing your experience, Cathleen! We're thrilled to hear that your 2015 BMW is running perfectly and that our service department continues to meet your expectations for routine maintenance. It's great to know that your vehicle is well cared for by our team. We appreciate your trust in us and look forward to assisting you again in the future!

November 09, 2024

Shout out to Matt and Trent on the service side for being amazing and always helping us with our car needs! Also, shout out to Phyllis, Corey, Travis, and Robert on the sales side for always helping us with More

by PETROS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phyllis Halverson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Carberry, Trent Mendenhall, Robert Dorshkind
Report | Print
Nov 11, 2024 -

BMW of Anchorage responded

Thank you for the fantastic review, Petros! We're thrilled to hear that Matt, Trent, Phyllis, Corey, Travis, and Robert have consistently provided you with excellent service and support. It’s wonderful to know that our BMW of Anchorage team continues to meet your expectations. We truly appreciate your loyalty and look forward to helping you with your next car!

November 08, 2024

Matt my service advisor goes above and beyond to provide great service and Joe my technician does a terrific job working on my cars and he is so knowledgeable, helpful and accommodating. Fantastic employee More

by primpingpooches
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Carberry
Report | Print
Nov 08, 2024 -

BMW of Anchorage responded

It's wonderful to hear that Matt and Joe are providing exceptional service at BMW of Anchorage! We're grateful for your feedback and thrilled our team could make such a positive impact. Thanks for choosing us, we look forward to serving you again!

November 07, 2024

The staff is very kind and helpful. Matt and Alex provide a great service experience. More

by guzmanak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

BMW of Anchorage responded

Thank you for your kind words! We’re thrilled to hear that Matt and Alex provided you with a great service experience. Our team works hard to ensure every visit is a positive one, and we look forward to helping you again soon!

November 07, 2024

My husband and I appreciate the professional service we get from your service agents Trent and Jeremy. More

by chrisvasileff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Mendenhall
Report | Print
Nov 08, 2024 -

BMW of Anchorage responded

Thank you for sharing your experience! We’re so glad to hear that Trent and Jeremy have provided you and your husband with professional service. We truly appreciate your trust in us and look forward to assisting you again in the future!

November 05, 2024

Always great, top notch, next level service and care. Matt sets the standard, provides education and goes above and beyond. More

by jameslarson88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

BMW of Anchorage responded

James, we're delighted to hear that Matt and the team at BMW of Anchorage provided you with exceptional service. Your feedback means a lot, and we're glad we could exceed your expectations! Until next time, we wish you safe travels.

November 04, 2024

My car is my baby and gets the best care from BMW service and Trent in particular. More

by Beverly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Mendenhall gets 5 stars!
Report | Print
Nov 05, 2024 -

BMW of Anchorage responded

Thank you for sharing, Beverly! It’s wonderful to know that your car receives the top-tier care it deserves from Trent and our BMW of Anchorage service team. We’re honored to look after your "baby" and look forward to keeping it in great shape for many more miles!

November 03, 2024

The process for scheduling service on-line is excellent. They communicate throughout the process and do a great job. More

by Scymina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Mendendall
Report | Print
Nov 04, 2024 -

BMW of Anchorage responded

We appreciate your feedback, Scymina! It’s fantastic to hear that you found our online service scheduling process excellent and that our team at BMW of Anchorage maintained clear communication throughout. Thank you for your kind words, and we look forward to assisting you again in the future!

November 02, 2024

Matt was great to work with! I went in for routine service and my car is all set for winter driving now. I always get great service at Anchorage BMW. More

by craftyme77
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Carberry
Report | Print
Nov 04, 2024 -

BMW of Anchorage responded

Thank you for your wonderful feedback! We’re glad to hear that Matt provided great service and got your car ready for winter driving at BMW of Anchorage. Your continued trust in us means a lot, and we look forward to seeing you again for your next service!

November 02, 2024

1st class product and 1st class service! Beyond my expectations. Exceptional attention to detail and care! More

by jcogdillsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent Mindenhall
Report | Print
Nov 04, 2024 -

BMW of Anchorage responded

It’s fantastic to hear about your experience! Thank you for sharing your kind words about the first-class product and service at BMW of Anchorage. We’re thrilled that we exceeded your expectations with our attention to detail and care. We look forward to assisting you again in the future!

1
2
...
14