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BMW of Anchorage

Anchorage, AK

4.9
319 Reviews
You might know us as a popular BMW dealership, serving the greater Anchorage areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new BMW and used car models. It's also why we offer first-rate BMW service with certified BMW parts. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Anchorage, Eagle River, Palmer, Wasilla and Chugiak, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 730 E 5th Ave Anchorage, Alaska. We hope to have the pleasure of meeting you soon.
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730 E 5th Ave

Anchorage, AK

99501

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Showing 319 reviews

March 13, 2025

Scheduled an appointment for a lifetime oil change, I had to schedule the appointment a week and a half in advance Had to wait half a day to find the correct filters for the vehicle that was being worked on More

by Dwpagani06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

BMW of Anchorage responded

Thank you for sharing your feedback. We understand how frustrating it can be to wait longer than expected, especially when scheduling in advance. Your experience is important to us, and we will be reviewing this concern to see how we can improve our process. If you'd like to discuss this further, please feel free to reach out. Best, Nicolas Tapafua - Service Manager - 907-646-7546

March 12, 2025

Thank you! !! Love the Saturday appointment. It just so convenient to get it done on that day More

by Fsommers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

BMW of Anchorage responded

We're so glad to hear you love the Saturday appointment option! It's great that the convenience worked well for you. Thank you for choosing BMW of Anchorage, and we look forward to seeing you again soon!

March 05, 2025

The staff was friendly, and I appreciated that they lent me a vehicle while mine was being repaired. More

by mllenoire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent
Mar 06, 2025 -

BMW of Anchorage responded

We were more than happy to accommodate you during your service. Thanks for taking the time to share your wonderful experience at BMW of Anchorage!

February 27, 2025

Trent has been my service advisor. He is very friendly, professional and courteous. Love that the technician takes videos and sends to the customer. More

by Linda
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Mendenhall
Feb 28, 2025 -

BMW of Anchorage responded

Linda, it’s great to hear that Trent has provided you with friendly and professional service at BMW of Anchorage! The technician videos are definitely a great touch for transparency. We appreciate your kind words and look forward to assisting you again!

February 27, 2025

Ryan was a great salesman. Answered all my questions and was there for me every step of the way. Trystan in Service made the annual oil change an absolute breeze. Highly recomm More

by akrugbymom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Siracusa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trystan Diffenderfer
Feb 28, 2025 -

BMW of Anchorage responded

Thank you for the glowing review! We're delighted to hear that Ryan and Trystan provided such excellent service at BMW of Anchorage. We appreciate your recommendation and look forward to serving you again in the future!

February 26, 2025

Trent has been my service advisor since I can remember and he’s the best at advising me on options and even has incredible knowledge when it comes to my X2. Give him a raise or a bonus! More

by jhenry.ak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Billman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent Mendenhall
Feb 26, 2025 -

BMW of Anchorage responded

We're delighted to hear about your positive experiences with Trent at BMW of Anchorage! We'll definitely pass along your praise and appreciation. Thanks for being a valued customer! We hope to see you again soon!

February 20, 2025

Trysten was very professional and took extra time explaining the issue with my car. The video from the mechanic was an added bonus and appreciated. I very much appreciate the shuttle service BMW prov More

by craftyme77
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy, mechanic
Feb 21, 2025 -

BMW of Anchorage responded

We're delighted to hear that Trysten and the team at BMW of Anchorage provided you with a professional experience. It's great to know that our video updates and shuttle service added value for you. Thank you for your loyalty over the years!

February 19, 2025

Phyllis made things better. She is very tentative and takes good care of her customer. I recommended my friends to bmw dealership because of it. The service department is also v More

by Vi Truong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phyllis Halverson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Swan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

BMW of Anchorage responded

Vi, thank you for recommending us and sharing your positive experience with Phyllis and the service team at BMW of Anchorage! We're glad to hear that our communication efforts made a difference. We look forward to serving you again in the future!

February 17, 2025

Courteous, always considerate of my time restraint Professional I trust the crew with my car explicitly More

by partain53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phyllis Halverson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristan
Feb 17, 2025 -

BMW of Anchorage responded

Thank you for trusting the team at BMW of Anchorage with your vehicle! We're delighted to hear that our courteous and professional service met your expectations. We look forward to assisting you again in the future!

February 17, 2025

Love that technician takes a video of what’s wrong, and offers clear course of action. Billing is fair but can be a little pricy—but we are talking about a Mini/BMW. More

by gdalgiene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

BMW of Anchorage responded

Thank you for sharing your experience with BMW of Anchorage! We're glad to hear that the video updates and clear communication from our technician were helpful. We appreciate your understanding regarding pricing, and we're here if you need anything else!

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