BMW of Alexandria

Car Purchase I got my dream car a used red 128i convertible. Hugo worked a great deal with me, but the Finance department is pushy and rude. I got my dream car a used red 128i convertible. Hugo worked a great deal with me, but the Finance department is pushy and rude. More

Nabil Haddadd- Perfect 10 This BMW dealership was wonderful! They always had coffee and beverages ready, and it was a very clean environment. Nabil was a spectacular salesman, This BMW dealership was wonderful! They always had coffee and beverages ready, and it was a very clean environment. Nabil was a spectacular salesman, he did more than we could have ever asked. He was attentive to all our needs and preferences, and always was ready to help us with a smile on his face. He is a perfect 10! He knew the in's and out's about the BMW car we wanted, and accommodated us very well. He was very good at following up with us and making sure everything was going according to plan! I highly recommend him to anyone coming to this dealership! More

Excellent customer service I would strongly recommend BMW of Alexandria as our experience there this week was by far the most delightful purchasing experience to date. As we o I would strongly recommend BMW of Alexandria as our experience there this week was by far the most delightful purchasing experience to date. As we owned over 50 cars in our lifetime, we consider ourselves experienced car buyers/owners. Hugo Coz was excellent in customer service. We purchased our car through the USAA buying service. He called us within minutes of our request online and followed up promptly. Our whole purchase experience including test drive was under 4 hours. We drove away with an amazing vehicle. Hugo anticipated our questions in advance, had answers and paperwork to back his claims. I will highly recommend this dealer/dealership to all who ask. More

Perfect 10!!! I work with Dena and Sam. Great staff, everyone is super kind and knowledgeable about BMW. Highly recommend this dealer to anyone who's in the market I work with Dena and Sam. Great staff, everyone is super kind and knowledgeable about BMW. Highly recommend this dealer to anyone who's in the market for a car and service!! More

Quick and Easy My sales adviser, Molly Dickerson, was great to work with. She went above and beyond to ensure my experience of buying my first BMW was better than I My sales adviser, Molly Dickerson, was great to work with. She went above and beyond to ensure my experience of buying my first BMW was better than I ever expected. The entire process was quick and easier. I got the car with all of the features I wanted and was out of the door in less than 2 hours. To anyone looking for a new BMW I recommend going to BMW of Alexandria and ask for Molly Dickerson. More

Service Visit 03/24/15 Again, I have nothing but the highest praise for my most recent service visit. Service Advisor Dena Van provided excellent, professional help, from g Again, I have nothing but the highest praise for my most recent service visit. Service Advisor Dena Van provided excellent, professional help, from greeting me, taking my information, arranging for a loaner car, and calling me the next day when it was ready. I would be remiss if I didn't mention that just before leaving, when Dena was busy with another customer, another (female) Service Advisor whose name I forgot (1st work station on left when you enter their area) kindly synchronized my Android phone to my car's phone system. The mechanics who serviced my car did an Outstanding job as well. Gerald F. Merna A proud 2010 528xi Owner. More

Friendly dealership Great experience! NABEEL Haddad did a great job finding my new 528 X drive 2015 Attentive, patient and friendly. Being an experienced BMW team crew a Great experience! NABEEL Haddad did a great job finding my new 528 X drive 2015 Attentive, patient and friendly. Being an experienced BMW team crew answered all my questions and explained in details all the features. More

X6 -repeat buyer I was fortunate to run across Paul 3 years ago while I was letting my fingers do the walking on the keyboard while trying to save time and get a great I was fortunate to run across Paul 3 years ago while I was letting my fingers do the walking on the keyboard while trying to save time and get a great deal. Paul worked with me online and by the time I arrived at the dealership, I had to walk in and sign the papers and drive off with my new X6. Here it is almost 3 years later and I get an E-mail from Paul, basically offering to give me a new car for the same price that I paid 3 years ago. I told him that I needed to be able to walk in and out of the dealership in 30 minutes and to have all paperwork ready to go . That happened today from 1:10 to 1:28. Thanks Paul! More

Would buy again from here I generally don't write reviews. I am making an exception here because of the service I received. I have had my 2014 X5 3.5 xdrive (with the M Sport I generally don't write reviews. I am making an exception here because of the service I received. I have had my 2014 X5 3.5 xdrive (with the M Sport Package) since June 2014. Extremely happy with it. Paul Blakeman was great to work with. Knowledgeable, friendly, and also kept me from buying options that I didn't really need. Paul also followed up to make sure everything was going well after the purchase. I would highly recommend Paul Blakeman and this dealership to anyone! More

X5 Diesel - Hugo Coz I reached out to 2 dealerships within my search and Hugo responded rather than sending me a generic automatic response. We ironed out the details and I reached out to 2 dealerships within my search and Hugo responded rather than sending me a generic automatic response. We ironed out the details and Hugo was prepared once I got to the dealership. This saved time and showed the professionalism of Hugo. An issue with the vehicle came up and the sales rep was able to provide me with a few options so that I could make the best decision for my vehicle purchase. This was by far the best financed car purchase I have ever made thanks to Hugo Coz and the team at BMW Alexandria. More