Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

BMW of Alexandria

Alexandria, VA

Overview
Employees
Reviews
Vehicles
4.3
875 Reviews
Welcome to BMW of Alexandria - Arlington, your premier destination for BMW excellence! Whether you're in the market for a new BMW, a quality used vehicle, genuine BMW parts, or professional vehicle service, our dedicated team of experts is here to meet your every automotive need. As a locally owned business, we pride ourselves on delivering a relaxed and pressure-free buying experience to our valued customers. With a strong presence in the community and exceptional customer satisfaction ratings, we stand out among the competition. Come and visit BMW of Alexandria - Arlington, your trusted neighborhood dealership, for top-notch products and unparalleled services. We eagerly await the opportunity to serve you!
Contact Dealership
View Awards

499 South Pickett Street

Alexandria, VA

22304

Directions

By Type

Showing 875 reviews

June 06, 2025

Micheal Smith provided excellent service! Appreciate how he took action to research alternative options to service my vehicle and returned it as soon as possible. Also appreciate him addressi More

by JSERRANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Smith
Report | Print
June 06, 2025

One of the best experiences I have ever had at a dealer! Max went above and beyond! More

by Kathryn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
Report | Print
June 06, 2025

Myrna was wonderful to work with. She was attentive and kept me up to date throughout the process. I was very satisfied with service! More

by Karma52080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esmirna Paiz-Romero
Report | Print
June 06, 2025

My only issue is that BMW if Alexandria changed all four brakes and rotors 16,000 miles ago. Why did my back brakes/rotors get worn out so quickly? I tried to get an answer but have not been able to co More

by MeredithPgKennedy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ina
Report | Print
June 05, 2025

I had a great experience taking my car to bmw of alexandria. They kept my very informed throughout the process. More

by taylorderik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Smith
Report | Print
Jun 05, 2025 -

BMW of Alexandria responded

Thank you for sharing your experience! We’re glad to hear you felt well informed throughout your service visit at BMW of Alexandria.

June 05, 2025

Maxim was excellent. Very happy with the way he handled the whole process. Thanks a lot. More

by ademirguckunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxim
Report | Print
Jun 05, 2025 -

BMW of Alexandria responded

Thank you for your kind words! We’re glad to hear Maxim provided excellent service and made the process smooth for you. We appreciate your feedback!

June 05, 2025

Service was on point and I was consistently updated each step of the way. They can get a bit swamped, but do everything they can to be efficient. More

by b200b3031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxim Reznichenko
Report | Print
Jun 05, 2025 -

BMW of Alexandria responded

Thank you for sharing your experience! We appreciate your understanding during busy times and are glad our team kept you informed throughout the service process. Looking forward to serving you again!

June 05, 2025

Great service. Prompt and responsive tech advisors. Finance department was quick and easy too. No experience with sales dept. More

by spiderz17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Aliano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Smith
Report | Print
Jun 05, 2025 -

BMW of Alexandria responded

Thank you for your positive feedback! We’re glad to hear our service and finance teams provided a prompt and smooth experience. If you ever need assistance or want to explore our sales options, we’re here to help!

June 05, 2025

They were very helpful resolving my problem. They were responsive and efficient. Your service is very much appreciated. Thank you! More

by sjrivers2
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Michael Smith
Report | Print
Jun 05, 2025 -

BMW of Alexandria responded

Thank you for your kind words! We’re glad to hear our team was able to assist you promptly and effectively. We appreciate your feedback and look forward to helping you again.

June 05, 2025

Jason was really helpful with my recent service - provided good pricing, helped look for discounts and communicated proactively about the timing of when my service would be complete. More

by lamprey.makeup3y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason McNally
Report | Print
Jun 05, 2025 -

BMW of Alexandria responded

Thank you for sharing your positive experience! We’re glad to hear Jason provided helpful service and kept you informed throughout the process. We appreciate your feedback and look forward to assisting you again.

1
...
3
4
5
...
88