BMW of Akron - Service Center

This dealership has really redeemed itself. My previous post showed a lot of dissapointment the Service Department. Repairs from the last visit have been good. I received a nice loaner BMW X3 Sport while post showed a lot of dissapointment the Service Department. Repairs from the last visit have been good. I received a nice loaner BMW X3 Sport while a backordered part was installed. A recent trip won my affection again at Dave Walter BMW. Had a wonderful conversation with a salesman while my car was being serviced. Josh was as always, a pleasure to work with. (can't say that about Patty still) More

Had my 2002 530 in for a problem that two other local dealers could not repair, Keith had Jim diagnoise the problem in less than one hour and the car has been great eversense. I will become a steady c dealers could not repair, Keith had Jim diagnoise the problem in less than one hour and the car has been great eversense. I will become a steady customer at Dave Walter and will buy my next BMW there. Also the new building is Great!!! More

No longer offers loaner cars unless car was purchased there. Josh in service has been a pleasure to work with but Patty was lackluster in such a high-end dealership. Mis-communication left me making an there. Josh in service has been a pleasure to work with but Patty was lackluster in such a high-end dealership. Mis-communication left me making an unnecessary trip to the service department only to find my paperwork wasn't completed. Worked well with my warranty company but repairs were a little sloppy. Nicked my window switch console and door panel. Car is currently undergoing a major service as of now. More