BMW Service & Parts

Pat is the good standard here! Couldn’t be happier with the way he handles my car for me and I don’t want to have anyone else handling it! Couldn’t be happier with the way he handles my car for me and I don’t want to have anyone else handling it! More

Wonderful and speedy service! Took my 2021 x5 in for annual service and was in and out in 1.5 hours. Team was super nice! Took my 2021 x5 in for annual service and was in and out in 1.5 hours. Team was super nice! More

I had a pleasant experience with 2of hour BMW service agents. Reinaldo Cruz and John Manno. They both gave me a satisfying experience about my previous service appointment. I would like to thank Reinaldo agents. Reinaldo Cruz and John Manno. They both gave me a satisfying experience about my previous service appointment. I would like to thank Reinaldo for being so knowlegeable about my car. He is indeed an asset of the company. Thank you too, John Manno in accommodating my service sppointment in the absence of Reinaldo. A snappy salute for both of you! More

Pat Riccardelli, my service advisor, is spectacular. Pat is extremely knowledgeable about all aspects of my M550 and makes every service visit a great experience. This is my 11th BMW and I can always co Pat is extremely knowledgeable about all aspects of my M550 and makes every service visit a great experience. This is my 11th BMW and I can always count on Pat to look out for my best interests. He’s one of the kind and BMW Portchester is fortunate to have him in the service center. Do whatever you need to do to keep him happy. Jeff Taufield More

Went in late on a Friday afternoon with a flat tire and they made an effort to help me I appreciated that a lot as the w/e would have made it hard fixing the issue until Monday they made an effort to help me I appreciated that a lot as the w/e would have made it hard fixing the issue until Monday More

I’ve had the best experience at BMW of Mamaroneck! The staff is truly pleasant and helpful. I’ve worked with a few specialists- Matthew and Doug just to name a few. These guys work hard to make sure t The staff is truly pleasant and helpful. I’ve worked with a few specialists- Matthew and Doug just to name a few. These guys work hard to make sure to find the best solution for their customers and I couldn’t be more appreciative. I highly recommend this location for your service needs. More

Doug Imhoff has been my advisor for years, he is one of the best. Very attentive and gets everything done as fast as possible. Doug knows everyone’s time is valuable especially with / without there car. He the best. Very attentive and gets everything done as fast as possible. Doug knows everyone’s time is valuable especially with / without there car. He makes the servicing process easy and painless. I recommend seeing Doug and have all my friends / family go to him. Overall the entire staff is great ! Thanks to the entire team. More

I can't be happier with the service. Just an aceptional experience every time that I have my vehicle serviced there. Thank you to the whole team! Just an aceptional experience every time that I have my vehicle serviced there. Thank you to the whole team! More

Pat was very well cordoned, took all the information down after my X1 was towed there. His follow-up and constant contact via the service technicians (sent videos to my phone) was a welcomed addition. He w after my X1 was towed there. His follow-up and constant contact via the service technicians (sent videos to my phone) was a welcomed addition. He was also very accommodating because my daughter needed to pick it up on my behalf. Very accommodating… More