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BMW Service & Parts

Port Chester, NY

4.9
408 Reviews

110 Midland Avenue

Port Chester, NY

10573

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408 Reviews of BMW Service & Parts

January 15, 2022

Jill Smith in service and Liam in parts were very customer centered and went above and beyond to help me with a tire emergency on a trip from CT to Long Island. Thank you both. More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liam and Jill Smith
Jan 16, 2022 -

BMW Service & Parts responded

Thank you for your positive feedback, Susan! At BMW Greenwich Mamaroneck Service, our Service Department knows how important maintenance is, so we always strive to provide efficient and quality service to assist with your BMW maintenance needs.

January 01, 2022

Service is done in a timely manner and all costs are explained in detail. Any insurance coverage is explored thoroughly during the service visit. Everyone is cordial and professional. More

by Charterplus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Imhoff
Jan 02, 2022 -

BMW Service & Parts responded

We are so pleased to learn that our Service Team took amazing care of you here at BMW Greenwich Mamaroneck Service. We strive to provide fast and efficient services in a timely matter. We value your business and appreciate your kind words.

December 01, 2021

Had to bring my care in due to run flat tire issue. Erin and Jill were extremely helpful and professional. My service was done quicker than anticipated as well. More

by EMH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin, Jill
Dec 02, 2021 -

BMW Service & Parts responded

Thank you for the great review! We are happy to know that you had a positive experience with Erin and Jil, and if there is anything else we can do for you, please let us know.

November 17, 2021

Resemble honest low or high services we’re excellent staff were great show great interest in get my car completed More

by Exclusiveautobody718
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Riccardelli
Nov 17, 2021 -

BMW Service & Parts responded

Thank you for sharing your wonderful review of us here at BMW Greenwich Mamaroneck Service. We are so happy to read that our Service Team provided you with amazing service in a timely matter. We value your business.

November 17, 2021

Good experience. Gave frequents updates on repair status. Also was helpful in obtaining a loaner/rental car. More

by I3guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Smith
Nov 17, 2021 -

BMW Service & Parts responded

Thank you for the great review and 5-star rating. We are pleased to know our Service Team ensured you had a good servicing experience for your vehicle. We look forward to your next visit here at BMW Greenwich Mamaroneck Service.

November 16, 2021

Excellent service, reliable and professional service advisor (Arturo). He provides honest and trustworthy advice…a pleasure working with him! More

by Marubinlaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo and Ray in parts
Nov 17, 2021 -

BMW Service & Parts responded

Thank you! We take our reviews seriously and are happy to see that you enjoyed your service visit. We appreciate your feedback!

November 14, 2021

Excellent customer service specially that matters with peace of mind that your car is in excellent condition to do a long travel. This is crucial for a senior driver doing the trip solo. More

by sanagustinc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Imhoff
Nov 15, 2021 -

BMW Service & Parts responded

We are so pleased to read that our Service Team took amazing care of you here at BMW Greenwich Mamaroneck Service. We value your business. We appreciate you being a loyal customer here.

November 06, 2021

Very friendly, knowledgeable, and accommodating. This is the model of great customer service. Would recommend. More

by johnlaw3742
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pasquale Ricardelli, Michelle Chonko
Nov 07, 2021 -

BMW Service & Parts responded

Thank you for sharing your wonderful review of us here at BMW Greenwich Mamaroneck Service. We strive to provide the best service possible for our customers. We value your business.

November 01, 2021

I like the loaner car experience. No wait time. In and out in a flash. Fast, friendly and professional service. More

by annieb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Smith
Nov 02, 2021 -

BMW Service & Parts responded

Hi Annie, It makes us happy to know that our Service Department could get you back on the road in a timely manner. Thank you for choosing BMW Greenwich Mamaroneck Service and we hope to continue to assist with all of your future automotive needs.

October 30, 2021

Courteous professional service which did not take long! My service advisor Pasquale Riccardelli is the best! He makes sure I'm happy with the service and he keeps me informed. More

by billblast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pasquale Riccardelli
Oct 31, 2021 -

BMW Service & Parts responded

Thank you for choosing BMW Greenwich Mamaroneck Service for your service needs! We're glad to have provided you with a satisfactory experience. Let us know if you have other questions!

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