BMW Service & Parts

Professional and honest. Provides you video of mechanic assessing vehicle which is excellent. Explains situation and all available programs to better serve the customer Provides you video of mechanic assessing vehicle which is excellent. Explains situation and all available programs to better serve the customer More

Artie is the guy you want to see to get service he goes above and beyond he make sure your service extend warranty works with your Pre-owned car and ensure your car is well taken care of. Artie works out p above and beyond he make sure your service extend warranty works with your Pre-owned car and ensure your car is well taken care of. Artie works out payment plans on your cars if you don't have the money to serve your car on parts although pricey for everything in the department but very good customer service thanks BMW! More

Good quick service. Friendly personnel. Free loaner car. Free car wash after service. Good experience in all. Friendly personnel. Free loaner car. Free car wash after service. Good experience in all. More

Professional and courteous, was provided a Lyft ride back home. Charger of my car( PHEV) was not working. They checked in immediately and ordered a new one as none was available immediately because of suppl home. Charger of my car( PHEV) was not working. They checked in immediately and ordered a new one as none was available immediately because of supply chain issues. Specially impressed with Doug in service and Ray in parts More

Excellent service been coming to midland Portchester service over 10 years advisor Kurt is the best service over 10 years advisor Kurt is the best More

The dealership is big, clean with a good staff that take care of you right away. care of you right away. More

Very professional, reliable efficient staff. Tyesha has always been very helpful before, during and in-between visits. Car washing could have been better. Tyesha has always been very helpful before, during and in-between visits. Car washing could have been better. More

Reinaldo epitomizes exemplary customer service. He is professional and attentive while assisting his customers navigate their service needs. Truly unusual to find. He is professional and attentive while assisting his customers navigate their service needs. Truly unusual to find. More

Service is impeccable! First time there and was extremely happy with the service received. The experience before, during and after exceeded my expectations. Tyesha was so h First time there and was extremely happy with the service received. The experience before, during and after exceeded my expectations. Tyesha was so helpful and knowledgeable and treated me as if I was taking my car there for years. They are extremely professional and organized. It could have been overwhelming however everyone was so helpful. More

Arturo is a rockstar! He is helpful and keeps you in the loop! I really appreciate his exceptional customer service. He is helpful and keeps you in the loop! I really appreciate his exceptional customer service. More