BMW Service & Parts

Well oiled machine, usually deal with Taesha or Pat, they’re both great, efficient and communicative. Pat even went out of his way a couple of times when I came in with an urgent issue. Great service. they’re both great, efficient and communicative. Pat even went out of his way a couple of times when I came in with an urgent issue. Great service. More

Pat - very professional, explained all findings and a pleasure to work with. Pat was vey understanding and knowledgeable. pleasure to work with. Pat was vey understanding and knowledgeable. More

I had been dealing with Artie as my service advisor, however, he changed positions but was nice enough to introduce me to John. Just like Artie, John is very professional, knowledgeable and personable. however, he changed positions but was nice enough to introduce me to John. Just like Artie, John is very professional, knowledgeable and personable. As my car is old I asked which technician they would recommend. I was told that Bradley would be a perfect fit. Artie and John could not have been more correct. Bradley takes his time and is very thorough. He cares about the quality of his work and likes to makes sure he returns the vehicle as clean as the way he got it. Overall the staff has been amazing and my experiences have been very positive. I would definitely recommend this wonderful service center. More

Best experience ive had in a while. Great service. Courteous. Got a great car wash too. Great service. Courteous. Got a great car wash too. More

The staff is professional, courteous and thorough. They took my car in, diagnosed it quickly and sent me an inspection video to view while in the waiting room. They know their vehicles and care about They took my car in, diagnosed it quickly and sent me an inspection video to view while in the waiting room. They know their vehicles and care about providing great service. More

Kurt was very professional & took care of all my concerns. They left the car in immaculate condition. concerns. They left the car in immaculate condition. More

Doug Imhoff is the best service advisor I have ever dealt with. Knowledgeable, transparent, incredibly helpful. We will do all of our BMW business at BMW Greenwich because if Doug. with. Knowledgeable, transparent, incredibly helpful. We will do all of our BMW business at BMW Greenwich because if Doug. More

Reinaldo was very knowledgeable and very helpful. Got me through my annual service visit very quickly! Got me through my annual service visit very quickly! More

Just had an oil change and was advise by Kurt, who was knowledgeable and helpful with sorting out the issues that came up. knowledgeable and helpful with sorting out the issues that came up. More

Excellent service center, have been working with Doug for years. Thank you for providing the best customer service. for years. Thank you for providing the best customer service. More