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BMW Seattle

Seattle, WA

Overview
Reviews
Vehicles
4.8
786 Reviews
Call Dealership (206) 829-5004
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1002 Airport Way S

Seattle, WA

98134

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Showing 786 reviews

March 31, 2026

Service department is prompt and professional but I'll add that Josh is kind, friendly, and approachable. I will plan to request him for future service appointments. More

by hiromi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan
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Apr 02, 2026 -

BMW Seattle responded

Thank you for your wonderful review, Hiromi! I’m thrilled to hear that you found our service department prompt and professional, and that Josh made a positive impression on you with his kindness and approachability. We look forward to seeing you again at BMW Seattle for your future service appointments! Sincerely, Tony Watkins | Service Manager

March 30, 2026

Great location and great customer service. Always have had things done in the communicated time frames. More

by Bruceyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Maehl
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Mar 31, 2026 -

BMW Seattle responded

Thank you for your kind words! I appreciate your feedback about our location and customer service at BMW Seattle. It's great to hear that we have consistently met your expectations regarding timely service. We look forward to seeing you again soon! Sincerely, Tony Watkins | Service Manager

March 24, 2026

Everybody here is absolutely amazing! The service, the sales, the people at the front desks. More

by Sleet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvaro Martinez
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Mar 24, 2026 -

BMW Seattle responded

Thank you for your wonderful review! I’m thrilled to hear that you had such a positive experience with our team at BMW Seattle. We strive to provide outstanding service, and your kind words about our staff mean a lot to me. We look forward to welcoming you back next time! Sincerely, Adam Newbold | General Sales Manager

March 23, 2026

Great customer service, would recommend other to this location when looking for a new car. More

by ymurrayjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Massart
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Mar 23, 2026 -

BMW Seattle responded

Thank you for your wonderful review, Murray! I’m thrilled to hear that you had a great experience with our customer service at BMW Seattle. Your recommendation means a lot to us. We look forward to assisting you again in the future! Sincerely, Adam Newbold | General Sales Manager

March 20, 2026

The service team was prompt and responsive. They also went above and beyond for an issue I had upon returning the loaner car. More

by Heatherty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Long
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Mar 20, 2026 -

BMW Seattle responded

Thank you for your wonderful review, Heatherty! I’m thrilled to hear that our service team at BMW Seattle was prompt and responsive and that they went above and beyond to assist you with your loaner car issue. I truly appreciate your kind words, and we look forward to serving you again in the future! Sincerely, Tony Watkins | Service Manager

March 17, 2026

I like this dealership because of Andrew the wonderful service representative. I will say that there were some hiccups with my service but he made it an overall pleasant experience. More

by sheilaoliver14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Massart
Report | Print
Mar 17, 2026 -

BMW Seattle responded

Thank you for your feedback, Sheila! I’m glad to hear that Andrew was able to provide you with wonderful service and help make your experience at BMW Seattle a pleasant one. I appreciate your understanding regarding the hiccups you encountered, and your insights will help us continue to improve. Please feel free to reach out if you have any further concerns or if there's anything we can assist you with in the future. Looking forward to seeing you again! Sincerely, Tony Watkins | Service Manager

March 15, 2026

Nathan was a the best service advisor, always keeping me updated on progress and timeline when my car will be ready . More

by mgaberman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Long, Mark Harrington
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Mar 15, 2026 -

BMW Seattle responded

Thank you for your wonderful review! I’m thrilled to hear about your positive experience with Nathan at BMW Seattle. It's great to know that he kept you updated on your car's progress. I appreciate your feedback and we look forward to assisting you again in the future! Sincerely, Tony Watkins | Service Manager

March 15, 2026

Professional, customer oriented, results focused and friendly staff. I had been planning my most recent visit, which involved quite a bit of labor, for about a year since my previous usual scheduled ma More

by Harry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Massart
Report | Print
Mar 15, 2026 -

BMW Seattle responded

Thank you, Harry, for your wonderful review! I’m thrilled to hear that you had a positive experience at BMW Seattle and that Andrew was able to assist you with your maintenance needs. I appreciate your kind words about our staff and their dedication to customer service. We look forward to seeing you again for your next visit! Safe driving! Sincerely, Tony Watkins | Service Manager

March 15, 2026

Efficient service check-in. Reasonable wait time. Wi-fi and free drinks available while waiting. More

by Robherring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan
Report | Print
Mar 15, 2026 -

BMW Seattle responded

Thank you for your wonderful review, Rob! I'm thrilled to hear that you had an efficient service check-in and enjoyed the amenities we offer at BMW Seattle. I appreciate your feedback and we look forward to welcoming you back for your next visit! Sincerely, Tony Watkins | Service Manager

March 14, 2026

The dealership has a family owned fillto it. They treat you with respect and honesty. More

by dg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Maehl
Report | Print
Mar 15, 2026 -

BMW Seattle responded

Thank you for your wonderful review! I’m thrilled to hear that you felt the family-owned atmosphere at BMW Seattle, along with the respect and honesty from our team. I truly appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Tony Watkins | Service Manager

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