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BMW Seattle

Seattle, WA

Overview
Reviews
Vehicles
4.8
786 Reviews
Call Dealership (206) 829-5004
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1002 Airport Way S

Seattle, WA

98134

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Showing 786 reviews

April 08, 2026

Andrew Massart is always great to work with. Service and process is quick and efficient. Communication is great. I will always recommend BMW Seattle to friends and family. More

by opstephanie91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Massart
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Apr 08, 2026 -

BMW Seattle responded

Thank you for your wonderful review, Stephanie! I’m thrilled to hear that Andrew provided you with great service and that you found our process efficient and communication effective. I truly appreciate your recommendation to friends and family. We look forward to welcoming you back to BMW Seattle in the future! Sincerely, Tony Watkins | Service Manager

April 06, 2026

I always get my car serviced ad BMW Seattle. Josh is knowledgable and was able to help me get everything done exceptionally fast. More

by Claudio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan
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Apr 07, 2026 -

BMW Seattle responded

Thank you for your review, Claudio! I’m happy to hear that you consistently choose BMW Seattle for your service needs and that Josh provided you with knowledgeable and efficient assistance. We appreciate your loyalty and look forward to seeing you again soon! Sincerely, Tony Watkins | Service Manager

April 04, 2026

Great service and easy to work with, they apply coupons automatically. Been working with them for years and it’s always great More

by Yyyy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Maehl
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Apr 05, 2026 -

BMW Seattle responded

Thank you for your kind words! I truly appreciate your loyalty to BMW Seattle over the years. It's wonderful to hear that you find our service to be great and that the coupon application process is convenient for you. We look forward to assisting you again in the future! Sincerely, Tony Watkins | Service Manager

April 04, 2026

The team at BMW Seattle is always amazing. They fix everything on the first visit and earlier than promised. The people are great and have been taking care of my BMW’s for a very long time. More

by KP7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Zelnaya
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Apr 05, 2026 -

BMW Seattle responded

Thank you for your kind words! We’re thrilled to hear that you consistently have a great experience with us at BMW Seattle. We pride ourselves on providing excellent service and ensuring your BMW is taken care of efficiently. We appreciate your loyalty and look forward to serving you for many more years to come! Sincerely, Tony Watkins | Service Manager

April 03, 2026

Service Advisor Andrew Massart is the sole reason I always have my car serviced at BMW Seattle. He provides exceptional, trusted service each and every time! I highly recommend him. More

by benluety
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Massart
Report | Print
Apr 04, 2026 -

BMW Seattle responded

Thank you for your wonderful feedback, Ben! I’m thrilled to hear that Andrew has consistently provided you with exceptional service at BMW Seattle. Your recommendation means a lot to us, and we look forward to assisting you with your car in the future. Don't hesitate to visit us again! Sincerely, Tony Watkins | Service Manager

April 03, 2026

I have bought cars, parts and service from this dealership since 1974 since it was owned by Phil Smart Sr. From top to bottom, the Team makes every effort to provide timely and quality products an More

by j.ackley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Morrisette
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Apr 03, 2026 -

BMW Seattle responded

Thank you for your heartfelt review! I truly appreciate your loyalty to BMW Seattle since 1974 and am glad to hear that our efforts have consistently met your expectations for quality products and service. I understand it can be tough to see familiar faces go, and I appreciate your kind words about Travis. We look forward to serving you again in the future! Sincerely, Tony Watkins | Service Manager

April 02, 2026

After some trouble with my old car over the years, it was great to see that the crew remembered that and tried to help me beyond the fact that some parts were discontinued. I could tell they knew my electric More

by seebodhirun
Recommend Dealer
Yes
Employees Worked With
Nathan Morrisette
Report | Print
Apr 03, 2026 -

BMW Seattle responded

Thank you for your review! I appreciate your feedback and am glad to hear that our staff at BMW Seattle was able to assist you with your electric issues, even with the challenges of discontinued parts. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Our team looks forward to the chance to deliver an improved experience next time! Sincerely, Tony Watkins | Service Manager

April 01, 2026

Great, friendly staff. It appears to me they enjoy for BMW Seattle. Really Do I need to say more. More

by dwc6587
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Zeynalnia
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Apr 02, 2026 -

BMW Seattle responded

Thank you for your kind words! I’m thrilled to hear that you had a positive experience with our friendly staff at BMW Seattle. Your satisfaction is our priority, and I appreciate your feedback. We look forward to welcoming you back soon! Sincerely, Tony Watkins | Service Manager

April 01, 2026

Great availability for scheduling. Easy & convenient drop off. Great communication through use of technology gave an easy understanding of repairs needed More

by sware
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Morrisette
Report | Print
Apr 02, 2026 -

BMW Seattle responded

Thank you for your fantastic feedback! I’m thrilled to hear that you found our scheduling easy and convenient, and that my communication made your experience smooth and informative. At BMW Seattle, we strive to provide excellent service, and your kind words are greatly appreciated. We look forward to welcoming you back next time! Sincerely, Tony Watkins | Service Manager

April 01, 2026

Service appointments are easy to schedule, appointments are handled in a timely manner with very good communication on progress. The service team has always been pleasant to work with as well. More

by arathvon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Massart
Report | Print
Apr 02, 2026 -

BMW Seattle responded

Thank you for your wonderful feedback! It's great to hear that your service appointments at BMW Seattle have been easy to schedule and that we provided timely service with great communication. It's always our goal to ensure a pleasant experience for you. We look forward to seeing you again soon! Sincerely, Tony Watkins | Service Manager

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