Back

BMW Seattle

Seattle, WA

4.8
684 Reviews

1002 Airport Way S

Seattle, WA

98134

Directions

By Type

Showing 684 reviews

November 01, 2025

Josh in service is great. The entire team takes care. Very trusted service center and will always be a returning client. More

by Cef78461bef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor with loaners. , Josh Logan
Nov 02, 2025 -

BMW Seattle responded

Thank you for your kind words! We're pleased to hear that Josh and our service team at BMW Seattle provided you with trusted care. We appreciate your loyalty and look forward to seeing you again for your future service needs. Safe travels! Sincerely, Tony Watkins | Service Manager

October 29, 2025

Josh ALWAYS goes above and beyond when I bring my vehicle in for service I will continue to sing his praises. More

by johnmike87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan
Oct 30, 2025 -

BMW Seattle responded

Thank you for your review, John! I'm glad to hear that Josh has consistently gone above and beyond in providing excellent service for your vehicle at BMW Seattle. Your kind words about him mean a lot to us. We look forward to seeing you again for your next service! Sincerely, Tony Watkins | Service Manager

October 26, 2025

From the day I bought my car to the time I called and needed service they amazing to work with. The customer service was top notch. They cared and were very kind! I will definitely bring my car back to t More

by tammie.jefferies
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Morrisette, Chris Brown
Oct 26, 2025 -

BMW Seattle responded

Thank you so much for your wonderful review, Tammie! I truly appreciate your kind words about our customer service at BMW Seattle. It's great to hear that you felt cared for and that your experience was positive from the day you bought your car. We look forward to seeing you again for all your future needs! Sincerely, London Agrawal | General Manager

October 25, 2025

The service and staff are always great. We appreciate the accurate estimates for when our car would be ready. Thank you. More

by maryannarnone
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Long
Oct 25, 2025 -

BMW Seattle responded

Thank you for your wonderful review, Mary! I am glad to hear that you had a great experience with our service and staff at BMW Seattle. Providing accurate estimates for your vehicle is important to us, and we're glad you appreciated it. We look forward to seeing you again soon! Sincerely, Tony Watkins | Service Manager

October 25, 2025

The service was quick , the price was better than other BMW dealerships, and the loaner was phenomenal. The person who dealt with loaners was so very kind and asked me to keep for another day to let glu More

by Yg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Maehl
Oct 25, 2025 -

BMW Seattle responded

Thank you for your wonderful review! We're glad to hear that you had a quick service experience and found our prices competitive. It’s great to know you enjoyed the loaner vehicle and appreciated the kindness of our staff. We look forward to assisting you again at BMW Seattle in the future! Sincerely, Adam Newbold | General Sales Manager

October 25, 2025

They handled everything well, were willing to answer questions and priced fairly. Would recommend to others. More

by calebcissna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Long
Oct 25, 2025 -

BMW Seattle responded

Thank you for your wonderful feedback, Caleb! We're thrilled to hear that you had a positive experience with us at BMW Seattle. Your recommendation means a lot to us, and we look forward to assisting you or your friends in the future. Drive safely! Sincerely, London Agrawal | General Manager

October 25, 2025

I like working with Nathan and his easy way of communicating the process of the fix. More

by carretodario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Morrisette, Josh Logan
Oct 25, 2025 -

BMW Seattle responded

Thank you for your kind words! I'm thrilled to hear that you enjoyed working with Nathan and appreciated his clear communication during the repair process. At BMW Seattle, we strive to provide a seamless experience for our customers. We look forward to assisting you again in the future! Sincerely, Tony Watkins | Service Manager

October 24, 2025

Friendly staff and a comfortable waiting area. The service adviser clearly explains all incoming maintenance benefits. More

by Stebunovalexey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan, Randall Nakamura, Michael Albright
Oct 24, 2025 -

BMW Seattle responded

Thank you for your positive review! I'm thrilled to hear that you found our staff friendly and our waiting area comfortable. It's great to know that our service adviser was able to clearly explain the maintenance benefits to you. We appreciate your feedback and hope to welcome you back to BMW Seattle soon! Sincerely, Tony Watkins | Service Manager

October 24, 2025

The service was done fast and I am confident it was done well. However, BMW Seattle level went a bit down recently. The check-in process needs to be improved. Generally, receptionists need to treat custo More

by mike
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Massart
Oct 24, 2025 -

BMW Seattle responded

Thank you for your feedback, Mike! I appreciate your confidence in our service quality and understand your concerns regarding the check-in process and communication. We continuously strive to enhance our customer experience at BMW Seattle, and your suggestions will help us make improvements. Please don't hesitate to reach out directly if you have further insights or if there's anything we can assist you with. We look forward to serving you better in the future! Sincerely, Tony Watkins | Service Manager

October 23, 2025

I always get great service! They are considerate and take every effort to help me with my car problems. More

by Kathryn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan, Andrew Massart
Oct 23, 2025 -

BMW Seattle responded

Thank you for your wonderful feedback, Kathryn! I am delighted to hear that you consistently receive great service at BMW Seattle. Our team is dedicated to being considerate and attentive to your car needs, and it's rewarding to know we’re meeting your expectations. We look forward to assisting you again in the future! Sincerely, Tony Watkins | Service Manager

1
...