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BMW Seattle

Seattle, WA

Overview
Reviews
Vehicles
4.5
496 Reviews
Call Dealership (206) 829-5004
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1002 Airport Way S

Seattle, WA

98134

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Showing 496 reviews

June 09, 2025

Excellent service that you can trust without any doubt and timely response. Although it’s expensive since it’s BMW. More

by bodong xi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Massart
Report | Print
Jun 09, 2025 -

BMW Seattle responded

Thank you for your review! We're glad to hear that you appreciated the excellent service and timely responses at BMW Seattle. We understand that luxury comes with a cost, and we aim to provide value that matches the experience. If you have any further feedback or questions, please feel free to reach out. We look forward to serving you again! Sincerely, Tony Watkins | Service Manager

June 09, 2025

Easy to get an appointment and drop off. Trevor, my service advisor kept me up-to-date with the progress of my service. More

by john.f.comstock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Maehl
Report | Print
Jun 09, 2025 -

BMW Seattle responded

Thank you for your wonderful review, John! I'm thrilled to hear that scheduling an appointment was easy and that Trevor kept you informed throughout your service experience. At BMW Seattle, we strive for excellent service and communication. We look forward to seeing you again soon! Sincerely, Tony Watkins | Service Manager

June 08, 2025

I have been a customer of bmw seattle for almost 33 years and while they have always been awesome they have only gotten better. My service advisor Nathan gives great advice and tracks my car. Michael the More

by Mikenash@mikenash.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Morrisette, Michael Van Matre
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Jun 08, 2025 -

BMW Seattle responded

Thank you so much for your wonderful review, Mike! I'm thrilled to hear that after 33 years, you continue to have such positive experiences with BMW Seattle. It's fantastic to know that Nathan has been providing you with great advice and that Michael is always there for support. We truly appreciate your loyalty and look forward to serving you for many more years to come! Sincerely, Tony Watkins | Service Manager

June 08, 2025

BMW Seattle is a very well run operation that supplies all the necessary information to h More

by Marc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Long
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Jun 08, 2025 -

BMW Seattle responded

Thank you for your feedback, Marc! We appreciate you taking the time to share your experience with BMW Seattle. It's great to hear that you found our operation well run and informative. If you have any questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Sincerely, Tony Watkins | Service Manager

June 08, 2025

Nathan is an excellent service adviser. The diagnostic video was very informative. I would heartily recommend BMW Seattle to friends. More

by cwalesa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Morrisette
Report | Print
Jun 09, 2025 -

BMW Seattle responded

Thank you! We truly appreciate your kind words about our service adviser and the informative diagnostic video. Your recommendation means a lot to us at BMW Seattle. We look forward to seeing you again soon! Sincerely, Tony Watkins | Service Manager

June 07, 2025

The use of a loaner BMW while my vehicle was being repaired was nice. However, when I picked up my car it was not washed even after being told it was. Sounds like a small thing but it is expected a More

by Unodre
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan
Report | Print
Jun 07, 2025 -

BMW Seattle responded

Thank you for your feedback. I appreciate you taking the time to share your experience with us. While I'm glad you enjoyed the loaner BMW during your vehicle's repair, I understand your concern regarding the cleanliness of your car upon pickup. We strive to uphold high standards at BMW Seattle, and your comments will help us improve our services. Please feel free to reach out to us directly to discuss this further. We value your input and hope to serve you better in the future. Sincerely, Tony Watkins | Service Manager

June 07, 2025

Service desk is awesome and committed to providing elevated service. Kept me Informed throughout the service. More

by jessicaleecho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Long
Report | Print
Jun 08, 2025 -

BMW Seattle responded

Thank you for your fantastic review, Jessica! I appreciate your kind words about our service desk's commitment to providing elevated service. It’s great to know that you felt informed throughout your service experience at BMW Seattle. We hope to see you again soon! Sincerely, Tony Watkins | Service Manager

June 06, 2025

Josh Logan is superior to work with in caring for every need regarding our car. He is truly exceptional and has our highest respect. More

by DAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan
Report | Print
Jun 06, 2025 -

BMW Seattle responded

Thank you for your wonderful review! I am thrilled to hear that working with Josh at BMW Seattle has exceeded your expectations. It's always our goal to provide exceptional service, and we appreciate your trust in us. We look forward to assisting you with all your car needs in the future! Sincerely, Tony Watkins | Service Manager

June 05, 2025

Please stop with the surveys. I can’t take a vehicle to get serviced at any dealer anymore without phone calls, emails, and texts. It really sucks that your wonderful, hard workin More

by JA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Maehl
Report | Print
June 04, 2025

The repair facility is so good I’m buying another one. Trading in my 740 for a new 760 with the screen in the back. I was worried about maintenance but with Joshua and the team at bmw yolo. More

by Hunter L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan
Report | Print
Jun 05, 2025 -

BMW Seattle responded

Thank you for your fantastic review, Hunter! We’re thrilled to hear that you’re purchasing a new 760 and felt confident about your maintenance with Joshua and our team at BMW Seattle. We appreciate your trust in us and look forward to assisting you with your new vehicle. Enjoy your new ride! Sincerely, Tony Watkins | Service Manager

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