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BMW San Luis Obispo
San Luis Obispo, CA
663 Reviews
At BMW of San Luis Obispo we believe in something. We believe in providing you with amazing vehicles and fantastic customer service. We believe that a car dealership should be more than just a place to buy, lease, or service a vehicle, especially when it comes to the BMW brand. We want you to have a place that you can come to and rely on for all your automotive and BMW needs. We have built that place right here in San Luis Obispo and we have been serving you now for many years. We are always ready with a smile or some friendly advice, and we will make sure that you get everything that you were looking to get out of your automotive experience. BMW is a truly great brand, and we are excited to be a part of it.
BMW vehicles have proven themselves to be at the forefront of automotive engineering, luxury, and performance, time and time again. It takes a team of dedicated and passionate individuals, such as ourselves, to represent the BMW brand to its fullest extent. We have the BMW selection that you need when you are shopping for your next luxury car, and we have a used selection of quality luxury vehicles that is bound to give you what you are looking for when you are on a budget. We will also be here long after you purchased your BMW to give you the BMW parts and service that you deserve. We want to make your BMW buying and owning experience as great as it can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 663 reviews
February 15, 2024
The service department needs to make sure the warranty information is on every BMW vehicle. My warranty information was not included in the computer information and therefore it took two visits to get th information is on every BMW vehicle. My warranty information was not included in the computer information and therefore it took two visits to get the correct service for my BMW. More
by rshwag1
Employees Worked With
February 12, 2024
Fast and Friendly service! Got my car in the same day without an appointment and fixed what was needed to be fixed. Provided me with a loaner car so I was able to go about my Got my car in the same day without an appointment and fixed what was needed to be fixed. Provided me with a loaner car so I was able to go about my normal day! 5stars!! More
by Sorenson
Employees Worked With
February 12, 2024
Roger was great. Nice to have friendly customer service and knowledge about the vehicle. Will definitely be back. Nice to have friendly customer service and knowledge about the vehicle. Will definitely be back. More
by willrhearst2
Employees Worked With
February 11, 2024
The staff here is very friendly. Steven Simpers helped me with my car and he provided great customer service. Steven Simpers helped me with my car and he provided great customer service. More
by macb
Employees Worked With
February 11, 2024
I enjoy visiting BMW in SLO because of the great service. Everyone is very welcoming and helpful. Everyone is very welcoming and helpful. More
by aracama2013
February 10, 2024
Roger is very cordial and pays attention to customer requests. The service did not require a lot of back and forth. requests. The service did not require a lot of back and forth. More
by B d S
Employees Worked With
February 06, 2024
Karina and Tony were very knowledgeable and helpful! They made sure our time was valuable and ensured we weren’t sitting around too long. Thank you! They made sure our time was valuable and ensured we weren’t sitting around too long. Thank you! More
by Justin and Ciarra
February 04, 2024
Was impressed with Steven Simpers knowledge and his customer service to insure that my concerns about the current condition of my BMW car were all addressed. That quality customer care was disrupted on customer service to insure that my concerns about the current condition of my BMW car were all addressed. That quality customer care was disrupted only when I checked out and made payment. I was told that I could either pay by check , debit card or credit card. It was explained that if I chose the credit card option, a 3% fee would be included on my bill. Shame on you BMW! A credit card fee is tolerable when a locally owned restaurant adds it to the bill but a highly profitable global business entity such as BMW? That reeks of greed. More
by johnksecunda
Employees Worked With
February 03, 2024
I had a great service experience at San Luis BMW. My car had a fairly complex problem that was difficult to diagnose and took a few days to order parts and resolve. In addition to providing a loaner My car had a fairly complex problem that was difficult to diagnose and took a few days to order parts and resolve. In addition to providing a loaner car, the service department was great about providing updates during the entire process, including a “Thank You” video after everything was completed. The whole process left me feeling valued as a customer. Nice work! More
by Dale
Employees Worked With
January 28, 2024
The staff here are very friendly. Tony has always treated me and my family well. He ensures we get spacious loaner vehicles while services are done on our car. Awesome service, thank Tony has always treated me and my family well. He ensures we get spacious loaner vehicles while services are done on our car. Awesome service, thank you! More
by donnadolfo
Employees Worked With
