BMW Of Columbia
Columbia, SC
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This dealership is one of the best dealerships in Columbia to purchase a car.Not only are the dealership's vehicles very competitively and reasonably priced but the staff is amazing. The client advis Columbia to purchase a car.Not only are the dealership's vehicles very competitively and reasonably priced but the staff is amazing. The client adviser that took car of me and my car purchase was Richard Scheimann. Not only was Mr.Richard helpful/funny but he was also very comfortable to be around unlike some car salesmen who are pushy and often aggravating at times. The dealership is very professional and truly does take care of its customers the way they should be taken care of.Customer satisfaction at this dealership is a high priority and it shows.Mr.Richard was the best salesman I have ever dealt business and I appreciated all he did for me. That's why if your looking to purchase a car BMW of Columbia is the place to go! More
Best dealership experience. Staff is friendly with no pressure and no typical dealer tactics. Even after the paperwork is signed they go above beyond with follow ups and making sure everything is workin pressure and no typical dealer tactics. Even after the paperwork is signed they go above beyond with follow ups and making sure everything is working out. Definitely recommend visiting this dealership! More
Everyone at the car dealership was very helpful and nice. I would recommend this dealership to anyone interested in buying a new or used car. I would recommend this dealership to anyone interested in buying a new or used car. More
My husband and I had driven to Columbia a couple of weekends looking at a ML 350 at this dealership, went to purchase it was transferred to sister store by then. We went to sister store, (Augusta Merc weekends looking at a ML 350 at this dealership, went to purchase it was transferred to sister store by then. We went to sister store, (Augusta Mercedes Benz) to purchase at price offered at BMW store, it was over $2000 more than at the BMW Columbia store, they would not and I repeat would not even consider it and quite arrogant about it. I was shocked as we came to buy the vehicle. Although our experience was a very negative one, (at MB Augusta) I was impressed with how helpful and professional Joey was (BMW Columbia) I have since been there a couple of times to see other used cars and although I didn't buy, (I'm picky!) I would still recommend this dealership and specifically this sales rep to anyone looking to purchase a car. I have since bought a Lexus but my daughter will be looking in the near future and I can assure you that Joey and BMW will be at the top of our list for looking! I also would like to recognize Erika because I called one day and although it was not her department she went out of her way to assist me. Bravo BMW Columbia keep up the good work, other dealerships could learn a thing or two from your professionalism and courtesy! More
As soon as I stepped onto the lot, Mr. Moser welcomed me to the dealership and asked if he could help me in anyway possible. I told him I was looking for "Nate", and he graciously walked me into the showroo to the dealership and asked if he could help me in anyway possible. I told him I was looking for "Nate", and he graciously walked me into the showroom and grabbed Mr. Cartwright. Mr. Cartwright was also very welcoming, and eased me into the process of initial paperwork and the test drive. He introduced Tyler Moser as a new sales associate who would be working with me that day. Mr. Moser was very professional throughout the test drive/paperwork process. He was outgoing, easy to talk to, and was very knowledgeable about the vehicle I was test driving. Once we returned from the test drive, Mr. Carwright brought be into his office to complete the credit check/financing paperwork. Again, I felt very comfortable throughout the process and never felt hassled. Overall, from the time I walked in the dealership till the second I left, I felt very comfortable. The showroom had nice couches and tv's, so I didn't have to miss any college football on my Saturday while the financing was being processed. I got a great deal on the car I ended up purchasing, as I feel all of their vehicles are more than fairly priced. I cannot recommend Mr. Moser or Mr. Cartwright enough, and I will surely be back next time I'm looking for a vehicle. More
Joey was very helpful and knowledgeable about the 2010 Buick LaCrosse that I purchased. Although his sales manager was a little stern my overall experience was great. I woukd recommend this dealership and Buick LaCrosse that I purchased. Although his sales manager was a little stern my overall experience was great. I woukd recommend this dealership and also Joey. More
words cannot express my graitude to Randy for the great experience I had the day I purchased my Miata. Randy knew that I had just lost my father and I was not in the best shape emotionally, but he was v experience I had the day I purchased my Miata. Randy knew that I had just lost my father and I was not in the best shape emotionally, but he was very kind, supportive and helped ease the process of purchasing my car. I will highly recommend him and will return in the future for my next car. thanks vickie robinson More
I purchased a vehicle from out of state sight unseen, the team at BMW of Columbia led by Joey McIntosh made this transaction as pleasant as possible through constant communication and transparency. It requir team at BMW of Columbia led by Joey McIntosh made this transaction as pleasant as possible through constant communication and transparency. It requires a significant amount of trust to buy a used luxury vehicle over hte internet without ever seeing the vehicle. Working with Joey validated this trust, the vehicle was in incredible condition and exactly as advertised. I highly recommend this dealer and sales agent. More
We had a great experience with Sam at BMW of Columbia! We had a great experience with Sam at BMW of Columbia! He was very accessible and transparent throughout our process of Leasing our new BMW X5! He We had a great experience with Sam at BMW of Columbia! He was very accessible and transparent throughout our process of Leasing our new BMW X5! He worked closely to make sure all our needs/wants were met. We have definitely developed a friendship through this process...and look forward to working with Sam in the future! More
BMW of Columbia once again took advantage of a woman (my wife) on two occasions recently. 1. 4/9/ 2013 My wife had an Eccentric Shaft go bad on her 2006 325I. BMW had to keep the car and did not have a wife) on two occasions recently. 1. 4/9/ 2013 My wife had an Eccentric Shaft go bad on her 2006 325I. BMW had to keep the car and did not have a loaner vehicle for my wife. They nicely gave my wife a rental car from Enterprise in which BMW of Columbia was to pay for the rental. My wife had to give Enterprise a credit card for safe keeping. In August my wife received her Visa Bill and there was a charge on the Bill for the rental car from Enterprise. She contacted Enterprise and asked why the charge on her bill. Enterprise Stated BMW had not paid the bill. My wife called BMW, one of the service reps said they would check on it and get back to her. Two days later still had not heard. My wife went to BMW and saw Dean Petersen who said he would take care of it that day. Here it is two weeks later and the charge has still not been paid. 2. 8/24/2013 - The right front headlight on my wifes 2006 325I. I was out of town and my wife had to get the headlight fixed. BMW of Columbia charged my wife $28.60 for the headlight and $384.00 to reinsulate the wiring. That is a total of $412.60 to replace a headlight. Upon returning home I called someone else who works on BMW and thye stated the most it would cost to install and rewire the headlight would be the cost of the headlight and one hour of labor (95 per hour). so the most it coud be $142.50. BMW's cost for the same work and just rewrapping the wires was almost three times the cost. BMW and enterprise took care of the problem with the rental car. I was also given more information for the headlight. Upon this information i am satisfied with the outcome. More