BMW Of Columbia

Brett shows the product knowledge and enthusiasm needed to make a sale. He followed through with everything as promised, and on time. He was even willing to go the extra mile & deliver my car to Greenville to make a sale. He followed through with everything as promised, and on time. He was even willing to go the extra mile & deliver my car to Greenville but it turned out I found a way to get my rental back. I have only good things to say about Brett. More

As usual you guys at this dealership always far exceed expectation. I am so proud every time I come in to the dealership. I know I will be treated with the highest respect and I never worry about the int expectation. I am so proud every time I come in to the dealership. I know I will be treated with the highest respect and I never worry about the integrity of each individual. You guys are the benchmark every dealership should model. Sam worked very closely with me ensuring all of my needs were met. What a guy. Mike in service always makes you feel appreciated and gives you the confidence that your in great hands. Nate makes you feel like family. I recommend this dealership to everyone I know looking for a vehicle. Great job guys keep up the great work More

Joey was professional and helped me find the car I spent way too much time looking for myself! I'd quickly recommend him to all my friends! way too much time looking for myself! I'd quickly recommend him to all my friends! More

I recently moved to Columbia, SC from overseas. I knew I wanted a luxury, German car, but I was not sure if I wanted the Mercedes, BMW, or Audi. Price and service were to be my driving factors in deciding w wanted a luxury, German car, but I was not sure if I wanted the Mercedes, BMW, or Audi. Price and service were to be my driving factors in deciding which brand to give my business too. I ended up choosing BMW because first it is a fantastic product and second the service at BMW of Columbia was outstanding. The environment was very welcoming and professional. Jeremy Easterling was my sales associate and he did a fantastic job. Originally, I had planned on purchasing a used 2012 model, but then I transitioned to the leasing avenue due to my employment. Jeremy did an outstanding job of explaining the intricacies of the model I chose after purchase. Additionally, the sales manager Nate Cartwright was also extremely helpful and played an active role in the process to not give that 'creepy sales manager in the back' feeling. I would definitely recommend BMW of Columbia and Jeremy to a friend. Overall 5 star experience. More

My wife took her car in for service on Wed. with a loping(engine sputtering),Wed evening no call, I called and was told that it did not make it in the shop but I would get a call in the morn to update loping(engine sputtering),Wed evening no call, I called and was told that it did not make it in the shop but I would get a call in the morn to update me on the status. Did not receive the update call on Thurs, Fri my car still was not serviced, not did I receive a call. I called and again was told that they were slammed and that my vehicle was in the cue to be serviced and was also told that Sat morn it would be serviced. Well needless to say it was not and again I had to call to find out the status of my car. Mon morn I called and was told that maybe later that day it might be in the shop. I left work , got my car and took it to another authorized BMW service shop late Mon evening and Tues morn at 11 am my wife picked up her car. I had received service from BMW of Columbia and the service was good, maybe this was an exception to the rule. I was treated very cold and callous. No need to worry about me feeling like that again. More

BMW of Columbia has an awesome sales staff. My husband and I have purchased two cars from BMW of Columbia this year with the assistance of sales advisor Brett Bostic. Brett provides exceptional customer s and I have purchased two cars from BMW of Columbia this year with the assistance of sales advisor Brett Bostic. Brett provides exceptional customer service. He is caring and keeps his word while working hard to ensure he exceeds expectations. Brett always treats us like family! Nate Cartwright is also great to deal with. He is always upfront and works hard to provide good customer service. The Service Department always follow up with me to ensure that they have met my service expectations. They stand behind their product and provide quality service. Whenever I hear someone mention that they are looking for a vehicle, I always recommend that they pay a visit to BMW of Columbia and ask for Brett Bostic. Thank you BMW of Columbia! More

My husband worked with Joey several times and he completed everything over the phone that was possible. Very professional and when we went to pick the car up Joey had to deliver a car so Jeremy East completed everything over the phone that was possible. Very professional and when we went to pick the car up Joey had to deliver a car so Jeremy Easterling helped up. He was very nice and knowledgeable and stayed late with us. Both of these gentleman are very easy to work with and friendly and truly knows the cars. Would definitely use either one again and well as the dealership. More

Normally I would rather have a root canal than deal with car dealers, but this was quite a surprise. Richard and Chad did everything they could to make sure my experience was easy, and that all of my needs car dealers, but this was quite a surprise. Richard and Chad did everything they could to make sure my experience was easy, and that all of my needs were met. They answered all of my questions and made sure I had all of the information I needed to make an educated, well thought out decision. They did not play games or try to sell me something I didn't want; No pressure at all. All I have to say is that I look forward to doing business with them again. I just cant say enough. They even delivered the car to me! Very professional. More