BMW Of Columbia
Columbia, SC
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Joey was great to work with from the beginning. His friendliness is genuine, which is a rare find in the auto business, and kept in close contact with me while my car was being built through to product friendliness is genuine, which is a rare find in the auto business, and kept in close contact with me while my car was being built through to production. He made the car buying process seem so effortless. Great A++ experience working with him and would definitely recommend both him and the dealership to everyone!! More
Tyler was so very helpful during the purchase of the Jeep Wrangler for my daughter. He kept us informed along the way and was so friendly. It was a pleasure doing business with BMW of Columbia!! Thank yo Wrangler for my daughter. He kept us informed along the way and was so friendly. It was a pleasure doing business with BMW of Columbia!! Thank you!! More
Jeremy Easterling is a five star salesman. He is attentive , follows-up and interested in finding the right car ! I would return to this dealership next time! Check them out - you'll be glad you d attentive , follows-up and interested in finding the right car ! I would return to this dealership next time! Check them out - you'll be glad you did!! No other dealerships were interested is selling a car to me because I wanted a 4 wheel vehicle which is uncommon for Southern living. One salesman wanted a deposited just to look on the internet for such a model! I guess he didn't believe I needed a car. I was so insulted, I then travelled 60 miles just to deal with BMW of Columbia. More
Top notch customer service!! Tyler (sales rep) did a fantastic job at getting me a great deal, and Chad (mgr) made the whole process very easy for me. Both were extremely helpful! 5 stars ALL DAY fantastic job at getting me a great deal, and Chad (mgr) made the whole process very easy for me. Both were extremely helpful! 5 stars ALL DAY More
The whole process was very easy and satisfying. The sales associate was understanding of what I was looking for, was not pushy at all, and answered questions easily. Although I got a very similar vehi sales associate was understanding of what I was looking for, was not pushy at all, and answered questions easily. Although I got a very similar vehicle to what I was driving I was shown other options. More
This is my 3rd experience with this dealership and I wouldn't shop elsewhere. They're easy to deal with during the sale and provide excellent customer service throughout the lifetime of the car. Joey wouldn't shop elsewhere. They're easy to deal with during the sale and provide excellent customer service throughout the lifetime of the car. Joey is my go-to-guy when I'm looking to get into another BMW. His no-pressure, low-key approach makes buying a car an enjoyable experience and he's good at checking in from time-to-time to see how things are going. If you're looking to shop at this dealership, you can't go wrong if you deal with Joey. More
Joey was extremely helpful in finding the right vehicle to meet my needs. During the test drive all of my questions were answered, and he had a great depth of knowledge about the vehicle. Everyone involv to meet my needs. During the test drive all of my questions were answered, and he had a great depth of knowledge about the vehicle. Everyone involved in the customer service process was also very personable and helpful. More
I've worked with Jeremy on more car purchases than I care to admit. That pretty much says it all. I've purchased a few different BMW models in my time (and once a Mercedes - yes he did sell Mercedes for care to admit. That pretty much says it all. I've purchased a few different BMW models in my time (and once a Mercedes - yes he did sell Mercedes for a short time).. Each time I've sought Jeremy to work with. Being in sales myself, I've said many times that everyone will buy from anyone once, but no one buys from someone the 2nd, 3rd, 4th, 5th etc times unless the overall experience was great. You can rest assured that your needs will be addressed both during the sale and thru the life of the vehicle. As short or long a time as you have it. If you're in the market for a BMW investment, and yes, it is an investment with this much money on the line, trust it with Jeremy. More
Pleasure to deal with. Great customer service so far. Everyone at the dealership was very friendly and gave us all the information we needed to make a decision on buying a BMW. I am really enjoying the c Everyone at the dealership was very friendly and gave us all the information we needed to make a decision on buying a BMW. I am really enjoying the car. More
My experience at BMW of Columbia was like no other. First of all, this BMW is my dream car and I made that known to my salesman. When I arrived inside the BMW dealership I was immediately greeted by First of all, this BMW is my dream car and I made that known to my salesman. When I arrived inside the BMW dealership I was immediately greeted by Mr. Easterling with a smile and a handshake. He asked, "How may I help you? Step into my office and have a seat. He asked me a series of questions about the type of BMW I wanted, features, payment. Then he asked me what type of car I currently drive, cost and payment. Lastly, he asked me why do I want that BMW? He then searched for the BMW I according to my criteria. He then told me he found the perfect car, and went around back to get it. Well he drove up in a dirty dusty scratched up 2008 BMW. This was unreal, he jumped with a huge smile on his face and said he is the car of your dreams. He explained that it would be detailed and cleaned just like new. My dream was crushed, I thought to myself, I won't be getting a BMW after all. I immediately told him no that's definitely was not what I wanted. He then asked me what I didn't I like about the car. I told him that car was too old, and beat up. I was just about to give up when Mr. Easterling said, "Let me show you another car that you might like". He then showed me a gorgeous blue sporty BMW 528xi, he patiently explained all the features of the car, and took us on the test drive that I dreamed about. However, that car was beyond my price range. So then he searched and found the perfect car within my price range at one of their other lots and had my car shipped in from Hilton Head. When the car arrived in three days, Mr. Easterling called me to come pick up my dream car. After I arrived and drove the BMW, it was all he said it was, absolutely beautiful!! Next, I met with the business manager who was also very polite and professional. He worked with the banks to make sure that he got me the lowest possible interest rate available. Everything was so smooth, there was no tricks, lies, or broken promises, the staff was respectful. This is why I would highly recommend this dealership along with their professional staff to anyone interested in purchasing a BMW. More