BMW Of Columbia

Everything was very good. The sales person was very nice explain it very detail to me and the best one is he give me a very good deal. All i can say is amazing. The sales person was very nice explain it very detail to me and the best one is he give me a very good deal. All i can say is amazing. More

Tommieo Middleton did a fantastic taking care of my car, always do. He is attentive and an excellent communicator. Tommieo makes each experience personal. always do. He is attentive and an excellent communicator. Tommieo makes each experience personal. More

The service here is very uneven and very expensive. I checked in with the service advisor, who sent me a text with an estimate of the cost. Shortly thereafter, I received a video walk around of my car I checked in with the service advisor, who sent me a text with an estimate of the cost. Shortly thereafter, I received a video walk around of my car, saying my tires had dry rot and needed to be replaced. Highly unlikely. I finally got the text saying the car was ready. Over $700 for very basic service (oil/filter and cabin air filter), many times the estimate. I was told that the computer automatically assigns the estimate and it’s always the same. Ok, so why send it? I asked about the dry rot. The advisor laughed and said “wrong video.” Ok, but whose inspection did I get, and who got mine? Finally, I had asked them to replace the wiper blades, which they forgot. I had to wait while they did that, but at least they didn’t charge for them. More

Great service and work done on time. Most of the time. I have had to wait once because of bad part. Most of the time. I have had to wait once because of bad part. More

The service rep, SETH Nortey, did an outstanding job as far as getting the service started and explaining different plans. However, the cost of maintenance at this shop is extremely high. far as getting the service started and explaining different plans. However, the cost of maintenance at this shop is extremely high. More

Great customer service from the service center Seth was awesome. Would highly recommend for anyone awesome. Would highly recommend for anyone More

I’m very happy with overall experience at the Dealership I would definitely recommend to anyone I would definitely recommend to anyone More

Service department has improved and additional service reps have been added. Work completed efficiently. Hope this trend continues reps have been added. Work completed efficiently. Hope this trend continues More

BMW of Columbia is very execilent I will always support this dealership. Best service center I have ever been in. this dealership. Best service center I have ever been in. More

I am very disappointed with the lack of support from BMW. I purchased a vehicle and within less than 24 hours the engine light was on.....they did replaced a part twice.....within two more weeks that same I purchased a vehicle and within less than 24 hours the engine light was on.....they did replaced a part twice.....within two more weeks that same part required replacement again (Catalyst converter). The lack of support I really did not expect from BMW Management Team!! More