BMW Of Columbia

Customer care representative did s grat job taking care of my needs. She was knowledgeable about the vehicle. of my needs. She was knowledgeable about the vehicle. More

Service department is a busy, well run machine. They offer a wide variety of care, beyond the problem which brings you in. My SUV was ready before expected. I did not realize that changing a windsh They offer a wide variety of care, beyond the problem which brings you in. My SUV was ready before expected. I did not realize that changing a windshield rain sensor was so complex, but everything is complicated these days! More

The dealership is clean, well-organized, and staffed by very knowledgeable and courteous associates. I didn't mind the wait at all. very knowledgeable and courteous associates. I didn't mind the wait at all. More

Tommie provided exceptional service from the moment I walked into the service area . He also made sure to call and kept me abreast of ever situation. Thank you Tommie walked into the service area . He also made sure to call and kept me abreast of ever situation. Thank you Tommie More

I felt like was at the airport! !!! I never felt more welcomed at a dealership!!! First time owning a LUXURY VEHICLE 🚗 🙏🏼🙏🏼🙏🏼👗🙏🏼 !!! I never felt more welcomed at a dealership!!! First time owning a LUXURY VEHICLE 🚗 🙏🏼🙏🏼🙏🏼👗🙏🏼 More

chance was so helpful and made sure everything went smoothly ! Everyone at the dealer was overly helpful and attentive. smoothly ! Everyone at the dealer was overly helpful and attentive. More

The dealership and staff were very welcoming and accommodating. Chance took great care of us while our car was getting an oil change. accommodating. Chance took great care of us while our car was getting an oil change. More

They were very professional and courteous. I got my car back on time like they said. I got my car back on time like they said. More

I got my car back in worse condition than before I took it to get it diagnosed and when I tried to inform the person that was handling my paperwork that the car is performing worse than it did before I too it to get it diagnosed and when I tried to inform the person that was handling my paperwork that the car is performing worse than it did before I took it to them, I was ignored and told that I should do the recommendations that was given because that's the reason the car is performing that way. Not to mention a couple of hoses were left off of my car when I received it back. More

I appreciate the fact that the different items that were scheduled to be completed during the visit were done rather promptly. Additionally, questions that I had regarding cost associated with the repairs w scheduled to be completed during the visit were done rather promptly. Additionally, questions that I had regarding cost associated with the repairs were explained and additional information that I inquired regarding future service was also answered. More