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BMW Northwest

Fife, WA

Overview
Reviews
Vehicles
4.7
825 Reviews
Call Dealership (253) 922-8700
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4011 20th St E

Fife, WA

98424

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Showing 825 reviews

June 08, 2025

Service was excellent……And price was great The check in time was slow as was the loaner car return but overall it was a very good experience Thanks More

by doresgd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Jun 09, 2025 -

BMW Northwest responded

Thank you for sharing your feedback! We're glad to hear that the service and pricing met your expectations at BMW Northwest. We appreciate your patience with the check-in and loaner car return process, and we're happy it was a positive experience overall.

June 07, 2025

Tint work prior to my delivery was perfect - Appreciated the quick turnaround - so that is my 15 word requirement More

by RS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
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Jun 09, 2025 -

BMW Northwest responded

Thank you for the feedback! We're delighted to hear that your tint work and delivery experience at BMW Northwest met your expectations. Enjoy your new ride!

June 03, 2025

My assigned Service Rep, Brandon listens, is courteous and professional. Routine service was expeditious. This was my fourth visit. More

by dweller4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Barlow
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Jun 03, 2025 -

BMW Northwest responded

We're delighted to hear that Brandon provided courteous and professional service during your visit at BMW Northwest. It's great to know your routine service was handled efficiently, and we appreciate you choosing us for the fourth time!

May 30, 2025

After 50 years of dealing here ,it's still the best And rich Knoll is beyond the best More

by cawoodburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Knoll
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Jun 02, 2025 -

BMW Northwest responded

Thank you for stopping by to leave BMW Northwest a wonderful review of Rich and the team!

May 29, 2025

I have been a customer of BMW Northwest for years and never had any issues. I have always had great service. More

by Cynsbmr2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Kelly, Kevin Lambert
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May 29, 2025 -

BMW Northwest responded

Thank you for being a loyal customer of BMW Northwest! We're delighted to hear that you've consistently received great service over the years. We look forward to continuing to serve you in the future!

May 25, 2025

Excellent service & knowledgeable staff, friendly with warm greetings. Austin is impressive, great communicator an asset to BMW . More

by Au
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adler
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May 27, 2025 -

BMW Northwest responded

Thank you for the wonderful feedback! We're delighted to hear that Austin and our team at BMW Northwest provided excellent service. We appreciate your kind words and look forward to serving you in the future!

May 24, 2025

The members in the service department were friendly , professional, and knowledgeable. The kept me informed on the progress of my vehicle More

by pantista
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in service
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May 26, 2025 -

BMW Northwest responded

Pantista, we're delighted to hear that our service department at BMW Northwest provided you with friendly and professional care. Keeping you informed is a top priority for us!

May 23, 2025

They are responsive, thorough, and dedicated to customer satisfaction. Never any surprises that aren’t fully explained. Easy to set up service appointments & they keep maintenance records on your car so you More

by Kat-stoker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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May 23, 2025 -

BMW Northwest responded

Thank you for highlighting the dedication and transparency of our team at BMW Northwest! We're glad to hear that setting up service appointments is a breeze and that you're satisfied with how we manage maintenance records. We appreciate your support!

May 18, 2025

Friendly and accommodating. Got to drive a fun loaner car while my service was being done. They washed and vacuumed my car too. More

by Lori N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lawver
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May 19, 2025 -

BMW Northwest responded

Lori, we're delighted to hear that you enjoyed the loaner car and appreciated our service at BMW Northwest. Thanks for sharing your experience with us!

May 15, 2025

Tried to make a service appt today (May 14, 25 1:47 pm) and the gal was dismissive and rude and was not helpful at all in offering alternatives. I told her what our concerns were and she just kept throwin More

by lisamulhall0404
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know the gals name is service
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May 15, 2025 -

BMW Northwest responded

Lisa, I'm sorry to hear about your experience trying to make a service appointment. We strive for helpful and courteous customer interactions, so it's disappointing that we fell short here. If you're open to it, please reach out directly so we can address this situation further. Thank you, Jay Senon - Service Manager - 253-896-2502

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