BMW Northwest

BMW NW exceeded all of our expectations, same day service, on time, service video provided by our tech including an inside out clean & wash, no surprises. This is the definition of service…outstandin service, on time, service video provided by our tech including an inside out clean & wash, no surprises. This is the definition of service…outstanding! More

My 2016 M3 had a unique wiring harness issue that required a tech rep from BMW North America to resolve. BMW NW provided nice loaner cars during the lengthy process and handed me a freshly detailed c required a tech rep from BMW North America to resolve. BMW NW provided nice loaner cars during the lengthy process and handed me a freshly detailed car when all work was completed. I appreciated the opportunity to see the car and talk with the mechanic during this process. My thanks to service manager Cameron Beene for holding my hand while my Baby was being worked on. More

very prompt and clear service. virtual go around was useful and complete. nice lounge area virtual go around was useful and complete. nice lounge area More

Very smooth and timely service. Waiting area was comfortable and I was kept informed of progress with the service. Waiting area was comfortable and I was kept informed of progress with the service. More

Morgan was amazing and helped me find the exact car I wanted. He searched their inventory and listened to my requests. Great service - highly recommended you work with him! wanted. He searched their inventory and listened to my requests. Great service - highly recommended you work with him! More

Richard was courteous, responsive, and professional. He explained the workand kept us informed of progress. We trust BMW Northwest with service to our car. He explained the workand kept us informed of progress. We trust BMW Northwest with service to our car. More

Richard was my service advisor and he was polite and did a great job of keeping me in the loop a great job of keeping me in the loop More

Only one of two iservices requested were completed. But they made it right once the mistake was identified. BMW made it easy and convenient to get the remaining service completed. So, not 5 stars; but But they made it right once the mistake was identified. BMW made it easy and convenient to get the remaining service completed. So, not 5 stars; but 4. More

Came in for an oil change got it done really quick and great costumer service by Luke great costumer service by Luke More

Jimmy was very helpful and the service department was great. I would recommend this BMW Dealership over all the others in the PNW. great. I would recommend this BMW Dealership over all the others in the PNW. More