BMW Northwest

Just like all the past services done on our vehicle, the people were on time, courteous, very informative and a please to work with. Great job team BMW!! people were on time, courteous, very informative and a please to work with. Great job team BMW!! More

My service appointment was easily scheduled. The service was efficient and done well. The waiting area was clean, warm and inviting. It was well stocked with free drinks and snacks. My service r The service was efficient and done well. The waiting area was clean, warm and inviting. It was well stocked with free drinks and snacks. My service representative was friendly and efficient. I was kept aprised of the scope of the work and the itemized cost. More

Dillan was very helpful so was destiny good people to work with every thing went smooth also Alicia go see either one of them. work with every thing went smooth also Alicia go see either one of them. More

It was a pleasure working with Dillan. His calm demeanor, product knowledge, and sense of humor made us feel comfortable (and confident) in purchasing our brand new BMW from this dealers His calm demeanor, product knowledge, and sense of humor made us feel comfortable (and confident) in purchasing our brand new BMW from this dealership! More

I appreciate how accommodating they were, in getting the car to me and follow through with sales Manager and Maddy was good car to me and follow through with sales Manager and Maddy was good More

From the first phone call regarding the 3 recalls on my 2011BMW This dealership made me feel as if I had purchased my car from them directly. Made my appointment for me soon as possible within a week and n 2011BMW This dealership made me feel as if I had purchased my car from them directly. Made my appointment for me soon as possible within a week and no questions asked. My service advisor Austin Lautenslager talked me through the process and assured me I would have my car back as soon as possible, In fact I had it back the next day,removing a valve cover on one of these cars is no easy process. Anyway next time I need service I won't hesitate to call because I don't think you can match the level of professionalism and service that this BMW dealership is providing. Sincerely Paul Di Loreto. More

Morgan was great to work with. He kept me informed on the progress of my build and was responsive to all my concerns. He kept me informed on the progress of my build and was responsive to all my concerns. More

Fast appointments, convenience of a loaner, kept up to date, quality repairs and customer service. date, quality repairs and customer service. More

Very well organized. I am always greeted by my advisor, Rich Knoll, who I trust implicitly. My BMW is 15 years old now and I will always take it to BMW Northwest. I am always greeted by my advisor, Rich Knoll, who I trust implicitly. My BMW is 15 years old now and I will always take it to BMW Northwest. More

Jimmy was friendly, professional and most importantly, authentic as a person. He worked hard at trying to find what he knew I wanted, and at no time did I feel he was trying to sell me something. I very m authentic as a person. He worked hard at trying to find what he knew I wanted, and at no time did I feel he was trying to sell me something. I very much enjoyed spending time with him and I appreciated all his efforts! More