BMW/Mini of Coconut Creek

Rodrigo Barros is a trusted Service Advisor who has assisted with my service calls on three separate occasions. He is knowledgeable, exceptional communicator, and a quality advisor who illustrates why assisted with my service calls on three separate occasions. He is knowledgeable, exceptional communicator, and a quality advisor who illustrates why I have purchased two vehicles over the past three years from this dealership. Thank you, Rodrigo for your assistance and professionalism. More

Do your self a favor and ask for Mike (Michael E Loiselle) I highly recommend this salesman and dealership to all my friends and family! It’s hard to car Mike a salesman when he wasn’t never trying Loiselle) I highly recommend this salesman and dealership to all my friends and family! It’s hard to car Mike a salesman when he wasn’t never trying to sell me anything, he wanted me to get the exactly what I was looking for. My experience was outstanding, thanks to my salesman, Mike. From start to finish, he was incredibly professional and patient. He took the time to understand exactly what I was looking for and never pressured me into making a decision. Instead, he genuinely cared about helping me find the right vehicle that would make me happy. It’s rare to find a salesman who prioritizes customer satisfaction over a quick sale, but Mike truly did. If you’re looking for an stress-free, enjoyable car-buying experience, this is the place to go! More

Dealing with Luis Allen was a pleasure. He make buying a new car a pleasure. He make buying a new car a pleasure. More

Worst dealership that I have ever dealt with! While trying to get information on a particular car they would not give me answers to my questions about the car and transaction. All they would tell While trying to get information on a particular car they would not give me answers to my questions about the car and transaction. All they would tell me is how great the car was and how fast is was going to sell. Duane the salesman was no help. After a couple of days of no answer about sales tax in Florida, I emailed them back to tell me the car was sold. Also they tried to add almost $5000.00 in add on fees. More

Go the process to buy the car took a little longer. Then I expected Luis Allen was excellent and also Lamar Then I expected Luis Allen was excellent and also Lamar More

Run away from this dealership and go to Braman or any other dealership. I had problems here at the Service Department, and the pre owned Sales Department (when they falsely advertised a vehicle on their other dealership. I had problems here at the Service Department, and the pre owned Sales Department (when they falsely advertised a vehicle on their website to have 12,500 miles on it and when I arrived to test drive it had 67,000 miles on it) and the Warranty Department. Due to these factors and others, I do not recommend this dealership under any circumstances. They are very rude and unprofessional. The manager Tim Kreamer, when they owed me a refund on an extended warranty, told me they are “not an ATM” . It took 3 months since I cancelled and he asks me if I have anything better to do with my time. I truly hate these people for what they are doing. I have never experienced such poor customer service and disrespect towards customers. If you have a problem with this dealership I recommend filing complaints with the Florida Attorney General, BMW USA, BBB, NADA, Morgan Auto Group, Dealer Rater, Yelp and Google reviews. More

JC and Ed were terrific to deal with in leasing my car. The genius was very knowledgeable. The genius was very knowledgeable. More

We've done business here for many years having bought/leased four vehicles. I was so happy with their customer service forward way of doing business that I'd drive an hour each way to go back for bought/leased four vehicles. I was so happy with their customer service forward way of doing business that I'd drive an hour each way to go back for service. Last month I went in and knew something was off. The service guy was absolutely padding my work order and I challenged him. I had to go back this week because the mechanic didn't reset the service due date in my car. I told the guy at the drive up check-in what I needed and he asked me if I had my service receipt??! Long story short I was lucky to get the scoop from someone that it was sold and everyone in virtually every department left. I will not be going back and I will be telling everyone I know that they should not go there under any circumstances. --- In order to post this the website required me to "Rate people I worked with" and it was one named sales guy, no option for service, so Sam Assisi I apologize to you, we've never met but I had to give you 1 star also. DealerRater please fix this problem. More

Your collision Claim Advisor, Yosbani "Geo" Ramirez, and the whole office team were extremely helpful and courteous. I received a warm welcome at reception, and Mr. Ramirez was able to have the problem fix the whole office team were extremely helpful and courteous. I received a warm welcome at reception, and Mr. Ramirez was able to have the problem fixed very quickly. It was a pleasure working with such a professional team. More

If you are an out of state buyer, by warned, they will scam you out of money. I own a marketing firm and I can tell you 100% this is a donest and crooked dealership form the word go. They charged me 510.0 scam you out of money. I own a marketing firm and I can tell you 100% this is a donest and crooked dealership form the word go. They charged me 510.00 per car for title, licence and fees and didn't send it to the tax collector. Then they said they would send a partial refund because their third party company charged them 300 instead of 196, that I also paid. They charged me over 2,800 in dealer fees and tried to scam me out of another 1, 020.00 fees that I already paid for. Be warned, don't trust a thing they say. More