BMW Cleveland

Excellent I looked on line to start my search process. Daniel Cowan answer in a very short time. He kept me updated on what was available. The entire process I looked on line to start my search process. Daniel Cowan answer in a very short time. He kept me updated on what was available. The entire process was done by all in a very professional manner. Hussain Syed I was very patient and helpful. More

Satisfied I have always received attentive service when I bring in my car. I was given a loaner comparable to what I drive. I really appreciate the thoughtful I have always received attentive service when I bring in my car. I was given a loaner comparable to what I drive. I really appreciate the thoughtfulness. More

Great Experience Matt was my Service Adviser. He was professional, friendly and helpful. Everyone was nice. Matt was knowledgeable, and they got the work done quickly. Matt was my Service Adviser. He was professional, friendly and helpful. Everyone was nice. Matt was knowledgeable, and they got the work done quickly. Work was done in one day, and they gave me a loaner. Great experience! Thank you! More

Great experience! The best service I' ve received in 9 years! Everyone in the service Dept. was cordial and attentive. It took a little longer to set up an appointmen The best service I' ve received in 9 years! Everyone in the service Dept. was cordial and attentive. It took a little longer to set up an appointment because I had to wait for a loaner, per the person who originally scheduled my appointment. I had to reschedule, and the person who handled the reschedule fit me in without a problem- Great! There was a redo for my original service request, but it was handled promptly. More

Had a great experience buying a new vehicle. Traded in for a new X5 and the purchasing process couldn’t have been better. Sales price and trade in value were better than fair, sales team was plea Traded in for a new X5 and the purchasing process couldn’t have been better. Sales price and trade in value were better than fair, sales team was pleasant, informative and straight forward. Would definitely buy from them again. More

BMW truly a crafted piece! This is the first purchase experience with BMW and felt like they deserve stating the word luxury. Having moved up from economy cars to this segment, This is the first purchase experience with BMW and felt like they deserve stating the word luxury. Having moved up from economy cars to this segment, I definitely made the right choice. Personally, total perception towards the driving has been changed since driving BMW. Sales Team is very precise with great knowledge on the Car in and out. Genius team stand up to the definition of it. Management was very transparent on the finance and the delivery of the vehicle. BMW financials is best in rate. Forget not, Customer Service and follow-up's are outstanding all the way from the test rides to pickup. Thanks to the whole team who made my purchase real smooth and simple. More

Excellent service This dealership provides excellent service, timely communications and all around quality experience. We have had 6 cars from this dealership and it h This dealership provides excellent service, timely communications and all around quality experience. We have had 6 cars from this dealership and it has been consistently excellent. More